Lite it up electric

Steve came in, turned the fan on, said, “wow, that’s extremely loud”. Stated that it couldn’t be repaired. Said it had to be replaced and that he’d take care of it. Never heard back from him. This guy must have dementia, or is just dumb because he wrote and gave me a copy saying it was bad and would need to be replaced, but wrote to ins, that it was ok. I was in shock. It sounds like a train and wobbles and my copy says that but he wrote: no mechanical issues to insurance. How, is it controlled by spirits? He’s the worst ever. Insurance pd him $75 to come out to diagnose and fix. Even Insurance is crediting me $100 after they investigated my complaint of the written discrepancy he wrote on my copy receipt and what he separately gave them. They were baffled and apologized for his low level of professionalism. Read below for a complete story. Lite it up was dispatched to my home via AHS for a ceiling fan work order. This ceiling fan had been repaired 2 years ago (supposed) by another company AHS sent. I say supposedly because after using it for a couple of weeks it wasn't working correctly again so we just never used it again until now and Steven came out to do his diagnosis. The ceiling fan sounds like a loud train coming when on. My granddaughter sleeps there when she visits and since it's been extremely hot, I turned it on and our Bluetooth music to try and wash out this horrible sound but it's so loud you can't sleep in the bedroom, so I bought a blow up mattress and put in another room with a good ceiling fan that allows us to sleep without a train crashing in on us. Steve comes in and turns it on, immediately he says, "wow it's that loud"? I told him yes it is, and there's gotta be something wrong with it, right? I asked him if it can be fixed. He says no, it needs to be replaced. He stated that the motors starts to go bad when it has a heavy deep sound instead of a light wining sound. I said oh, okay. I proceed to tell him that it was supposedly fixed 2 yrs ago but we didn't use it much before it restarted back with that horrible sound. He tells me, "don't worry, I'll let them know it needs replacing and it shouldn't take that long". He gave me a copy receipt saying the ceiling fan is making a loud buzzing noise and it would need to be replaced. I waited 6 days without hearing from Steve or AHS so I tried calling Steve. No answer. Okay, I understand, probably on the job so I called AHS to see if the order for a new fan has been placed and I got the shock of my life! Steve had written saying the fan made a noise but there wasn't a mechanical issue. OMG, how can it possibly be not mechanical related!!! Plus, then why didn't he fix it? Wow, easy $75 bucks he collected for less than 5 minutes I thought! what a sorry S. O. B!!! I explained to AHS if your car is making a loud sound when you're driving it, it might be driving you down the street, but it definitely has some sort of mechanical problem and the same with this fan. I said it spends but you can literally hear it outside our front door, and the bedroom is in the back of the house upstairs, and you can't sleep with it on. Plus, he didn't even make an effort to fix it, he never removed a screw, or even touched it, he looked up at it, then spoke, and what he said and wrote on my paper isn't what he sent in to AHS behind my back!! How unethical is that!!! Because I'm here to tell you that, no ceiling fan is mechanically sound with it sounding and even rocking like this, even over music. Steve is a liar, lazy, and I personally believe he got mad when I asked him to put on a mask (I had a new unopened one for him), but he said he'd go to his truck to get his and also because I gave him shoe slippers to put on his shoes so that he didn't track in dirt and mud from our yard( we had just that night added top soil and watered), and it was muddy out front, but he made a nasty comment when I asked him to slip them on over his shoes. In remembering, he actually rolled his eyes. I thought to myself, dang, I just mopped my floors yesterday and I did give him these nice new unopened shoe covers. Plus I had a large off white rug underneath her bed, so what, But Steve is a lousy, disrespectful disappointment as a professional electrician. He would Never make a living in any of the Cities across the United States I've lived due to his behavior and knowledge. I'm military retired and have lived all over the world and by far, he is the WORST I've seen in a Skilled profession. He better have his own jacked up business because he could not and would not cut the Standard to work as an electrician for Any Other Reputable company. Be very Cautious and careful with this guy since this deals with electricity. It's a known fact that AHS uses the bottom of the pits when it comes to most of its contracts of Good Quality Companies. Don't believe me, contact the BBB and check the Ratings on the people / companies they send out. Yes it's 2, 2 1/2, Star Companies. Didn't realize that until now, but this Company, Lite It Up, Lights it up in the Worst memorable way. S-T-A-Y F-A-R A-W-A-Y. In the world of Electricity and you're calling yourself an electrician but you can't fix a Ceiling fan or know how to write a true diagnosis, you're pitiful and a sorry disgusting individual to do what you do. I normally don't take the time to write reviews even if they're not that good, but I feel I had to warn others about you. latest news: After talking with the Escalation and Investigation team at AHS, they informed me they are dropping Lite It Up due to too many escalation files in their records and although my fee was only $75, they are crediting me with $100 added back to my credit card that's on file due to how bad this complaint was, and the huge Discrepancy with what he sent in and the copy I faxed them showed. Lite it up was dispatched to my home via AHS for a ceiling fan work order. This ceiling fan had been repaired 2 years ago (supposed) by another company AHS sent. I say supposedly because after using it for a couple of weeks it wasn't working correctly again so we just never used it again until now and Steven came out to do his diagnosis. The ceiling fan sounds like a loud train coming when on. My granddaughter sleeps there when she visits and since it's been extremely hot, I turned it on and our Bluetooth music to try and wash out this horrible sound but it's so loud you can't sleep in the bedroom, so I bought a blow up mattress and put in another room with a good ceiling fan that allows us to sleep without a train crashing in on us. Steve comes in and turns it on, immediately he says, "wow it's that loud"? I told him yes it is, and there's gotta be something wrong with it, right? I asked him if it can be fixed. He says no, it needs to be replaced. He stated that the motors starts to go bad when it has a heavy deep sound instead of a light wining sound. I said oh, okay. I proceed to tell him that it was supposedly fixed 2 yrs ago but we didn't use it much before it restarted back with that horrible sound. He tells me, "don't worry, I'll let them know it needs replacing and it shouldn't take that long". He gave me a copy receipt saying the ceiling fan is making a loud buzzing noise and it would need to be replaced. I waited 6 days without hearing from Steve or AHS so I tried calling Steve. No answer. Okay, I understand, probably on the job so I called AHS to see if the order for a new fan has been placed and I got the shock of my life! Steve had written saying the fan made a noise but there wasn't a mechanical issue. OMG, how can it possibly be not mechanical related!!! Plus, then why didn't he fix it? Wow, easy $75 bucks he collected for less than 5 minutes I thought! what a sorry S. O. B!!! I explained to AHS if your car is making a loud sound when you're driving it, it might be driving you down the street, but it definitely has some sort of mechanical problem and the same with this fan. I said it spends but you can literally hear it outside our front door, and the bedroom is in the back of the house upstairs, and you can't sleep with it on. Plus, he didn't even make an effort to fix it, he never r

The tech showed up on time and performed the work quickly. He was very pleasant and offered advice on other issues for future repairs. I will hire them again without question.

They were awesome. We’ve used them several times now. They were very good. They came in, and we had them review the work that had been done previously, about 2 or 3 years ago, and they found things that could have caused my house to catch fire, and they repaired it, and they were not extremely expensive in doing it. So I was very pleased with them.

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They were on time, polite and reasonable priced.

I originally spoke with the owner of the Company, Steven Moore, and he was very professional and explained all of my options to me. He was very knowledgeable on landscaping lighting from the materials he thought would be the best for the look I wanted and also in suggesting design ideas. When I decided to go ahead with the job, Steven returned along with another young man, Bryan, who was equally knowledgeable of professional. Both of these young men were extremely courteous and respectful and went above and beyond to make sure I was completely satisfied with their work. I will not only use them again when I need an electrician but I will recommend them to all of my friends and neighbors.

We have known Steven going on 2 years now. His business was just getting started, I believe. He helped us tremendously when we were trying to purchase an older home. He came out to 2 homes we were looking at and gave us estimates on work that needed to be done. He was very helpful and informative. Most recently I needed a single outlet turned into a double. I am usually one that does things myself, but electricity is something I do not like to take the chance on. I had my concerns due to the original outlet was only wired for a single, but the Lite it Up representative assured me that it was okay. Haven't had any issues. The representative was on time and it took him less then 20 minutes to finish. It looks as if Lite it Up is on it's way up! To me that is a good sign that their clientele is building. We have many projects that we need to get done and with any electrical needs we plan on calling on Lite It Up.

These guys are quick and very efficient! Steve is very thorough and informative when it comes to the job, They showed up on time and were done before we knew it. When we got the invoice there were no surprises, they price the work very fairly. I have recommended them to neighbors as well, and got good feedback from them.