Top To Bottom Cleaning Service

They were overpriced and charged me $500. When I moved out of the rental house, they had to come in and redo it.

They have been at our home twice and we have been very satisfied.

Initially what we like about them is their price and their clogging and cleaning was efficient, it was great. The most recent that we had a bad experience was with the owner. Apparently the way the process work they try to go in and out of your house top to bottom in an hour like I said it wasn't something that was explained up front but that appear. They have a large crew and they work very quickly and efficiently. And so anything that deviated from that I guess should be a problem if it take a little bit more than hour it's a problem. So, with the text message exchange that went back and forth with the owner and my wife. The owner told us that or explained that one of the part was a little bit more that would take a bit more time then I guess the cleaning staff is allowed and so if they were about to charge us double on what we normally pay because they current took some extra time.I would suspect that what they did at this model and try to get in and out within an hour it is a problem however it wasn't stated to us upfront. Anything that's an excess of a certain amount time will cost you more then we went into a verbal agreement with the owner about a price and the service it was able to come out every other work with a particular price. It's like we paid a $100 for two weeks. So, it was a great price and we definitely got what we paid for. When we would be charged $200 for the service and my wife inquired to the owner and they just stop calling us or pretty much refuse to contact us back. We send several text message that the last time that they came to my house their crew came in and they were there for 2 or 3 minutes and then they left and I think I have some company explanation of why they didn't preform any services that day. Also, it was made know to us that their crew had circulated because he fired the entire crew and he hired all new people. So, again the new people that came into our house and did some of the cleaning and just as when they say this one particular room it took a long time because it's their first time to be in my house to clean it so it took them a while to clean it but again that's something that the owner didn't given any consideration. So, they exceeded their time and the owner charged us more because of the exceeded time.

They were in and out like a flash.  It was awesome.  About 5 people show up and come in.  Each has their own section of the house and they get right too it.  I showed them where the fresh sheets where and the took my 3 kids outside to play.  45 minutes later they were packing up.  I went inside and the place look awesome. It was like liveing in a hotel accept I was home sweet home.

Surprisingly, a crew of 5(!) showed up to work on it.  They got it 95% clean before, I'm sure, they had to leave for another job.  It's because they didn't get it 100% clean that I have rated a B on overall experience.  However, I'm mindful of the fact that oven cleaning is one of the toughest jobs and that I was almost certainly not their only client for the day.  The oven does look much much better -- probably better than I could have done myself without my arm falling off -- it's just that it was not left perfectly clean.  The call the previous night to set up the appointment time was punctual.  On the day of the service, they arrived  30 minutes late.  A grade of B feels a bit low but a perfect A seems wrong, too.  If I could rate B+ or A-, that's the grade I'd give.

STOLE MY WEDDING RING AND OTHER JEWELRY. IS NOT COOPERATING WITH THE POLIUCE.

I originally scheduled another cleaning service to do a move-out cleaning for my rental house.  The cleaner never showed.   Since my inspection was the next day and I had no time to do the job myself with my work schedule, I had no choice but to find someone else.  

I contacted Top to Bottom Cleaners late in the afternoon.  They found a way to fit my job into the schedule the next day.  Not only were they willing to take the job on such short notice, they were also fair with the pricing. 

I had someone meet the crew at the house since I could not be there.  The cleaning crew of 5 finished the job within 30-45 minutes.   I have to say that I was a bit skeptical with the short amount of time spent at the house, but I was pleasantly surprised.  I literally walked into the house and saw it for the first time after the cleaning with the inspector.  I had no time to clean any missed items - I just had to hope that all was well.   I'm happy to say that they did such a great job that I got my full refund back from the rental. 

I would absolutely recommend this company.  They went above and beyond to help me out and were a true pleasure to work with. 

They are excellent, fast and very very thorough.  They get here, they have a lot of people and they are very quick.  I don't have to wait on them to get in and out.  They are here for 1.5-2 hours and they just clean everything - the tops of the cabinets and things you wouldn't expect them to clean they clean.  They come as often as I can get them here.

Great Service.  Very responsive to concerns/issues.  Have recommended to friends.

Staff has trouble with the English language

The cleaners arrived on time. There was about 12 people total that took about 1.5 hours to clean the house. They were quick and still got things cleaned well. They respected my space as I was working from home. Few of them spoke english so figuring out who was in charge was hard. Once they were done I paid in cash.

They did a nice job overall. If your house is somewhat already clean, you wouldn't be blown away by their job (had a similar experience as the person who left a comment below with a grade D on 5/7). We have a single story house with 2 adults living with no pets. The house was already pretty clean, and I was looking for more. They missed dusting a few blinds and cleaning some windows. Utility room was skipped. When I made an appointment, I was told that the crew would take out all items from the refrigerator and kitchen pantry and clean them out - I was disappointed because they did not even open them. But if they didn't promise to do these thing, I wouldn't have expected them to clean my fridge or pantry. There were a few other small things that I wasn't too impressed with. But overall, they did a nice work in a short period of time and I would recommend their service to others & I may hire them again. 

There are two adults living at our house, the house is always picked-up, dishes done, beds made, plus everyday maintenance done.  So what I'm looking for in a housecleaner is; thorough dusting, vaccuming, scrubbing bathrooms/kitchen, and mopping floors.  Because my house is neat and tidy "Top to Bottom" crew put very little effort into cleaning my house.  All my sinks were wiped out, not scrubbed; nothing was moved, they just wiped around items; they misssed cleaning my laundry room; chipped paint around my windows from banging around my blinds when using a duster, missed dusting some areas, and didn't even move a dining room chair to vacuum under it..  I could go on and on about what they didn't do, but believe I've made my point.  To their benefit, they did show-up on time and quickly put me on the schedule.  I do not recommend this service as they don't even know the meaning of detailed work. 

unknown

We are very pleased with the Top to Bottom team.

They cleaned my new house and did a GREAT job.  I am even having them clean the house I am moving out of.

What a GREAT EXPERIENCE. Saw the service on Angies list and gave Linda a call this weekend. They came out for my first clean today. Linda was able to quote me over the phone based on square footage of my house, and told me about $25 off for Angies List for a price of $100 for the initial clean and $80 for every other week cleanings. Setting up service was easy, so we got off on the right foot. So today rolls around, they are supposed to be at my house between 12:30 and 1:00 and they arrived promptly at 12:30. As you might have read about, this is a FULL TEAM of cleaners about a dozen people. Basically instead of having 1 or 2 people clean your house half a day, they bring an army of cleaners and are done in an hour or less. It is extremely convenient because you are sitting around all day waiting for them to finish. Also, you might wonder about the quality because it happens so fast but I can tell you they did an amazing job. I don't think there's a speck of dust left in the place. I'm not sure what else to say, they were very professional and I would definitely recommend them to a friend or anyone for that matter. So if you want you house extremely well cleaned at a low cost and have the added benefit of it all being done in about an hour, this is the company to pick.

I know that have have posted on this company, but I wanted to update. I have continued to use this company and everyone that has seen their work are amazed. My house is spotless in less then one hour. I love this company.

They were late in coming but they did call. They did an excellent job and were done in a little over an hour. I will use them again.

I always tip the individuals that come out, so I always pay more. I always tip $5.00 each to the people that come out. It is fantastic. They come in for about an hour. I have had anywhere from 8 to 12 people come in. They clean everything literally from top to bottom in an hour. If I want anything extra done, like I have them do my fridge, my oven, and the blinds, it is a little bit extra but it is very reasonable. They are fantastic. It's so nice. You don't have somebody there all day.

Linda and her crew were the best house cleaners that we have ever had. If you are looking to have your house cleaned, I would recommend them hands down, they do an unbelievable job!! However, we also used them to clean for our business and this did not work out as well and we just could not continue to use them.

When I called, I spoke to someone immediately. They set up a time and though it did have to be moved back a few hours, they still arrived and did a very thorough job. It's really great to have that large of a crew get in and out of your house quickly. I wasn't sure if I would like that, but found that it's really convenient to just go do a quick errand and come back to a sparkling clean house. I would definitely use this service again.

See above. I called on a Saturday to make the appointment and got a very prompt response. The appointment was scheduled for the following Wednesday. They called the day before to let us know the approximate time they would arrive the next day. They arrived on time to begin the work.