R.T. Plumbing Services Inc
About us
PO Box 422 Keller, TX 76244. Owned and operated by Richard and Tris Bonsall.
Business highlights
Services we offer
Custom Homes & Remodeling., Gas leaks, Installation and repair of tankless Water Heaters, Sewer and drain lines, Water leaks
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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Quick, efficient, and thorough,
I have used Richard for many repairs over the years for a wide range of plumbing needs...... He is knowledgeable, tireless, and reasonable. I have no hesitation to recommend him
After working with three plumbers to obtain estimates for this work, we had received one low bid from a contractor that was fairly unresponsive and two sky-high bids from large DFW-area contractors. We were hoping to find a better balance between a small local contractor and the responsiveness and professionalism of the larger regional contractors, and Richard was a great fit.
I should also note that Richard was recommended by Nick Wright of Texas Air Pro, one of our favorite contractors to work with.
By the time we met with Richard, we had the scope of the project fairly well-defined. Existing water lines serving an old 40-gallon water heater in the garage would be decommissioned and replaced by new water lines running in the opposite direction to an existing, unused exterior closet.
The closet provides access to the crawl space, so we built a platform to support the water heater high enough to allow for access below. Richard had a little trouble locating a short water heater at a reasonable price, but he was more than happy to arrange for pickup of one that I had found at a local supply house.
While he was doing the water heater work, we had him install new laundry valves (the old ones were installed backwards and labeled incorrectly) and run a new dryer vent through the old water heater roof penetration with a new vent cap of my selection (DryerJack). We removed the drywall in the laundry room prior to Richard's arrival to facilitate these repairs/upgrades.
Throughout the entire process, Richard and Tris were good about communicating by phone and email to ensure the project went smoothly. All in all, Richard and his assistant visited our home three times to perform the work, and they billed us in three steps as various aspects of the work were completed.
We were very satisfied with their work and would use them again.
Licensing
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