The Pool Guy

Great job. We will definitely use them again

I absolutely could not give enough stats for the service I receive on a monthly basis! He is the most honest and reliable professional in the business! Very informative and always willing to answer any questions that we have! We highly recommend his services!

The company goes above and beyond and I gladly refer them as often as I can. A + Service

Reliable and very knowledgeable!

Great service!

Jorge and his crew were fantastic! He has great knowledge of pools and how to fix the problem! He was quick and reliable! I would highly recommend The Pool Guy!

I had hired someone to maintain my pool and he did nothing, it was green for 2 weeks. I called George and he came out that same day and got it taken care of!!! I now have him coming weekly to take care of my pool! George and Brandon were amazing!!! Very friendly and got the job done fast!!! I HIGHLY recommend George!!!! If I could I would give him 10 stars!!

Our pool died during the polar vortex last year. I contacted 2 pool professionals, namely the pool doctor and SW Pool Cleaning (nka J K Pools) and they both totally dropped the ball, including blaming me for the communication problems. The Pool Doctor actually yelled and cursed at me over the phone after I called to ask the status of the project (was continuously told "no parts available"). Jorge came to the rescue. He ordered and installed new pool equipment, fixed a leak and totally gutted then resurfaced our pool. I am grateful to have met and worked with Jorge. He is on my speed dial!!!

George is the best. I am a new pool owner and Jorge has helped me out so much. Right now, I am dealing with a warranty issue with the company that built the pool. He came by and helped me winterize the pool and also told me what problems he found that I need the pool company to address. He also teaches an awesome pool school in English and Spanish. I highly recommend George. I feel like he is ally always willing to help!

Jorge was very responsive and did what he agreed in a timely and professional manner.

Jeorge has been great at coming every week and keeping our pool in perfect condition. He provides all the chemicals and will even come extra if there is a problem. He has always responded quickly to any messages/questions. He is always friendly and professional. Highly recommend if you need pool maintenance.

Today I was dumped as a client by Jorge - with Jorge no longer interested in servicing our pool and saying it was because I asked for additional services. The truth - Once Jorge replaced himself with his brother then his dad to service our pool, the pool service by Jorge the Pool Guy has gone down hill. I was one of Jorgeâ s first customers 2 years ago. And in these past two years nothing has changed with my pool equipment or needs except that I set up a recycle bin for rinsed liquid chem bottles. Am I mistaken that routine pool service includes cleaning pool bottom, emptying poolside baskets, pump basket, refill liquid acid & chlorine feed tanks, update computer that tanks were full and perform Ph,Alk and Cl tests. Today Pool Guy service degraded to visits lasting 15 minutes, tests not being performed, acid added to tanks not diluted as required, lids not put back on feed tanks, not all baskets cleaned, pool water pushed over the side killing almost an entire hillside of grass, phone calls and texts often not answered. I would also add that I have a Paramount in floor cleaning system and Intellichem system that Jorge had no responsibility for. I personally purchased and hauled in all the chemicals and I ended up maintaining the water balance of the pool, Jorge didnt quite get our pool chemistry. I also paid to have a SA company maintain the equipment. I trained and put up visual aids to help Jorges employees update the Intellichem that they had filled the tanks. However, all this resulted in my discovering pool system software files deleted having to all be rebuilt and today the system panel was totally shut down after the employee was long gone - no communication about it. Jorges reaction was that I was finger pointing and blaming his employees, Sorry to say that today I cannot recommend or support this business.

George and his crew did an outstanding job! Very pleased with the work, the commitment to the time schedule and follow up. I would recommend the Pool Guy for any pool needs.

George the owner is awesome! He is fair, honest and works very hard to make sure the job is done and done right. Very knowledgeable! He went above and beyond to get our pool ready.

Very nice person! Very helpful and lots of pool knowledge! Can’t say how happy we are to have found our Pool Guy!

Jorge and crew were amazing! Did a wonderful job on the plaster job on our cocktail pool! Highly recommend!!!

Great service, very conscientious and does a great job.

Very professional and excellent service!

Jorge has been great! The pool is so clean.

These guys are the best. They are always only a phone call away if you have a question or problem and are willing to help. They come out whenever I have a problem even if itâ  s late in the day or on the weekend. I would 100% recommend The Pool Guy.

Donâ t look any further than The Pool Guy for pool maintenance and restoration. Jorge and Alex are great! They came highly recommended from a pool store in Kerrville. We never have to worry about our pool, we just walk out to a beautiful, sparkling pool everyday!

George The Pool Guy was great. Great communication, easy to work with, and did great work at a reasonable price.

Terrible service. Poor work quality. No show, and quit after specific text and conversation regarding poor cleaning practices.

They were very professional on how they provided the service here in my home. I had an issue on a holiday and they came over right away and addressed that issue so I'm very content with their service.