LEMON TREE CLEANERS & LAUNDRY

Horrible experience. Took my heavy coat in for dry cleaning at Lemon Tree. A beautiful heavy winter coat parka type. I got it in like new condition at Salvation Army, but it smelled like perfume . When I got it back from Lemon Tree, it looked land smelled like it had not even been cleaned- no fresh dry clean smell, and looked dirty with flakes of stuff all over the inside and smelled like perfume the same as when I took it in- I seriously doubt they even attempted to clean it. I took it back and left it and the manager was supposed to call me, which she never did. I went back and and this manager, a hispanic female, gave me the third degree. She was rude, did not greet me, and when I asked her about my coat all she said was "What coat"?. She didn't even know , till another employee told her about it. First she said I waited too long to bring it back. I brought it back less tahn 14 buisness days later cause I was out of town for Thanksgiving holidays. Then she accused me of wearing the coat- well, we had one of the hottest Months pf November on record, so no, I did not wear it at all. She refused to reclean it , but said she would if I paid again- yeah , like that is gonna happen- not!. Basically I am am out the 25 dollars for the job not done right, and also what it will cost me to reclean it elsewhere. Do yourself a big favor and avoid this place at all cost, or buy a few pet rocks, it would be money better spent. Oh yeah, after I was treated like a dog by this manager, toadd insult to injury she said "have a nice day" as I was walking out...that really got my goat.

unknown

Reliable cleaning.

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My daughter just started working there, and said everyone was friendly, cooperative, and professional. As alterations person, she will even be using the same brand of sewing machine she uses at home... a Genome, and she likes her supervisor very much. This is in stark contrast to her recent experience working for another less-than-professional local dry cleaning company.

I give them all A's. I recommend them and will use them again.