Dorsey's Unlimited Construction TRC & Assoc Inc

Very well. Work done in 4 days. Punctual. Answered all questions to full satisfaction.

Terrible!!!!!! I contacted Dorsey's Unlimted Construction in early August. I set up an appointment for Saturday August 20 to have someone come to my home and give me an estimate for the repairs. Jennifer Williams came to my home on the appointed day, we presented Ms. Williams with a list of work to be completed, discussed options and Ms. Williams left us samples of roofing materials for us to look over. One month later I had no estimate and had no communication from Ms. Williams. I called the company to find out how the estimate was coming along. I was told by Ms.Williams that she lost our information, but she was still interested in the job. Ms. Williams and a member of her work crew came back to my home, took measurements, we discussed repair options and she said that she would have an estimate to us in 10-14 days. Three weeks later again no communication from Ms. Williams. Again I called the company to see about my estimate. Ms. Williams called me back and we set up an appointment for today October 18 @ 5:30 pm. Ms. Williams never showed up today, called, emailed or sent a text to say she could not keep the appointment. I called Ms. Williams cell to find out when she might arrive. She had forgotten the appointment. Ok, done with Dorsey's Unlimited Construction. I need a contractor that I can count on, not one that does not stay in communication. If this is how this company chooses to do business, I don't see how they stay in business. Very poor customer service. Glad we didn't hire to do work on our home!

It was an easy process. Brian who is the owner handled it for me. Got the men out there on time, they did a great job, just looks great. They cleaned everything up when they were done, so they are very professional.

It's an easy process. Brian was the owner. He handled it for me, got the men up there on time, and did a great job. It looked great. They cleaned everything up when they were done. They're very professional.

Would give roofers an A for repairing the leak and fast response but rude representative ruined both experience and future referrals. Jeff met w/ husband regarding a roof leak on my back patio. I was told that they would remove and re shingle back corner. The price was $475. Roofers came, fixed problem but only had to remove 1 row of shingles and caulk. Roofers said Jeff would be by to pick up check. Called Jeff to see when he would be by and inquired if the price would be the same since they didn't have to remove as much of the roof. He immediately became defensive and said he had 3 men on the roof and he agreed to repair the roof. Tried to explain I was just trying to understand why if it took less that the price was the same he asked me " Are you done talking?" (Who is he my father?) I said "yes", he said "well I can't talk if you're talking over me." then accused me of trying to negotiate on back end. Picked up check was still defensive and rude. Needs customer service training.

They did a great job on the roof. They worked with us in getting the roof paid for by our insurance company. One negative was they damaged some of the eaves of the house. It was challenge to get them back over to fix it; they ended up getting us paint so we could do it ourselves because we were on a strict timeline to sell the house. It was a little blemish in the experience but overall they were great to work with and did a wonderful job. I think had we not been in a time crunch they would have been able to fix it themselves. I would definitely use their service again and recommend them.

Once we agreed to work with them they were here for the repairs within a week. I thought they were very friendly. They did exactly what they said they would going to do and did it within budget. I would use them again in the future.

They did a really good job. Scheduling was great, once we decided to go with them they were here doing the roof within two weeks. The crew was about 4-5 people and they completed the job in one day. They left nothing behind in the yard after completing the service.

They do excellent work. We have used their services three times. They come out right away. They send out someone first who looks over the work, if he can do the job he will do it right then otherwise they will send out a technician. Their pricing is extremely reasonable.

They did a very good job. They did the roof replacement in one day when I would have expected it to take three. They did an excellent job cleaning up after the service.

They were punctual and did such a great job. They worked so hard all day long. I feel like the priced was very fair.

I'm very satisfied with them. I dealt with John Pope. I haven't had any problems with the roof. Before he left he asked if anything needed to be corrected and he fixed a few minor details.

The project manager, John Pope, is very knowlegable in how insurance companies operate, and he worked with them to get additional funds for shortfalls and estimator mistakes. He is also on the cutting edge with roofing materials, giving me a better roof than the old one. The work crew damaged a hose roller and garden statue but they paid for it.

Estimate was given, They worked with the insurance company quite a bit and made sure that nothing was missed. We decided on them and work started within 30 days. Roof was taken care of in one day, all mess was cleaned up very well. Gutters were done s few days later and then the skylight (which was ordered was done about a week after that). Everything looks great and the gutters are not leaking at all which is a vast improvement over the ones we had. The cost was well within reason especially compared to some other estimates we got.

Inside work performed was to take out the door, wall it up, match the inside finish on the wall with the rest of the walls and paint it. Outside work performed was replacing the outer walls around the balcony and over our garage, paint them and replace the rails around the balcony. We got several estimates and theirs seemed the most reasonable and after the work they did on the roof we felt very good about them. The work was performed over a few days and the balcony has never looked better. One worry was we had was replacing the rails as the old were attached to the sides of the house and to the floor that is over the sun room and with the removal and then reattachment of the rails to the floor we didn’t want to incur any leaks into the sun room. Since the work has been done we have had quite a bit of rain with some severe weather and so far, no leaks!

They did a great job and I would recommend them!

Overall, the service was excellent. They were very efficient, professional, and have been very cooperative. They worked directly with the insurance company. They used a big magnet to clean up any roofing nails that might’ve gotten into the yard, and they did a very professional job! Their service was friendly, personable, good all the way around, and I was very pleased.

Their service was excellent! They were very helpful; John Pope, our representative, went the extra mile to find the specific kinds of things that we were looking for. They did a great job overall!

They were prompt and they did the work when they said. They did it in the amount of time they said they would do it. They did more work than they quoted on. They did more downspouts. They were not the cheapest.

After contacting Dorsey Roofing, Rodney Dorsey came out and inspected the roof, and I decided to have Dorsey work with my insurance co. to replace the damaged roof. The original inspection from the insurance company had incorrectly agreed to replace the roof with a "slate-like" roof. The original roof was GAF Slate Line brand and Dorsey worked out the details with my insurance company. The roofing crew arrived about 6:30am with about 7 - 8 workers. They worked for 2 1/2 days from dawn to after dusk. They cleaned up completely after the reroofing with no damage to our plants. Rodney came out two to three times a day to make sure things were going well. The roof looks great and we are very pleased with the entire process.

I had to follow up with this company a number of times, leaving messages directly with representative John Pope and calling the main office to request the estimate. I figured the more times I called the better my chances of getting the estimate, calling John's cell a couple of times then switching to call the main office. Once the receptionist said to call John on his cell, another time or two the receptionist took a message. If Dorsey's took the time to come inspect I would think to make the appointment pay out they should at least provide an estimate. This was a small repair job hitting only the minimum trip charge of $350 however it could have been higher with replacing the sky lights. This company sent the same representative to our house twice over the last couple of years - and wasted my time away from my job to meet with someone who has never provided an estimate.

They have been recommended to us by numerous people so we are expecting good results. They are thorough. They recognize that when you're doing a roof, it is significant. We appreciate how honest they are.

They’re a great company who I highly recommend. In fact, they’ll be doing roofing work on my current home in the near future.

Prompt estimate, worked closely with insurance adjuster to make sure that hail claim was paid, took before- during - and after pictures of all work done and provided an album of the pictures. Very careful workers and clean up.

We had hail damage from one of our recent spring storms. We wanted 30 year shingles and ridge vents. Our neighborhood was flooded with roofers coming to our door. We confirmed with our insurance adjuster first that we did need a new roof. Once that was confirmed, I called Dorseys, David Patterson came out and noticed that our screens were also damaged which was missed by the insurance adjuster. They gave us a good price, and came the day promised. They brought 8 guys with them and finished the whole roof in one day. They did a excellent clean up job and the guys were very professional. We are very happy with our job and the job they performed.