Friendly Carpet Cleaning

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Carpets were in pretty bad shape so I didn't expect a miracle.  Considering the state of the carpet I was expecting spot treating which was not done.  There were quite a few places that were not cleaned to include inside the closets.  The edges of the carpet were also not cleaned well.  Probably one of the biggest issues was that the carpet was very wet afterward.  Going on day 6 now and they are still damp.  I would chose a different company in the future.

Scheduling took about 5 minutes on the phone.  Very professional. Was able to come the next day.  Arrived on time.  Cleaned carpets well in a short time.  The carpets were very clean, no problems, very professional.  Collected equipment and payment and left.  No worries. 

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Call for service was answered right away. Schedule was flexible and set to my liking.  Was on time.  Did a fair cleaning job...looks good.  Black light still illuminates pet urine areas but there is no odor even when we are lying on the floor.  He did not bring any little plastic disks to set furniture on...I had to move the furniture to one side of the room then back.  He did help me lift the leather sofa to move it and 1 of the recliners.  He was going to just clean around everything in place.

I deducted "Professionalism points" because he nearly gave me a heart attack when he decided he wanted to see the upstairs (uninvited) and went dashing up the steps.. There were 2 small dogs barking and growling from 1 room...Luckily, Big Dog was alone in a closed room and remained calm...Big Dog is a guard dog and very large and protective. The door won't stop him if he feels we are threatened or receives the command word.  From the bottom of the steps I called to the service man NOT to open any doors.  Luckily for him, he did not and he returned downstairs.  I warned him that Big Dog never barks.  The guy was even checking out our back yard! He walked all through the downstairs...opened the bathroom door to see what was in there...luckily no one was in there at the time.  I felt like he was casing the place!

The price was great and the job looks good....but next time I think I will just rent a machine and do it myself.....easier on an old woman's heart! (since I had to move the furniture myself anyway...)

Team showed up on time and was very professional expedient and tidy.

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Showed up early, was friendly professional and fast... Did a great job of cleaning and deodorizing the entire upstairs carpet of pet and other stains in about an hour. 

Cleaned a small living room and small bedroom. Living room carpet was left with brown dirt spotting near tile at the front door when water dried up.

On time very quick and excellent job.

Very well. Quick, efficient and professional.

Excellent service, punctual, professional, and my carpets were so fresh and clean

Things went very well

The service was great my entire family was pleased with the service. I got a called when they was on their way to my home. I added a room and a closet to my service and he was very understanding. He informed me how often I need to get my carpet clean for the long jeopardy of my carpet. I was very pleased with the service.

Prompt, punctual, professional and carpet and furniture were cleaned to standard. Great Service!!!

Did a great job. He was on time, polite and professional.

They were really good. The guy was really polite and he was on time. He gave me a great price for the whole house plus the upholstery and I'll definitely use him again. I didn't pay much compared to other places where it was costing me about $250 and he only charged less than $100 to do everything I needed.

He was in and out within an hour. 

He was actually very reasonable. He did an excellent job. I liked everything he did. He got out stains and everything.

I found this company through Angie's List and decided to give them a try.  From the start, they were very nice and responsive.  I set my appointment the following week based on my schedule, even though they had openings to come almost immediately.  The morning of the appointment, they called to confirm.  Ramon was punctual (showed up exactly when he was supposed to) and very nice.  I am very happy with the results.  Will use them again next time I need my carpets cleaned.

It was the first time we used them. He is good, and he is local to the area and he did a very good job. I like to support local business and I looked him up. He gave me a deal, so he only charged my $180 to do my furniture, my carpets, and  living room, 2 bedrooms and a hallway he charged me only $120.

The cleaners arrived late. We asked for a carpet cleaning and received a carpet "buffing." The service did not clean the carpet or dirt leftover from electronics left on the floor. After using a steam cleaner I borrowed after the cleaners left the spots finally came up. The 2 men that arrived showed up in dirty clothing, looking like someone I would not typically let into my home, one guy worked while the other made small talk. When asked about the spots they said that they couldn"t be brought out. Before leaving they left cigarette butts all over the drive way and butt marks were they put their cigarettes out on the concrete. They performed an exceptionally poor and unprofessional job. I would never use them again or advise anyone else to.

As part of my rental agreement, I have to get my carpets cleaned every 6 months. These people are incredibly friendly over the phone and in person. He was on time and very helpful (he helped me move a couple of things). I have a toddler, so I was happy to see how quick and thorough his services were. He removed all of my toddler's stains in a timely manner. He was very understanding when my toddler would leave a toy in his way and was just very pleasant.