Samantha Springs

About us

Samantha Springs is an industry leader in Spring Water providing exceptional Spring Water Delivery Services to the Dallas Fort Worth area since 1984. We pride ourselves in providing high quality spring water to our customers across Texas. When you buy Spring Water from Samantha Springs, you can rest assured that you are getting the very best Spring Water, backed by reliable customer service. Our Spring Water has its own distinct, robust and natural taste. The water we deliver will taste just like it does from the spring itself: pure and refreshing!

Business highlights

41 years of trusted experience

Services we offer

Water Delivery Service, Custom Label Bottled Water, Water Coolers, Bulk Water

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.515 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-15 of 15 reviews

Bobbie C.
08/2017
5.0
water softeners
  + -1 more
It was good. The pricing was good. Just one person came out to work on the water heater. It took him about an hour.
Description of Work: It wasn't much of anything, but a water softener tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Samantha Springs
Glad we could help. Thank you for the kind words.

Melissa V.
07/2017
5.0
water softeners
  + -1 more
It went very good.
Description of Work: Water softener check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Samantha Springs
Thank you for you business

Richard M.
06/2017
1.0
water delivery
  + -1 more
After we agreed on a price he brought in 3 bottles. We took out our own testing equipment (T.D.S. meter, Salinity meter) and compared the Samantha Springs water to the Fort Worth municipal water supply coming from the sink. Both tested the same on that day... 223 ppm TDS , Salinity was 0.2 ppt. Testing an unopened bottle of Ozarka drinking water shows us a TDS of 27 ppm and Salinity of 0 ppt(typical of a good bottled water using reverse osmosis filters). Was not impressed by the lack of knowledge of our delivery driver who clearly over promised on the quality of the product he was trying to sell.
Description of Work: Received delivery of 3 large bottles for a water cooler dispenser in a barber shop. The door-to-sales tactics and super price had us believing we were getting a "good deal". The delivery driver even stated that the filtering process used "reverse osmisis" at the bottling site.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0


Response from Samantha Springs
[Member Name Removed], Very sorry for any confusion with my sales staff. The reason for the difference in the testing parameters is because we are not a drinking/purified water, we are a Natural Spring Water and such have a higher TDS. This is what creates the unique taste profile we have. I would love to speak with you in more detail to try and resolve any issues. Our quality is nothing short of great, this is what we are the spring water for Wal-Mart, HEB, Brookshire's, and many many more. If you could please share which sales rep you were working with so I can make sure they are trained properly would be very much appreciated. Please feel free to contact me and I will take as much time needed to answer any and all questions. Mark Williams, General Manager- Samantha Springs

Robert O.
02/2017
5.0
water softeners
  + -1 more
Couldn't be better
Description of Work: Water softener service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Samantha Springs
It's our pleasure. Thank you for your business.

Gregory C.
01/2017
5.0
water softeners
  + -1 more
Very responsive and you can tell that he was probably the owner.
Description of Work: We had the water tested and they were very easy to get ahold of and very clear with their results

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Samantha Springs
It's our pleasure. Thank you for the business

Robert O.
11/2016
5.0
water softeners
  + -1 more
Couldn't be better. Totally satisfied.
Description of Work: Water softener service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Samantha Springs
Thank you for your business

Robert O.
10/2016
5.0
water softeners
  + -1 more
Price and service were excellent...better than expected. Personnel were on time and very professional. Couldn't be better.
Description of Work: Serviced water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Samantha Springs
Thank you so much for the kind words.

Sumeet H.
10/2016
5.0
water softeners
  + -1 more
The professionals from Samantha Springs starting with Jordan the sales executive to Paul and Candice the technicians were knowledgeable, prompt, cheerful & courteous (they even disposed of the the junk in the garage for me). They kept the dirt on a tarp and completely and tidily replaced it afterward. I was very happy with their work as it was a clean install. I have already recommended Samantha Springs to my friends and family and wanted to share it here as well.
Description of Work: Installed a water softener and reverse osmosis system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Samantha Springs
We are happy to serve you and your family. Thank you for your business.

Sanjay S.
10/2016
5.0
water softeners
  + -1 more
Jordan from sales was very detailed in what was going to be done for the 2 jobs. The technician arrived on time and did a very clean job. There was a slight issue with the existing cylinder, he improvised to make it work. All in all, a very clean job done.
Description of Work: They installed a reverse Osmosis system. They also converted an existing whole house carbon filteration system to a whole house water softner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,640

Response from Samantha Springs
Thank you for your business. We look forward to serving you for many years to come.

Kari G.
10/2016
5.0
water softeners
  + -1 more
They called when they were on their way. The were friendly and professional. They were patient with my inquisitive 4 year old. And they had the job done in 25 minutes! They even fixed a leak that we had created trying to put in the system ourselves! I would totally work with them again and I am so glad I found them!
Description of Work: They installed our reverse osmosis system under our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Samantha Springs
Glad we could help.

Janice F.
10/2016
5.0
water softeners
  + -1 more
It went really well. I love the way the water feels. Before I got the system I had bought a really nice new bronze shower head.. Within a couple of weeks it was gunked up with white hard water scale. After I got the whole house water treatment system, I replaced the shower head again. To this day, there is not a one water spot on it. After the crew installed the system they cleaned up the yard really well too. I am very happy with my experience. They did a great job.
Description of Work: Samantha Springs installed a whole house water filter and water softener for my entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Samantha Springs
Thank you for the kind words

Michael K.
10/2016
5.0
water softeners, water delivery
  + 0 more
Jordan was a pleasure to work with, very responsive. No pushy sales tactics, and he knew who the boss was (i.e. my wife). The installation went off without any issues, and because of the location of the main water supply and the size of the garage, the system was buried in the front yard. Even without the cosmetic stone cover it was very hard to see the system. My wife and I are VERY Happy with the results!
Description of Work: Installation of water softener and RO System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Samantha Springs
Happy to help. Thank you for your business.

Candice M.
08/2016
5.0
water softeners
  + -1 more
They came over to my home, tested my water, and showed me all of the stuff that was in my water. I was really surprised how dirty the water was. Then they showed me how their system worked, and even did a demonstration. I decided to go with them because they offered a lifetime guarantee. They scheduled to install the water system later that week. The installer showed up with the system, and had everything up and running in about 4 hours or so. They even filled up the tank with salt for free, which was really nice.
Description of Work: They installed a water filter in my garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Samantha Springs
Glad we could help

Christopher N.
08/2016
5.0
water softeners, water delivery
  + 0 more
Excellent experience from the initial contact where we scheduled the water testing at my house, to the sales process and the installation. The attention to detail on my installation was amazing. Samantha Springs would settle for nothing short of perfect. They take pride in their work and it is obvious!
Description of Work: I purchased and had a Puronics whole house water filter installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Samantha Springs
We're happy to hear it. We love helping people get the best tasting, cleanest water possible. Thank you for your business.

Susan W.
01/2016
2.0
water delivery
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Samantha Springs
I'm sorry to hear you had a poor experience with Samantha Springs. We are always looking for ways to improve, and we would love to hear from you. Perhaps there is a way for us to correct the problem, and earn your business again. Thank you, and we hope to hear from you.

    Contact information

    712 N Main St, Keller, TX 76248

    https://www.samanthasprings.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    WT0005756
    Trade License Locale
    Texas
    Trade License Authority
    TCEQ
    Trade License Expiration
    03/23/2019
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories


    FAQ

    Samantha Springs is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Samantha Springs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Samantha Springs offers free project estimates.
    No, Samantha Springs does not offer eco-friendly accreditations.
    No, Samantha Springs does not offer a senior discount.
    No, Samantha Springs does not offer emergency services.
    Yes, Samantha Springs offers warranties.
    Samantha Springs offers the following services: Water Delivery Service, Custom Label Bottled Water, Water Coolers, Bulk Water

    Contact information

    712 N Main St, Keller, TX 76248

    https://www.samanthasprings.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM