All Tex Home Improvements

I chose this company because of the information on the website that I later founded out that we had to supply. The website states that you get an electric cooling and sound system package Free with a custom patio cover. After talking to Aleck we found out that we have to supply the fans & speakers for the cooling & sound system, and its just installation. They also use sub contractors which they were more polite when dealing with us. Aleck was not clear on the timeline of the work. Granted they had to wait for HOA to approved. However once it was approved, he stated work would start on a wednesday and never gave full details. The contractors showed up unannounced a day earlier to start framing because they were told to pour on Wednesday. Aleck texted them wednesday morning and told the to go to another job. (TEXTS WERE SHOWNED BY CONTRACTORS) Once it brought to my attention they would not pour until friday or Saturday morning.(TOLD BY ALECK) I reach out to Aleck for him to be beyond rude, unprofessional, over talked me, and very nasty over the phone. ALECK attitude was unacceptable, seems like once our down payment went throught his happy attitude went out of the window. He wouldnt answer calls, and he wasnt as quick to reply to text messages. His delivery changed, so the rest of the way he dealt via text message with my husband (which was upset, but knew I wanted a patio) The sub contractor were the total opposite. They were open to all questions, and contacted me once they arrived and kept us updated. Even though lunch got out of hand one day. They cleaned up before they left and made sure our yard look as they found it. They did a wonderful job on our patio. I wish that I would have done business with them directly instead of going thru ALL TEX.