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NEVER HEARD FROM GABRIEL ELECTRIC!

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Gabriel Electric never did anything because he never returned any of my calls. I called him in January about the $99 Big Deal for Two Hours of Electrical Labor to see how long I had to use it. I was told 6 months. So I purchased the Big Deal from Angie's List. Last Friday, April 25, I called Gabriel, got his recorded message and left him my name and phone number. No reply. I called him again yesterday, Monday, got the same message and left him my information. No reply. I just tried calling him again, Tuesday, got his same message but was then cut short when I tried to leave him my information again. His machine is probably full. I see that this is happening to several other people who purchased the Big Deal. I also see Gabriel's overall rating is now a C.

I want my money back from Angie's List for the Big Deal and then I will ditch this local provider.

And I expect a personal response as well as a credit from Angie's List.

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After the initial response from their end, they never followed up.
We have lost 99$.

Lost $99!!!

They have never come and I have not heard from them. I need a refund!

They sent email asking for scope of activities. I responded and gave them the list of tasks. I did not hear from them after that. Had to get Angie's customer service involved to get my money back.

After waiting for a couple weeks without any response, I called again and was able to talk to someone. They asked me to send another email with the information they need to schedule the service. I never did receive any followup from them since then. It has been two months since I first contacted them. This has been a total waste of time. I am requesting for a refund and will usesomeone else who has a good tract record instead.

Terrible. The only response I got from the vendor was a boilerplate response that said that he has more work than he can handle. Great for him, but that doesn't give me any confidence that he will give adequate attention to my job.

Provider scheduled one appointment and did not show up.  For more than a month, I contacted his answering machine 8-10 times with no response.  Now I just want him to refund my payment.
 

Garbiel Electric responded 1/21 via internal email with the message "thank you for purchasing our deal can you give me a little bit of detail of what type of work were looking at to be better prepared . " I replied the same day, 1/21 "Hi - I have a pair of front porch wall-mounted lanterns, an outdoor motion light, and one stair hall lantern to hang." By 2/3 I had not received a reply and wrote them again -- "Good morning,



|On Jan 21st I purchased the Angie's List special referenced above, providing requested dates of service, and replied to your inquiry regarding scope of work. Can you inform me if you are able to honor any of the dates requested, this week?". Since February 3rd I have not received any correspondence from Gabriel Electric. I will be requesting a full refund, as their lack of follow-through and lack of professionalism is a direct reflection of their business ethic.

Did not respond for about a month, then emailed was unable to do the job and would return the money.

I have been trying to contact the service provider through phone and email then I was finally able to reach him today. He said that he would not be able to honor the deal and I should contact Angie’s List to seek a refund.

No, call no show after 10 days on daily calls.

I purchased the $99 "big deal" coupon from Gabriel Electric on January 27th. Since then (today is February 25th) I called at least 10 times (he doesn't answer the phone) left him 3 voice messages, texted once and wrote an e-mail through his website. I never heard back from him and had to hire someone else to do the work that I needed done urgently.

Excellent and professional workmanship. Will certainly avail for its services in the future.

Received email once I had purchase the service. Replied with dates for the service to be preformed. No further contact received from service provider Gabriel Electric, even after 3 messages left over a 12 day period.

Attempted to schedule appointment. Contacted company by email and had a response asking to give details of the job. I responded. I followed up with several voice messages. I received a text message indicating that Gabriel was in a meeting and would call. I signed up for my requested dates online. On Feb 12, I received a text asking if I was available that day. I was not, but expressed that I would be available on my requested date FEB 13. I did not get a confirmation.

Very frustrating - he should not have offered the deal and accepted money if he was unable or unwilling to perform the work.