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Dockmaster USA

About us

Dockmaster USA provides an elite level of design, customer service, and craftsmanship. Our design team helps turn your vision into reality and our installers are professional, customer oriented folks. Regardless of how big or small your project is, count on Dockmaster USA to deliver quality workmanship at a reasonable price.

Business highlights

Emergency services offered
23 years of experience

Services we offer

Boat Docks, Decks, Decorative Concrete, Outdoor Kitchens, Patio Cover, backyard home improvement projects.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%
Showing 1-15 of 15 reviews
Joseph K.
Dec 2017
1.0
Terrible .... Worst contractor experience ever.

Kenneth S.
Apr 2015
5.0
Yes, I recommend this pro
$11,000
Our experience with Dockmasters has been excellent.  From the first meeting, John was both professional and accommodating to our ideas on our deck.  He had some good suggestions to improve our original design and we're very happy with the final outcome.  We did have some issues with weather delays, but that's to be expected when building in the spring.  Would work with Dockmasters again and have already recommended them to friends with similar projects.

Eugene S.
Oct 2014
5.0
Yes, I recommend this pro
$7,750
Overall it went very well. The process took a bit longer than expected because our ground is very rocky, so digging holes for the support pillars took longer. The deck has now been stained and we are very happy with it. John Hight and his crew were professional in every way.

Justin C.
Sep 2014
5.0
Yes, I recommend this pro
$4,620
It went very well, John was our main contact and he was very helpful, informative, and worked to make sure we were happy with the deck. The workmen were polite and efficient. There were some minor delays and some odd hours, but John kept in touch and made sure we knew what was going on and ensured that the work moved forward. We are very happy with the completed deck and I would call on Dockmaster again for future construction work.

Catherine G.
Jul 2014
5.0
Yes, I recommend this pro
$10,000
John and his crew are excellent.  I had to have this project finished by a particular date and they delivered.  His crew was hardworking, responsive and professional.  During the job there were a few changes and John never gave an indication that they were an inconvenience or problem. I would recommend Dockmasters to anyone who needs a deck or dock built, repaired or restored.  Their work was excellent.

Carolyn B.
Jul 2014
5.0
Yes, I recommend this pro
$4,000
My memory is a little hazy as the work was done two years ago, but I do remember the crew being punctual and very professional. Once the work was done, all scrap and trash was removed and the also used a magnet to scour the lawn for dropped nails / screws.

Ryan N.
Mar 2014
5.0
Yes, I recommend this pro
$3,185
Did a very good job installing and staining a 14 x 22 pressure treated wood deck.  I got  4 other bids but Dockmaster's was competitive and working with John seemed like the best fit.


James S.
Jan 2014
5.0
Yes, I recommend this pro
$2,750
We reviewed about 6 contractors from Angie's list to replace storm damaged pergola.  John at Dockmaster USA was selected based on his professional and personal approach to our problem.  Also while being the lowest bid (though only by a little), he came across as a dependable and conscientious person.  He communicated well giving us options and suggestions.  He came with his helper on Monday 1/20/2014 and cleared away the damaged pergola and then proceeded to erect the new one.  They completed it the next day and it looks great!  They cleaned up the area and put all of the outdoor furniture back in place.  We are very happy with him and the work they did and have already recommended him to one of our neighbors.

Sharon C.
Sep 2013
5.0
Yes, I recommend this pro
$2,800
Job was finished in one day. Work performed by owner and crew. They were quick and clean up all trash and old wood. Very professional job. This is second job performed by dock masters for me. They removed and completely replaced a walking deck on the side of a backyard pool at my previous house; punctual, reasonable, tidy and very good carpentry work.

Marc M.
Jul 2013
5.0
Yes, I recommend this pro
$4,300
I called Dockmaster about a bid for a pergola and the price was very fair.  The owner, John, was very responsive to how we wanted to detail the overhang and gave us lots of options to consider and choose from.  We appreciated John's willingness to accomodate our schedule during the bid process (including weekends and late afternoons).  Total build time was 2 days, and the whole process took about 2 weeks.  Crew did a good job of cleaning up too.  We are extremely pleased with the end product and would not hesitate to recommend Dockmaster to others.

John B.
Jun 2013
5.0
Yes, I recommend this pro
Job went well, very happy with final product.  Only problem was as job was completed he wanted payment, as job was finished after sunset I would not make full payment until I could inspect work.  Several issues had to be resolved and full payment was made.  Would use this contractor again and have given him name to other people.

BJ Z.
Apr 2013
5.0
Yes, I recommend this pro
$5,500
Dockmasters, owned by John Hight, removed a 30 year old wood patio
deck and installed a new wood deck in its place.  The removal also
included the demo of an existing, un-repairable hot tub. 

John provided a fair, reasonable, and easily understandable estimate with
alternatives suggested for cost savings.  John and his crew showed up on
time on the proposed start date & subsequent workdays and completed the
project on schedule.  We appreciated that John personally visited the site
each day and communicated frequently with us in person and by telephone to
assure his work was being performed in accordance with our expectations. 
Payments were conveniently handled via Pay Pal.

We are most satisfied with the quality, cost, and timeliness of the work
performed by Dockmasters, and you will be equally impressed when you call
Dockmasters for an estimate and then contract for a new deck.

Homeowners - Bedford, TX


TINA F.
Feb 2013
5.0
Yes, I recommend this pro
I couldn't have asked for anything better; their service was perfect. Every phase of the project was absolutely fabulous including the workmanship, professionalism and even the follow up. I had no complaints.

Jason S.
Dec 2012
5.0
Yes, I recommend this pro
$400
Great!  Everything went as planned and as promised.

Carolyn B.
Nov 2012
5.0
Yes, I recommend this pro
$4,600
Excellent work done on the deck.  I had an issue with one boards having a knot that started to push through shortly after completion, and they promptly came back and replaced the board. I will definitely use this company again in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dockmaster USA is currently rated 4.7 overall out of 5.

Dockmaster USA accepts the following forms of payment: CreditCard

Yes, Dockmaster USA offers free project estimates.

No, Dockmaster USA does not offer eco-friendly accreditations.

No, Dockmaster USA does not offer a senior discount.

Yes, Dockmaster USA offers emergency services.

No, Dockmaster USA does not offer warranties.