
Munoz Ironwork
About us
Wrought Ironwork Angie's List in Austin
Business highlights
Services we offer
AND ETC), AND FENCE., BALCONIES, FURNITURE (COMPLETE BEDS, GATES (ARCH OR SQUARE), INSIDE OR OUTSIDE RAILINGS, MIRROR FRAMES, STAIRS, STRAIGHT OR CURVED IRON STAIRCASES, TABLES, WINE GROTTOS
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 0% | ||
| 3% | ||
| 0% |
Fernando's team showed up promptly at 9 am as agreed. They communicated the details of the work which included cutting and digging out the old post, detaching the hinges to the gate. They cemented in the new post, welded the post to the fence, replaced the hinges to gate while making sure the fence and the gate were level at each step. Last, they painted the welded areas to match the fence and gate. They were extremely professional and courteous.
When he finally contacted me it was clear that he knew exactly what he was doing. He didn't even need to stop by to look at the area in person - I sent him photos of the gate I wanted (to match the other gates on our property), as well as a photo of the area in which I wanted the gate installed. I measured the area for him and told him the measurements. He then gave me an estimate and fabricated the gate in his shop over the next few days. It wasn't going to be exactly the same gate that I already have installed, but the naked eye can't tell, and he offered me a more economical option because he already had the materials in his shop and wouldn't have to special order anything (the only differences were the thickness of the individual rods of iron and the type of latch). He sent me a photo via text - it looked good and I was pleased. That was on a Friday. He indicated in a text that he'd call me to see if he could install the gate on Sunday or the next week.
A week went by and I was busy with work but kept thinking that I should call to check on the gate. Finally heard from him on Friday by text - he was out of town for a funeral. Of course that's understandable. He said he would contact me when he returned to town.
He then called me a week later and said that he was back in town - this was on Saturday, January 25. He said he could install the gate the very next day. He and his team came midday and the gate was installed and working great in a couple of hours.
I would definitely hire Fernando again, especially now that I know what to expect - he knows what he is doing, and he's very busy. He tends to communicate very quickly in phone calls and texts - no written estimate, but the cost was exactly what he had quoted me over the phone. He will get the job done, but sometimes you have to be a little patient for him to get back to you. If you need a job done very quickly, you will probably need to communicate that to him up front and be a little more persistent than I was in contacting him. He's truly an expert in what he does. I am very happy with the gate.
Fernando took measurements on his initial visit, I gave him the go-ahead 2 days later, and he was ready the following weekend with the very nicely made new posts already fabricated. Including one made of heavier gauge metal to support the gate -- which was his initiative and indicative of the commitment he has to quality.
Installation was mostly done that Sunday, with final work done Monday morning. Overall quality of the result is very good.
I knocked him down to a B on Professionalism only because he included family members in the Sunday work and one of them caused a problem by knocking their electrical connection box into the (full) pool) [it took me a week to find the circuit breaker that got blown in the house as a result] and carelessly cutting a groove in the top of one railing, and the "thinness" of tools he brought: no ladder of his own; when the band saw blade broke he had no spare, so the remaining demolition had to be performed with a grinder.
Overall I would unhesitatingly use Munoz again for any type of iron work. The man knows what quality is and he is happy to expend the effort to deliver it -- at a very reasonable price.
My wife and I designed an expansion of our 2nd story balcony to fully cover our new outdoor kitchen and dining area. It was about 600 sf of new second story deck area, as well as 100 sf existing, that needed to be wrapped with strong wrought iron fencing . Fernando had to match our existing railings, deal with a 15' radius hanging out over our pool on an unfinished roof and contend with my little, "runner" dog. He did a fantastic job and I look forward to working with him in the future. I wish I could add a picture to this review, as my words do his work no justice.
Use him...it's a great family business (2nd generation I think) run by a family man!
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