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Lee Underwood’s Heating & A/C Inc

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Family owned & operated since 1985.. Ask about Angie's list discount. License: #TACLB003202C. Additional address - P.O. Box 293957, Kerrville, TX 78028. Additional email: [email protected]. Social media site: Facebook: https://www.facebook.com/pages/Lee-Underwoods-Heating-and-AC/183654945111884?fref=ts. Award winning.

Business highlights

40 years of experience

Services we offer

Replacement, duct cleaning & indoor air quality., installation & preventative maintenance of heating and a/c equipment

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.072 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%
Showing 1-25 of 72 reviews
Martha M.
Sep 2023
5.0
Yes, I recommend this pro
I have been using Underwood's for many years. I cannot thank him enough for helping me out anytime I need it. Always prompt, fair, and most importantly, trustworthy. Hard to find now days.

Ronald H.
Jan 2020
5.0
Yes, I recommend this pro
I have used Lee Underwood since 2005. He has responded quickly and in a reasonable time. I recently had an issue with my thermostat Lee came out and replaced some batteries , I was so embarrassed . He didn't charge me for his valuable time now thats what I call service.

Barbara W.
Jun 2019
5.0
Yes, I recommend this pro
$238
Excellent service. Reasonable cost. I am very happy to have found a company I trust!

Jd L.
Mar 2019
5.0
Yes, I recommend this pro
$900
Mr Underwood was nothing but professional and forthcoming with information to enable me to make a good confident decision. There was no hard sales, no judgement for condition and age of current systems. I was pleasantly surprised that this company was as described by persons recommending. HONEST. Something I’ve not had the pleasure of experiencing lately when doing home repairs

Sherry M.
Feb 2019
5.0
Yes, I recommend this pro
We have heat

Joshua R.
Jan 2019
5.0
Yes, I recommend this pro
I am a contractor in town and I spoke with Lee. He figured it was a simple fix so talked me through the repair over the phone so he did not need to do a service call nor charge me anything. I would highly recommend him for any a/c or heater work.

Ernie C.
Nov 2018
5.0
Yes, I recommend this pro
$2,200
The Underwood's were extremely helpful and professional. It is such a blessing to deal with an honest and reasonable business that follows through. The heater works wonderfully. THANK YOU, The Carrillo's

Brock O.
Sep 2018
5.0
Yes, I recommend this pro
Great response and service performed in a workman like manner!

William M.
Feb 2018
5.0
Yes, I recommend this pro
I use them exclusively and couldn't ask for better service.

CINDY S.
Jan 2018
5.0
Yes, I recommend this pro
$350
I HIGHLY recommend Lee Underwood's Heating and A/C. I had my brother's heat worked on and I am from San Antonio. I was recommended to Mr. Underwood through a friend who lives in Kerrville. Mr. Underwood was amazing and his office staff were awesome. They were MORE than fair, generous, courteous and we had same day service! Mr. Underwood was straight forward and very, very honest! We were so grateful to his service and will be using him again for all our heating and ac needs! Homegrown company equals honesty, caring and quality! If I would have had this work done in SA it would have cost me twice as much!

Robert B.
Jan 2018
5.0
Yes, I recommend this pro
$100
On time and professional

Jason B.
Jul 2017
5.0
Yes, I recommend this pro
Took a while do to manufacturer not wanting to honor a part made by their own sub-contractor. (several weeks IIRC) Lee personally went to bat for my elderly mother to get a major repair done under warranty. He had to have a personal meeting with the manufacturer representative to get this straightened out. AND while all that was going on, Lee and his wife made a service call on a Saturday to keep mom's air conditioner limping alone. Thanks to Lee's efforts and record keeping (A/C installed 8 years ago but still under extended warranty) my mother's A/C was repaired under warranty. THANK YOU Mr. Underwood for your efforts in getting this done, AND keeping my mother cool in the process!!!

James C.
Jul 2017
5.0
Yes, I recommend this pro
excellent speed and quality work, have used lee for over 10 years

Barbara K.
Jun 2017
5.0
Yes, I recommend this pro
$80
Mr. Underwood was delayed, as the job he was working on prior to our appt ran into some problems. So, late arrival, but very pleased with the outcome. My husband went with him to check the a/c. He showed him how to clean the a/c coils and answered all the questions. We would definitely use Lee Underwood in the future. Professional and very knowledgeable.

Patricia Y.
Mar 2017
5.0
Yes, I recommend this pro
unknown

Bill F.
Jan 2017
5.0
Yes, I recommend this pro
$80
It turns out when we had our roof put on that an extension was put on our furnace exhaust that was not supposed to be put on. It needed the original height put back on or the furnace worn't work.. That was bad as it made the furnace not operate at all. We had a different provider out several times -  charged us each time and they wanted to put over $600.00 worth of parts on and then they said that was no promise that it would work. If it didn't we were out over $600.00. They also suggested we put in a new furnace. We did not do anything trying to decide what to do when a friend from Church suggested we call Lee Underwood. We did - Lee came out and the first thing he said was...did you get a new roof put on? Yes, I told him and he knew right away that the exhaust pipe had been extended. He cut it back down to the proper height and we went in the house and wa-la - the furnace took right off. Nice man - great service and very knowledgeable. We will use Lee in the future.





Dewaine A.
Jan 2017
5.0
Yes, I recommend this pro
$291
Turned out the Heat Pump system had three problems which the "original supplier" failed to find or fix on multiple occasions. Lee found all three on his first visit and fixed two. Lee bypassed the third problem so the unit would perform adequately while waiting for parts. He then came back "on his own time" i.e. well after normal working hours, to FIX the remaining problem. In addition to fixing the problems for a reasonable charge Lee saved me a lot of worry on a trip out of town during the cold weather. He will be my regular AC service supplier.

Kelly D.
Dec 2016
5.0
Yes, I recommend this pro
$307
Mr. Underwood was out of town and the furnace would not come on. Temp outside was in the 20's. We called American Home Shield in desperation. After 2 weeks, 3 different repairmen they sent and the replacement of 2 parts that didn't work due to improper installation, Lee came out and corrected the errors. We are up and running again. Lee is our HERO.

Kelly D.
Nov 2016
5.0
Yes, I recommend this pro
$80
Mr. Underwood came out and checked the heater in question and as we had two separate units he also checked on the other one. He had to climb into the attic space for the second unit, tight space. He made some recommendations for the attic unit to be done in near future, but both units were working fine. He was very knowledgeable and professional. We will definitely have him out again for any needed work.

Rick M.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Donna S.
Sep 2016
5.0
Yes, I recommend this pro
Called late in afternoon around 2 pm he was here after he finished a job, I have called upon this company twice and have been extremely happy. From the lady who answers the phone to the gentlemen who comes to the house very professional and extremely courteous. Have recommended this co several times. thank you

Ed R.
Aug 2016
5.0
Yes, I recommend this pro
$155
Located the problem in a few minutes (chewed wire under home). Extremely honest. Repaired wire and recharged the system. $80.00 service call, $20.00 to find and repair wire, $50.00 for freon.  Would highly recommend this company. Did not try to sell me anything, but was very knowledgeable when asked him about a new unit in the future. Very reasonable, good warranty, knew which manufacturers to avoid. Hard to find honest and professionals these days, this company is both.    

Gerri D.
May 2016
5.0
Yes, I recommend this pro
unknown

Andres G.
Mar 2016
5.0
Yes, I recommend this pro
$200
unknown

Cynthia O.
Mar 2016
5.0
Yes, I recommend this pro
.
Showing 1-25 of 72

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Lee Underwood’s Heating & A/C Inc is currently rated 5.0 overall out of 5.
Lee Underwood’s Heating & A/C Inc accepts the following forms of payment: CreditCard
Yes, Lee Underwood’s Heating & A/C Inc offers free project estimates.
No, Lee Underwood’s Heating & A/C Inc does not offer eco-friendly accreditations.
No, Lee Underwood’s Heating & A/C Inc does not offer a senior discount.
No, Lee Underwood’s Heating & A/C Inc does not offer emergency services.
No, Lee Underwood’s Heating & A/C Inc does not offer warranties.

Contact Information

218 Hamilton St, P.O. Box 293957, Kerrville, TX 78028

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