We purchased the package and our original appointment was scheduled for October 13th, I understand that times tend to be approximations but after a couple of hours of seeing no one and hearing nothing I called asking for an update - this voicemail never received a response on that day or any of the others that followed. I called again and left a voicemail that also went unanswered then called again trying to find out what happened. When I was able to speak with Kenny he seemed genuinely surprised about the no show no call and said he would call me back - that also didn't happen. More calls, more voicemail messages that were not returned or answered until another week passed with no resolution. On Monday, October 23rd I was finally able to have a conversation with Kenny that resulted in an offered appointment for the next day, so I rearrange my schedule to make it work. Tuesday October 24th comes and go turning out to be yet another no show no call. The call asking for an explanation and all subsequent voicemail messages still remain unanswered - no acknowledgement of the failure to deliver services, no apology, or offer to refund.
Description of Work: We wanted our roof inspected because we discovered some interior damage on the second floor of our house that we believed was Harvey related and were under time constraints to get it done.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$299
Response from Proxy Roofing and Construction LLC
Mr. [Member Name Removed], Sorry for your troubles. During these times we are beyond busy and short handed. I informed your wife not to purchase the maintenance package. Second I also told her to call and cancel it. I have not and will not collect on this. Please contact Angie's List as originally stated. Sorry for your troubles.
INDIANA G.
09/2017
5.0
roofing
+ -1 more
Kenny responded within minutes of me submitting my request to fix the leak in my roof. He and his crew came out on Labor Day to replace the missing shingles before it rained again. Excellent service.
Description of Work: Replaced shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kendall F.
09/2017
5.0
roofing
+ -1 more
Kenny is honest and great to deal with. He had a fair price at a time when many other companies were price gouging due to Hurricane Harvey recovery efforts. He fit me into his schedule on short notice and performed excellent work. Will definitely keep Kenny and his company in my contacts for future work. Thanks!!!
Description of Work: Repair work due to a leak in the roof and missing shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
mary E.
06/2017
5.0
roofing
+ -1 more
The owner, Kenny Diaz is an honest, hard working man. He has the best price out there.He went out of his way to meet my insurance adjuster and showed him the damaged shingles. He found lots of decking rot and replace it before installing the shingles. This was great! My insurance company paid for the roof. He also looked at my mother’s roof and said there is 2 to 3 years left, so she does not need a new roof yet. Wow, that is honesty! I have a rent house and he looked at that roof and said you are good for another 10 years. He installed roofs on some of my friends and gave them a better price that the other roofers. He uses a high quality roofing materials and the job was cleaned up. He shows up on time and does what he says he is going to do. I highly recommend Proxy Roofing.
Description of Work: Installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William M.
05/2017
5.0
roofing
+ -1 more
It was great. The owner was great, he was very honest and friendly.
Description of Work: They did a roof on a large shed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle K.
04/2017
5.0
roofing
+ -1 more
Very well, they helped me through the whole prossess from claim filing to completion. I scheduled them to come on a Friday, left for work and when I got back I had a new roof. They did not leave a mess and the job was very well done.
Description of Work: New roof shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew K.
04/2017
5.0
roofing
+ -1 more
It was fast, easy, and by far the best price out of the quotes that I received. The customer service, experience, and craftsmanship is second to none
Description of Work: Proxy replaced the roof on a work shed in my backyard, and even installed a ventilation for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lewis W.
04/2017
5.0
roofing
+ -1 more
A+ across the board! Excellent quality of work and great customer service! I would not use or recommend anyone else!!!!!!!
Description of Work: I used Proxy to put a new roof on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kellie M.
04/2017
5.0
roofing
+ -1 more
Proxy roofing is an amazing company! Honest and reliable! The owner of the company was at the job site and answered all and any questions I had! My 3 neighbors are also using them!!!
Description of Work: New roof on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan C.
04/2017
5.0
roofing
+ -1 more
Great.... Kenny and crew are now my go to guys.
Description of Work: Needed 7 new roofs on my rental properties
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Darryl H.
04/2017
5.0
roofing
+ -1 more
It was amazing services friendly and efficient!
Description of Work: Roof replacement and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Sean K.
04/2017
5.0
roofing
+ -1 more
Looks awesome, very happy
Description of Work: I needed a new roof on my house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
Proxy Roofing and Construction LLC is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Proxy Roofing and Construction LLC accepts the following forms of payment: Check
Yes, Proxy Roofing and Construction LLC offers free project estimates.
No, Proxy Roofing and Construction LLC does not offer eco-friendly accreditations.
No, Proxy Roofing and Construction LLC does not offer a senior discount.
No, Proxy Roofing and Construction LLC does not offer emergency services.
Yes, Proxy Roofing and Construction LLC offers warranties.
Proxy Roofing and Construction LLC offers the following services: Roofing and General Construction