I will not use England Family Plumbing ever again.
Description of Work: Bid was to install a shower diverter. After the job was finished, they added $200. to the final price even though the job took the same amount of time in the bid to do. Very deceptive.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$590
Michael W.
03/2011
4.0
plumbing, water heater repair
+ 0 more
They did the job for exactly what they quoted. They didn't tie the condensation drain into the internal drain instead of an outside drain. When it got unusually cold the condensation drain froze up and the water heater stopped working. They did come out and fix it promptly once we diagnosed the problem. We would definitely use them again.
Description of Work: We used England Family Plumbing in December to install a tankless water heater and they did follow up in February.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$4,200
MELODIANNE M.
03/2008
5.0
plumbing
+ -1 more
unknown
Description of Work: They've done regular plumbing work for me - faucets, toilets. etc. The last time they came out they replaced a bracket on the toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william S.
03/2008
5.0
plumbing
+ -1 more
I called in the morning to schedule an appointment and was told about afternoon availability. The plumber was right on time and performed the job in about two hours without making a mess and with very satisfactory results.
Description of Work: Non-emergency plumbing job to replace the shower valve from the back of the shower. The job required a flame-less tie-in and positioning of the valve at the location of the bad valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Hugh E.
12/2007
5.0
plumbing
+ -1 more
Brad showed up on time, removed the old traditional water heater and installed a Noritz 751 tankless system. This included all necessary piping and materials to complete the system as well as have a roofer come out to replace the flashing which is required for a tankless system. Brad pulled a city permit and set up a time for an city inspector to come out to check the installation.
Description of Work: After getting several bids on installing a tankless water heater we decided on England Family Plumbing. I talked with Brad who gave me an estimate over the phone and then also came out to look the job over and provide a written estimate. He was quite knowledgeable and would also be the one who would perform the work. There were no hidden or additional charges for the job which seemed to be a common theme with the other plumbing companies. Brad also cleaned up after the job and hauled off the old water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
SHARON C.
04/2007
5.0
plumbing, drain cleaning
+ 0 more
Toilet was backed up, after calling another company, that did not have the equipment for the job, we called England. They came the next day & solved the problem.
Description of Work: Cleaned sewage from downstairs toilet out to street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
08/2004
5.0
plumbing
+ -1 more
THEY WERE ON TIME, CALLED THE DAY OF AND THE DAY BEFORE TO CONFIRM APPOINTMENT, VERY POLITE AND HELPFUL WHILE DOING THE WORK AND GAVE A WRITTEN REPORT WHEN COMPLETED.
Description of Work: CHECKED LEAKING TOILETS AND LEAK UNDER WHIRLPOOL TUB.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning
FAQ
ENGLAND FAMILY PLUMBING is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ENGLAND FAMILY PLUMBING accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, ENGLAND FAMILY PLUMBING does not offer free project estimates.
No, ENGLAND FAMILY PLUMBING does not offer eco-friendly accreditations.
No, ENGLAND FAMILY PLUMBING does not offer a senior discount.
Yes, ENGLAND FAMILY PLUMBING offers emergency services.
No, ENGLAND FAMILY PLUMBING does not offer warranties.