Sentry Pro Roofing and Restoration

As expected.

Company did not show up when they said they would. Had to make several calls to get them to come.  Did not do the entire job at one time.Had to call them several more times to come out and complete the job. After the job was complete it was discovered that they did a poor job. There were gaps and holes in the siding that my son on a visit from California repaired. I had been calling the company for weeks to come and repair but got no response to my messages. While my son was here he noticed that the siding up by the roof line by the garage was coming off. This was supposed to be new siding installed by Sentry Pro. The wind was apparently breaking it loose. I called Sentry Pro at their Houston and San Antonio office numbers many times and called the "Senior Project Manager" Jay Tolbert on his cell phone numerous times, leaving a message and finally talked to a person in the San Antonio office on Friday April 18, 2014. That person said someone would be out within 48 hours to repair the siding. No one showed up and several more calls were made leaving messages for a return call and telling them the siding was getting worse. No one called back. I finally had a friend that was a handyman get up on the roof of the garage and repair the siding going to the house before it all came down. That cost me $100.00. I still have heard nothing from Sentry Pro. I am an 85 year old widow living on my own. These people seem to take advantage of people like me. Several of my neighbors had hail damage at the same time and Sentry Pro did work for some of them. They had the same type of problems. My son is writing this review because he saw the reroof and repair job on his trip here from California. He is also computer literate which I am not.