General Remodeling, Sunrooms and Patio Enclosures, Kitchen and Bath Remodeling
About us
We specialize in designing and remodeling kitchens, bathrooms, basements, room extensions and enclosed porches in Katy and the surrounding communities. We pride ourselves in providing our services with a great deal of respect and minimal disruption to the home in order to accommodate the needs and schedules of our clients. We are detail oriented as seen in our service and the finished work.
They've been giving different estimates to different people. This has gone terrible. Basically what they did was go in my mail and took the check that was made out to me. I have now had to file a complaint with the US postal inspector. This is a federal offense. They got paint all over my dog and all over my love seat. When I confronted them about it they said my love seat was already in bad condition. What they did next was send an estimate to my mortgage company for the exact amount for what the insurance company did. He took the check and saw the check and used that amount to give his quote. He didn't get permits for the work with the sheet rock before doing the work. He had me sign a form and was going to fax it out with the exact amount that the insurance company paid. He is saying that I would have to spend all of that money that was given to me by my insurance company so instead of the 58 thousand he will upgrade it up to 137 thousand dollars. I didn't want those upgrades. The only upgrades that I wanted were for granite countertops. He kept trying to upsell me for different things around the home like toilet bowls. My mortgage company has now put a hold on the funds due to the situation with this company so now I am left in a hotel for the time being until this gets resolved.
Description of Work: They did a part of a mediation for a flood. They did not take out the mildew on the floors. They were supposed to take a dressing room out and they left that on the front yard. They did sheet rock and only part of the walls have been painted. The estimate they gave me and the state were for a whole home remodel from a Flood that happened in my home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$58,575
Response from Lane Remodeling & Construction
We meet with [Member Name Removed] and agreed on a price on Demo and Full build back after her house flooded in 2016. We started the work and the first check arrived while we were working on the build back. She was not living there so we took the check to her at the motel where she was staying so that she could sign. The check was made payable to us and to her. She signed and we deposited the check and kept working. Then when the second check came we did the same thing. We took the check to her motel for her to sign. The check was made out to her and to us. Both have to sign. She wanted us to sign and give her the check so she could cash. So she took the check and fired us right then. She said we were stealing her check. Remember the check was made to us and her. We did not steal her check we did the same with the second check as we did with the first. We contacted her insurance company and they did a full investigation and despite Mrs. Pines claims/false statements we were paid in full. The dogs were left there while she was at the motel they ran around all day around the house. The dogs got paint on them from rolling in our paint that was outside not from us putting paint on them. The loveseat was in awful shape it had been in a flood and the dogs had been sleeping on it. We do not control her dogs or where they sleep. We did several other houses in her neighborhood and did not have any issues.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
General Remodeling,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling
FAQ
Lane Remodeling & Construction is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Lane Remodeling & Construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Lane Remodeling & Construction offers free project estimates.
No, Lane Remodeling & Construction does not offer eco-friendly accreditations.
No, Lane Remodeling & Construction does not offer a senior discount.
No, Lane Remodeling & Construction does not offer emergency services.
No, Lane Remodeling & Construction does not offer warranties.
Lane Remodeling & Construction offers the following services: Kitchen & Bath Remodeling, Room Additions, Pergola & Patio Cover Installation, Drywall & Sheetrock Services, Painting, & Water Damage Restoration.