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Plumbing 911, LLC

4.9(
43
)
Concrete Sawing or Removal, Sink Installation, Garbage Disposal Installation,

About us

Plumbing 911 is a family owned and operated company that serves the residents and businesses of the Katy, West Houston area with the very best in plumbing repairs, installation and maintenance. We’ve become the number one choice for emergency service and we’ve built a reputation for being the one company you can call which will give you top quality work for an affordable price. Here are some great reasons to do business with Plumbing 911: •Plumbing 911 handles residential and commercial plumbing accounts in the Katy -West Houston area. Our plumbing technicians are the finest in the business and our years of experience are spotless and free from complaints. We’ve achieved that by making sure our customers are always satisfied at the conclusion of a job. •At Plumbing 911 our plumbers install water heaters, sinks, tubs, toilets and fixtures. If you want the job done right the first time give us a call and we’ll provide a free estimate. Once you have agreed to a price we will have a Licensed Plumber at your home or office building at a time that is most convenient for you. •Our policy is to keep our customers by charging a fair rate for quality work. Our record of repeat business is unparalleled in the plumbing industry. •At Plumbing 911, when you call for service your questions will be answered by knowledgeable professionals who will quickly diagnose your needs and dispatch the necessary plumbing technicians promptly. We offer twenty-four hour, emergency service in all communities that we cover. Plumbing 911 is the solution to your residential or commercial plumbing needs. With experienced dedicated professionals working for us we deliver on our promises. You’ll get a quality effort, a fair price and award winning customer service. All of our people are committed to your satisfaction. We want to be of service to you today and many more times in the future so you know we’ll give you our best effort. Call us today at 281.574-8911. Licensed by the Texas State Board of Plumbing Examiners; Master Plumbers License # 39285 Mention "Angie's List" and get 10% off your final invoice ($50 maximum)

Business highlights

Emergency services offered
30 years of experience

Services we offer

Commercial Services, Jetting / Camera Inspections, Navien Tankless Water Heaters, Re-Pipe / Excavations, Sewer & Drain Cleaning, Viega / PEX, Water Heaters, Water Softening / Conditioning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.943 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
0%
1
0%
Write a review
Showing 1-25 of 43 reviews
Elois T.
Oct 2016
5.0
Yes, I recommend this pro
unknown
Yvonne S.
Nov 2015
1.0
I made the appointment but they never showed up.
Melissa W.
Sep 2015
5.0
Yes, I recommend this pro
.
D W.
Feb 2015
3.0
.
SANDY A.
Feb 2015
5.0
Yes, I recommend this pro
$900
unknown
Michael M.
Jan 2015
5.0
Yes, I recommend this pro
$289
He was very knowledgeable and very professional.  We will call him again if we have any other plumbing problem.  We had a disposable under the sink replaced and he was very knowledgeable in what he was doing.  He also told us how the 15.11 he put in new homes and how they don’t last very long.  So we got a really good one from him and we haven’t had a problem since, and this is almost 2 years later.
Scott L.
Dec 2014
5.0
Yes, I recommend this pro
$1,500
unknown
Douglas S.
Nov 2014
1.0
Attempted to contact through Angies List. After a couple days with no reply I called one of the numbers listed and got voicemail. Left a message with a description of the work to be done and a contact number. A week later no call back. Glad this was not an emergency! Amazingly this would have been a job that would have totaled several thousand dollars. Guess I'm in the wrong business if they can afford to ignore this type of work.
Michael G.
Nov 2014
5.0
Yes, I recommend this pro
$165
Came to the house within an hour of calling mid-day on a Monday when other companies had told me couldn't come the same day.  Quickly determined the problem and moved the attic insulation that had caused the two pilot lights to go out for lack of air.
William B.
Sep 2014
5.0
Yes, I recommend this pro
$885
Our old water heater quit one evening.  The next morning about 8 a.m. I called Plumbing911 and they (Dan) came within an hour (while enroute to another job)  to look at my  job and give a price for replacement.  I accepted his bid and he returned later that same morning and had my new water heater installed before Noon.  I had some prior knowledge  of what a reasonable price should be and Dan quoted a price that was very much in line with my expectations.  He also took the time to explain differences in the various brands and to emphasize the parts and labor warranty on my new heater.  He was very professional throughout the process.
Denise M.
Aug 2014
5.0
Yes, I recommend this pro
$300
Jonathan showed up on time.  I was given an estimate and the problems were explained to me.  The plumber left to get the parts and came right back.  Repaired both leaks, showed me the results and explained what had to be done to repair the sinks.  He thanked me for my time and for using them.  I would definitely call them again.
DON N.
Jul 2014
5.0
Yes, I recommend this pro
unknown
Teresa H.
Jul 2014
5.0
Yes, I recommend this pro
$300
We would hire Dan for future work! Dan was responsive, personable and professional when he came out to look at our job and give us a quote for the work. He was thorough and helpful with additional suggestions we hadn't thought about. We didn't hire Dan because of scheduling but we will hire him in the future for plumbing needs. Had he been able to work us into his busy schedule he would have had the job. Unfortunately we needed the job done immediately and couldn't wait for him. He was a tab bit higher in price but he knows his stuff and would be worth the cost!
Rebecca W.
Jun 2014
5.0
Yes, I recommend this pro
$400
unknown
Arthur B.
Apr 2014
5.0
Yes, I recommend this pro
$1,400
Dan and company arrived on time and promptly went to work digging the new water line route cutting out a tremendous number of tree roots (ranging from small to about 8" in diameter) along the path.  The job took about 6 hours during which they took only one short break to rehydrate and rest.
Two additional pluses in my opinion -- Plumbing 911 provided a 5 year warranty on their work and they used PEX type pipe instead of PVC (PEX is better as it has much better flexibility and is basically impervious to breakage/failure due to water freezing inside the pipe).
Plumbing 911 also did a very good job cleaning up after the work was complete, including hauling off all trash resulting from the job so that I did not have to deal with it.  Dan and company are also very personable and easy to work with.
I am a very satisfied customer and will be using Plumbing 911 for plumbing jobs going forward and will also be referring them to family/friends.
By the way, this is my second attempt for this review.  The first time I clicked a link in an email sent from Angie's List to do the review and it brought up the review web page but did not prompt for login credentials and that completed review has not appeared as of this time.
Luis M.
Apr 2014
1.0
$165
I scheduled an appointment to replace my sink faucet a week ahead.  The provider agreed to come around 8:30am on Friday April 4 th .  He never showed up.  I called him several times and left a voice mail.  I still have not received any response.  I went ahead and did the job with other company.
Brad B.
Apr 2014
5.0
Yes, I recommend this pro
$155
Dan came (slightly earlier than estimated) and provided an estimate ( substantially less than another company yesterday).
He replaced old equipment with faucet we provided.  He did a great job.  He went out of his way to make sure it was completed to my liking.
Karen R.
Apr 2014
5.0
Yes, I recommend this pro
I was very pleased with his service, he did a great job, came out the same day, took care of the issue immediately and we will be using him in the future.
Adam M.
Mar 2014
5.0
Yes, I recommend this pro
$149
It went very well, as we've experienced on numerous occasions with Dan.  Dan showed up ahead of schedule.  I explained what I had done to try and solve the issue with the clog, and then Dan and his helper got to work.  It didn't take long for them to find the trouble and help us rectify the issue.  Drain works fine now, and he gave us some great tips on how to keep things open and clear for the foreseeable future.
We've worked with Dan on several projects before, and that is why we call him when we have an issue.  He's fair on pricing.  He is a straight shooter.  You never feel like he's trying to sell you something you don't need.  And, he's just a great guy to work with.  He works clean and efficiently.
I highly recommend him.

Robin H.
Mar 2014
5.0
Yes, I recommend this pro
$215
Dan was great to come out first thing on a Saturday so we could get our water turned back on.  He fixed the issue, consulted with us on the problem and recommended actions to prevent future problems.  This is the second time we have used Plumbing 911 and recommend him.
Constance F.
Mar 2014
5.0
Yes, I recommend this pro
$170
.
Stewart L.
Feb 2014
5.0
Yes, I recommend this pro
$300
Dan was able to get out to see me the same day I called, called me 45 minutes before arriving to let me know he was on the way, quickly identified the problem, had the needed part with him and was able to fix the issue in less than 30 minutes.  He and his assistant were friendly and professional.  We will definitely use Plumbing 911 again and would recommend the company wholeheartedly.
Valerie B.
Jan 2014
5.0
Yes, I recommend this pro
$200
Awesome, we've used Plumbing 911 before for inspections, quotes, and his prices, knowledge and explanations are always awesome! We plan on using them for any and all plumbing related repairs and have recommended him to family and friends.
E G C.
Jan 2014
5.0
Yes, I recommend this pro
$2,400
.
D W.
Jan 2014
5.0
Yes, I recommend this pro
$100
unknown
Showing 1-25 of 43

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Plumbing 911, LLC is currently rated 4.9 overall out of 5.
Plumbing 911, LLC accepts the following forms of payment: CreditCard
Yes, Plumbing 911, LLC offers free project estimates.
No, Plumbing 911, LLC does not offer eco-friendly accreditations.
No, Plumbing 911, LLC does not offer a senior discount.
Yes, Plumbing 911, LLC offers emergency services.
No, Plumbing 911, LLC does not offer warranties.

Contact Information

565 S Mason Rd, Suite 520, Katy, TX 77450

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