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RIPLEY SERVICES

3.0(
1
)
Carpet Cleaning, Ceramic Tile Service, Air Duct Cleaning,

About us

We clean Carpet, Hardwood Floors, Tile and Grout, Upholstery and Air Ducts. Family owned and operated since 2001, Ripley Services uses the world's most powerful equipment and the highest quality, most effective, environmentally sound cleaning solutions to get your home sparkling clean. With prices typically 25 to 50% less than leading competitors, we don't need gimmicks or coupons. Our friendly, award-winning customer care and excellent service will win you over. Our client list ranges from Government Officials and Professional Athletes to Housewives and Property Managers. Over the years we have had the opportunity to hone our skills on everything from neglected commercial properties and rental homes to private estates. This range of expertise combined with our Zero Residue, Green Seal Certified, Soap Free cleaning methods set us apart in a highly competitive industry. We combine old fashioned customer service with cutting edge technology to build lasting relationships with our customers. If you’re not happy, WE’RE NOT HAPPY. You will work directly with the owners to revive even the most challenging carpets, upholstery, tile, hardwood floors and air ducts with GREEN alternatives and our guarantee to out clean anyone at any price! If you have had your carpets cleaned before, only to have them rapidly re-soiled or stains appear to return, you are most likely the victim of soap residue. Don't be fooled, many cleaners advertise "no residue", but they are cleaning with chemicals containing soap! Call 817-56CLEAN (25326) or fill out the free estimate form today on the right. Serving Keller, Southlake, Fort Worth and surrounding areas. NO SOAP! NO RESIDUE! NO MYSTERIOUS RETURNING STAINS! NO TOXIC CHEMICALS! ........NO PROBLEM!

Business highlights

Emergency services offered
24 years of experience

Services we offer

Soap & Residue Free Carpet, Hardwood Floors, Tile & Grout, Upholstery & Air Duct Cleaning. Green Seal Certified cleaning with the most powerful truck mount in the business and industry leading dry times.

Services we don't offer

Hardwood Floor polishing

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
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4
0%
3
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2
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1
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Showing 1-1 of 1 reviews
Allen L.
Oct 2016
3.0
Yes, I recommend this pro
I wasn’t very pleased. The cleaning of the carpet was good but they left a mess in bathroom. The bathroom floor was flooded and they left it that wat and things in disarray. I had to clean that up.
Response from RIPLEY SERVICES

"I am so sorry, there was still a little water on the floors in the bathroom after the clean. We will do better next time."

Randy M.
Sep 2016
5.0
Yes, I recommend this pro
$350
Customer service is excellent! Looking forward to future business with the company!
Janice W.
Jul 2015
5.0
Yes, I recommend this pro
.
Julia T.
Apr 2015
5.0
Yes, I recommend this pro
$1,300
Excellent! They removed their shoes when they came in, which I appreciate, and re-hung all the drapes when they were finished. I plan on using them again for the oriental rugs.
Response from RIPLEY SERVICES

"Thank you so much for the kind words [Member information removed]. You have a beautiful home and we want to make sure we keep it that way! We look forward to exceeding your expectations on your gorgeous rugs, furniture, hardwoods, tile and air ducts in the future! Greg Ripley, Owner"

Ramsy L.
Oct 2014
5.0
Yes, I recommend this pro
$183
I've been using Ripley Cleaning for a few years for carpet, upholstery, and duct cleaning and have always been very satisfied. I'm sure they are not the cheapest around but you do get what you pay for which is very professional service and great results. This last carpet cleaning Greg convinced me to let him add his new and quot;power scrubberand quot; option to my service. They spray the carpet with pre-spot and then go over with the power scrubber which digs through the carpet with some kind of tines and drags all the deep down dirt, pet hair, etc. out. The and quot;scrubberand quot; is followed by the regular carpet cleaning. My carpets were in bad shape in the heavy traffic areas and were pretty matted down. The power scrubber made such a difference in not only cleaning the carpets but in rejuvenating their texture--making them look and feel thicker and softer. This builder grade carpet now looks like new. I didn't have Greg do all the rooms because I didn't feel like moving stuff around in all of them but need to because there is such a difference in the carpets were were power scrubbed and those that were not. Try it. You will not be disappointed. It added about $30 to my total bill but it's completely worth it.
Response from RIPLEY SERVICES

"Thanks for the feedback [member name removed] The new powerscrub option is a real game changer. It pulls embedded hair, soils and oils like nothing I've seen before. It really restores worn traffic lanes better than any other method!"

Yvonne H.
Apr 2014
5.0
Yes, I recommend this pro
$200
This is a family-owned business which is close to our former home. We were staging our home previous to listing it. and having the upholstered pieces cleaned was one of many things we had done. Greg arrived on time and did a thorough job on all the pieces. We liked the fact that they use non-toxic cleaners as well. He had good advice for treating stains, and even left us a complimentary bottle of stain remover to use in our new home.
Response from RIPLEY SERVICES

"We appreciate your feedback but sorry to see you move out of the area! Thanks for your business!"

Dwight G.
Apr 2014
5.0
Yes, I recommend this pro
$200
Greg responded to my request immediately. They set up an appointment quickly and were on time. We are very satisfied with the work, and appreciated Gregs tips for maintenance goimg forward.
Response from RIPLEY SERVICES

"Thanks! We really attempt to partner with our customers in conquering their cleaning and maintenance hassles. This is why we spend some time explaining how to best maintain your investment and give you the tools (spotters etc) to take care of minor issues properly. We plan to be your cleaner for life, so if we give you the knowledge and tools to handle interim problems properly, everyone's life is easier and your investments are maximized."

Ramsy L.
Mar 2014
5.0
Yes, I recommend this pro
$800
I've used Greg a couple of times now and have been very pleased with his professionalism and service. The first time I used him he cleaned the carpets and they seriously looked almost new again. It's clear that the other carpet cleaning services I was using were not getting much of the dirt out. The 2nd time I used Greg he did the carpets again and also cleaned out our duct work. He showed me video of what it looked like before he did it and after and it was amazing. My house had developed a dusty/musty odor and after the duct cleaning the odor was gone 100%. On top of providing he services I requested, Greg got up on my roof and fixed my dryer vent cap that he noticed was bent and stuck in an open position. He noticed it while cleaning my duct work and took it upon himself to fix it at no charge. I really appreciated that and am happy to know that critters/water, etc., are not going to be coming in via my dryer vent. Greg also cleaned an upholstered chair for me and it came out really well.
As well as providing great service, Greg is professional and friendly and cleans up after himself. His wife Dawn is very pleasant to deal with when setting or changing appointments.
I plan to continue to use Greg for my cleaning needs.
Brian D.
Mar 2014
5.0
Yes, I recommend this pro
$725

Couldn't be happier with the service. Greg (the owner) was very punctual and extremely knowledgeable. A very likeable fellow as well. He's also a Navy veteran (as am I), so that can't hurt :) Services received were tip-top and the results were awesome. Going to be calling on them again to get some upholstery cleaned real soon. Definitely recommend them!


Amie H.
Jan 2014
4.0
$700
I think that this company does a good job and that the owner is professional and knowledgeable. I feel that however their prices are out of line. I was sold on the owners talk about how they have multiple ways to clean ducts, etc. However, they ultimately just did the same thing that everyone else does. I also felt like the technician was not very knowledgeable as he had just started in this business. It was airducts for a 2,000 sq ft house (1 ac unit) and tile in a kitchen/breakfast area and entry. It took the technician 2 hours from arrival to departure.
They did do a good job and if price were no issue I may use them again. However, we will not be using them again as I feel like other companies could do the same quality work for less money.
Response from RIPLEY SERVICES

"I hate to hear that you didn't feel like you got the bang for your buck you were hoping for. We price shop our competition and try to stay in the middle of the pack. Unfortunately the air duct cleaning industry is full of "less than thorough cleaners." Regarding our cleaning methods, we DO carry both negative air and rotating brush methods on the truck and use whichever produces the best results for the individual home. Negative Air and Contact Cleaning (Rotating Brush) are the ONLY 2 methods for cleaning air ducts properly. So basically, we ALL are doing the same thing...with one major difference. Most companies have one option or the other, regardless of what would work best for your situation. It often comes down to training and effort of the technician. While your clean was performed by a newer technician, they must be fully familiar with the cleaning process prior to ever being trusted with a clean. We are constantly training and educating in an effort to stay on top of industry advancements. All cleans are not the same. Unfortunately watching an air duct clean may "look" the same from company to company because you don't really see the results like with a carpet clean. We hope you'll try us again in the future and will continue to work improving your experience."

BEVERLY S.
Nov 2013
5.0
Yes, I recommend this pro
$150
I called to ask some questions and schedule appointment. They had a cancellation, so were able to accommodate me the next day. Dawn answered my questions, explained the different levels of service available, but did not push when I was not interested in the higher levels of service. Gary was scheduled to arrive about 11 AM. At 11:20 my husband called to let me know he was done (he arrived early). The carpets look great, the price was exactly as quoted, and he left a complementary bottle of stain remover. I look forward to using Ripley Services again.
Tami T.
Oct 2013
5.0
Yes, I recommend this pro
$500
Greg was very professional and on time. He also provided me with a bottle of what they recommend to clean up spots. Greg's wife answers the phone and she was very professional. They called us right back and they got the appointment scheduled right away. I would highly recommend them.
S M.
Sep 2013
1.0
Never responded to email or phone call.
The stuff they write in their profile, obviously, is inside empty.
Response from RIPLEY SERVICES

"After a thorough check of call and email history, we never received an email or phone call from this customer."

Gabriel L.
Sep 2013
5.0
Yes, I recommend this pro
$100
This was the best carpet cleaning experience I can remember (I'm 55). Two other companies tried to remove a stain and failed. Ripley came on a Saturday so it would not disturb the employees. He was extremely professional, worked like crazy and only charged their minimum. Frankly, I was surprised that the green-friendly cleaning approach worked.
I will use them ALWAYS from now on for my business and home.
Scott K.
Jul 2013
5.0
Yes, I recommend this pro
$250
They were very good and I need to call them again.
Lu R.
Jun 2013
5.0
Yes, I recommend this pro
$100
Very informative, pleasant, great quality of work.
Brenda L.
May 2013
5.0
Yes, I recommend this pro
$1,200
Everything (carpet and tile/grout) came out beautifully. We are very pleased with the service performed and the results of the cleaning.
Two words I would use to describe Greg Ripley regarding carpet and tile cleaning would be: Passionate and Knowledgeable
Greg is very professional in his appearance and work ethic. He and his wife (Dawn) are very nice, caring and honest individuals.
Greg's helper (Bobby) was also a very polite and hardworking young man. Greg and Bobby did a fantastic job for us. They arrived on time and got busy with their work..
Greg definitely stays up-to-date on new techniques and products. He offered me good advise on how to keep my floors clean and in good shape.
I was amazed at how clean my tile and gout turned out. It looks brand new! My husband was very impressed with the results.
This was the first time I had my tile/grout professionally cleaned in 12 years. It was in terrible shape. I watched the tile/grout turn from milky brown to very light (almost white) beige! It is now totally restored to it's original color.
My husband and I feel that we spent our money well on this project. It appears that we have all new flooring throughout our entire home.
We are happy and satisfied customers. We will definitely use Ripley Services again in the future!
Shane C.
Jan 2013
5.0
Yes, I recommend this pro
$2,500
I called Greg and had him come out and give me a quote on a home we were buying. The house is 2 story and approximately 6100 square feet. After receiving the estimate, I told him I needed him to do it between the painters finishing up and before I moved in. He said no problem and took care of it and did just that. The carpets were extremely dirty downstairs and I was concerned if they were going to look good even after having them cleaned. I told this to Greg and he said not to worry, he had seen worse. He is extremely kind and reassuring that it makes you feel at ease.
Greg and his partner, Jonathan did all the duct cleaning, carpet cleaning and upholstery cleaning in 2 days. These guys worked very hard for these 2 days, making sure home was very clean and getting it done on time. I love their dedication and attention to detail to make sure the job is done right.
Having a clean home is important to me and my family. It makes a huge difference if anyone suffers with allergies. After they cleaned, my new home looked and felt amazing! I recommend Ripley Services very highly! It is a company you can trust! They are friendly, professional, and extremely hard working!!! I love them so much I will be having them clean my carpets every 6 months.
And, if you have never had your duct work cleaned, you need to. It truly makes a difference with allergies and your breathing. We have seen less congestion to none in the mornings. Just amazing!
Jennifer and Shane Clark
Response from RIPLEY SERVICES

"Thanks so much for the kind words! It was definitely a big job and I know the move was stressful. I'm glad to hear we could make it a little easier. See ya in 6 months! Greg Ripley, Owner"

Todd F.
Jan 2013
5.0
Yes, I recommend this pro
$240
Pefect. Absolutely perfect. Ripleys is a model service company.
Response from RIPLEY SERVICES

"Wow! Thank you so much for the review. It's feedback like this that makes the hard work totally worth it!"

George S.
Dec 2012
5.0
Yes, I recommend this pro
$110

Chad S.
Oct 2012
5.0
Yes, I recommend this pro
$200
Great service!
Erika V.
May 2012
5.0
Yes, I recommend this pro
$300
They were excellent. The cleaning supplies they left with me work very well. Their prices were also very reasonable. They gave me a lot of general useful information such as what to do not to make a stain worse. It was information I would not have otherwise known. They certainly did not charge more than other commercial services. They called me when they were on their way and showed up when they said they were going to. They were very professional.
Carrie S.
May 2012
5.0
Yes, I recommend this pro
$1,900
Love that this company uses non-toxic cleaning. They were able to complete all services just one week after our call, and all in one day. Professional, knowledgeable and upfront about costs. Our carpets and tile look and smell great (previous owners left a few pet staings that were improved but did not totally disappear), and we will call on Ripley Services again in the future.00
Elizabeth D.
May 2012
5.0
Yes, I recommend this pro
$100
After the first treatment, we had an ink stain some back, so it was treated again, and we haven't seen it since. Mr. Ripley is very conscientious about his work, and very personable to have around. We weren't a bit nervous about having him in our home. He gave us a quart of his spot treatment mix along with specific instructions for emergency use between his visits. Mr. Ripley offers a monthly payment plan which covers his services every 6 months, and we find this to be very convenient. We do our own moving of furniture before Mr. Ripley comes just so he can get done quickly, but he assured us he would have been glad to do it.
SANDRA H.
Dec 2011
5.0
Yes, I recommend this pro
$150
Greg was very good to work with. He contacted me almost immediately after my request went in and was very thorough in explaining how he could help with a terrible stain issue on an expensive couch and chair. I thought he could probably get some of it out, but doubted it could look like new. When he started he mentioned how bad it was, and even indicated it may have set in too much, as it had been a couple days. But he kept at it and after the cushions dried, they look completely new! Very professional, accommodating and nice to work with. Very pleased and would highly recommend Ripley. I plan on using him again soon for carpet cleaning and air ducts.

Licensing

Bonded
Insured

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FAQ

RIPLEY SERVICES is currently rated 3.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 9:00 AM - 5:00 PM
RIPLEY SERVICES accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, RIPLEY SERVICES offers free project estimates.
Yes, RIPLEY SERVICES offers eco-friendly accreditations.
No, RIPLEY SERVICES does not offer a senior discount.
Yes, RIPLEY SERVICES offers emergency services.
Yes, RIPLEY SERVICES offers warranties.
RIPLEY SERVICES offers the following services: Soap & Residue Free Carpet, Hardwood Floors, Tile & Grout, Upholstery & Air Duct Cleaning. Green Seal Certified cleaning with the most powerful truck mount in the business and industry leading dry times.
Hardwood Floor polishing

Contact Information

4700 Keller Haslet Rd, Keller, TX 76244

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:9:00 AM - 5:00 PM
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