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Killeen Overhead Doors

About us

It's an extreme hassle when a garage or overhead door unexpectedly breaks down. When it needs to be right, when it needs to be right now, call Killeen Overhead Doors. For repair service, we have the fastest response time in the area, whether it's a commercial or residential door. Combined with our large inventory of parts, we can get your home secure or your business back up and running quickly. No more waiting for days for a repairman to arrive. We have a 96% response rate within 24 hours for residential repairs, with most repairs being done the very same day. We also offer after hours and weekend emergency service for broken springs, off-track doors and other time sensitive repair needs. Door & Opener Repair/Replacement Services: • After Hours Emergency Service • Free Estimates • Door & Opener Repair & Replacement • Repair Broken Springs • Replace Damaged Door Sections • Add Windows to Existing Doors • New or Used Replacement Parts & Door Sections • Safety Beam Realignment • Door & Opener Maintenance Products: • Lift-Master residential garage door openers and accessories • Lift-Master commercial operators and accessories • Lift-Master residential and commercial gate openers, accessories & access controls • Clopay and Windsor residential garage doors • Custom cedar garage doors • Commercial overhead doors • Aluminum and glass full view doors • Rolling steel doors • Rolling fire doors • Counter shutters • Storefront grilles/gates/doors • Mini-storage roll-up doors • Dock safety gates • Dock levelers & seals Call us for a free estimate. Same day service is usually available.

Business highlights

Emergency services offered
34 years of experience

Services we offer

After hours emergency service, commercial doors, dock equipment, electric openers, garage door and opener sales and service for residential doors, rolling counter shutters, storefront grilles.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.848 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%
Showing 1-25 of 48 reviews
Katie B.
May 2023
1.0
If I could give anything lower than a 1 star I would. This place is absolutely horrendous. They don't do the work they say they will, they were called out to replace 1 spring. They replaced 2 and left the opener non working. Never called me to talk about it, nothing. Never gave me options on how to fix it- even though I asked multiple times... just kept sending me invoices....for a non working door......in which I kept asking how can we get it to work, they said they would look into it and call me back. Never did... When I finally called in for the 4th or 5th time to get answers they were SO RUDE to me. I was hung up on by the owners wife (didn't catch her name). I was also hung up on by the front office lady Lori. I guess my tone I was using was bad they said, they both were listening to the call and said I was being condescending not that I was saying anything mean/rude (which I wasn't). I hardly think that would be a reason to hang up on someone....especially someone who was calling in to resolve the situation.....I was trying to explain the situation, which has been going on since February so I guess it was a bit of a story, which they seem to not care about. The conversation ended with Lori calling me the C word (I'll let you figure out what that is).... I mean wow! I have dealt with some crazy people before but this honestly had me at a loss for words. I am not one who thinks the customer is always right and the workers have to put up with anything a customer does ( I work in customer service too) but HOLY MOLY this was another level! These ladies were out of control with how they were speaking with me. I am not sure if they were having a REALLY bad day or other personal issues but dang leave that at home ladies! Treat people how you would like to be treated...even if you didn't like my tone, I do not deserve to be spoken to like that. I'm sorry, I wasn't trying to be condescending... I am at work, so taking softly to not get in trouble for being on my cell phone. Maybe the whispering or speaking softly was bad? I don't know but jeeze! I'd certainly like an apology from the owner.... who they would never tell me his/her name or how to reach them... DO BETTER!

David B.
Oct 2017
5.0
Yes, I recommend this pro
$135
Very responsive, showed up on time and services were professionally performed. Very happy with the overall experience.
Response from Killeen Overhead Doors
"Thank you for calling us and for taking the time to post your review. Glad we could get you fixed up!"

Tampa T.
Sep 2017
5.0
Yes, I recommend this pro
$69
They performed a good service I would recommend them. He was really nice and he came did his work and was professional.
Response from Killeen Overhead Doors
"Thank you for calling us and for taking the time to post your review. We appreciate your feedback!"

Richard O.
Aug 2017
5.0
Yes, I recommend this pro
$800
On the day of the installation Brett called to tell me he was enroute and that everything was ready. On arrival the truck was offloaded in a neat and organized manner. Removal of the old doors was done with no trash from the old door system left laying around, all scrap was placed in his truck as it was is removed. Installation of the new doors was totally organized and methodical to get a completely operational system while maintaining neatness and safety of the job site. Brett is the consummate technician. He knows his product, knows the variations presented by various job sites and structures, and is totally able to complete the job at a quality level far above what other installers would ever be able to accomplish. I would without hesitation recommend Killeen Overhead Doors to anyone needing repair of existing garage doors or openers as well as installation of a new system. Great job, thank you Brett!
Response from Killeen Overhead Doors
"Thank you for your kind and detailed review, and for choosing us to replace your garage door. We hope you enjoy your new garage door for many years to come and will pass your word on to Brett. Please call us if you if any issues with your door."

FELIX V.
Aug 2017
4.0
Yes, I recommend this pro
The doors are still working fantastic. The price was more than reasonable.

John M.
Aug 2017
5.0
Yes, I recommend this pro
$339
Service tech arrived on time and completed the job professionally.
Response from Killeen Overhead Doors
"Thank you for choosing Killeen OHD for your opener replacement and for taking the time to post your review!"

Chandler C.
Apr 2017
5.0
Yes, I recommend this pro
Well. The gentleman called first as promised, arrived promptly, tightened the lift spring & installed a new gear in the opener.

Vickie A.
Aug 2016
5.0
Yes, I recommend this pro
$140
It went wonderful. He did everything he was supposed to do.

Warren T.
May 2016
5.0
Yes, I recommend this pro
unknown

Amber W.
May 2016
5.0
Yes, I recommend this pro
$169
unknown

Rhonda M.
Apr 2016
5.0
Yes, I recommend this pro
$395
unknown

Michael B.
Mar 2016
5.0
Yes, I recommend this pro
$100
unknown

Christian W.
Mar 2016
5.0
Yes, I recommend this pro
$130
unknown

Terry S.
Mar 2016
5.0
Yes, I recommend this pro
$138
unknown

David A.
Aug 2015
1.0
$65
Overall, based on the positive reviews I decided to go with this company. Highly disappointed based on reviews with my service. There was no professionalism, quality control (paperwork was lost), customer service was rude, appointments made by company were never upheld, and quality of service was below standards (the work perfomed required them to come back again, but they never upheld the appointment). In the end, had to call another company to come out because we were tired of making appointments and them never showing up or saying we never called/had us on the calendar.

Mike S.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Patricia E.
Jul 2015
5.0
Yes, I recommend this pro
$75
.

Steven G.
Jul 2015
5.0
Yes, I recommend this pro
$65
unknown

Doretta W.
Mar 2015
5.0
Yes, I recommend this pro
$1,500
The  Worker was professional, thoughtful in his job. Punctual arriving and work was done and finished in good time.

ELIZABETH M.
Feb 2015
5.0
Yes, I recommend this pro
$640
unknown

Susan P.
Feb 2015
5.0
Yes, I recommend this pro
$75
unknown

Stephen H.
Feb 2015
5.0
Yes, I recommend this pro
$130
unknown

Randy E.
Jan 2015
5.0
Yes, I recommend this pro
$1,800
.

David K.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Linda M.
Sep 2014
5.0
$156
unknown
Showing 1-25 of 48

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Killeen Overhead Doors is currently rated 4.8 overall out of 5.

Killeen Overhead Doors accepts the following forms of payment: CreditCard

No, Killeen Overhead Doors does not offer free project estimates.

No, Killeen Overhead Doors does not offer eco-friendly accreditations.

No, Killeen Overhead Doors does not offer a senior discount.

Yes, Killeen Overhead Doors offers emergency services.

No, Killeen Overhead Doors does not offer warranties.