Houston's Best Pet Sitters

"Hi [Member Name Removed], Thank you for the all-A report card! I'm so happy you were pleased with the service. Fidel does a great job and I'll pass along your rating. We look forward to serving you again soon! All our best, Melanie"

"Hi [Member Name Removed], Thank you for the great review! It's been such a pleasure to care for y'all, and we appreciate your taking the time to review us. I'm always happy when we're able to give our clients (four-legged, as well as two-legged!) peace of mind. It means so much to have pets and their people who are with us for years. It makes me really happy when you're happy! Thanks for being a great client! Best regards, Melanie"

"Hey [Member Name Removed], Thank you so much for the straight A grade! Since you're a repeat client, it means even more. I appreciate your taking the time to review us, and I appreciate even more your continued trust in us to care for your beloved pets. Thanks again! Melanie"

"Hi {Member's name}, Thank you so much for the review. I'm so happy to know everything was excellent for you and your pets! We look forward to hearing from you again soon. Best regards, Melanie"

"Hi [Removed Member Name], Thanks for giving us high marks in everything. We appreciate it very much! Best regards, Melanie"

"Hi there, [Member name removed]! Thank you so much for the review. The kind of communication you described is an integral part of what we do. It lowers the stress level of pet parents immensely when they're getting pictures and updates from home. Especially first-time users of a pet sitting service. I'm so happy you were pleased and I appreciate your sharing that with other pet-owning members of Angie's List! Best regards, Melanie"

"Hey (removed member name), Thank you so much! I think you hit it on the head when you talk about our sitters being wonderful. I couldn't be prouder of them and it makes me feel so good when we're able to match great clients with great sitters. Everybody wins, especially the pets. When you called, I could tell you were stressed about the short notice your work had given you on this trip and it was truly my pleasure to make it less stressful. Thanks again for the review! Best regards, Melanie"

"Hi (removed member name), Thank you so much for allowing us to take care of your beloved Pippin. Apparently he and Donna fell for each other, as she can't wait to see him again, either! We've already checked her overnight schedule for the dates you need at Thanksgiving, and she's ready for the sleepover. Thank you for the great review. We appreciate you! Melanie"

"Hi (removed member name)! Thank you for taking time out to write a review. I'm especially pleased to hear that things went so smoothly, considering that you came on board during the busiest part of the busiest month we've ever had! Dorota has been a treasure, and I wish we had about a dozen more like her. Again, thank you and I look forward to having you as part of our pet sitting "family" for years to come. Best regards, Melanie"

"Hey [member name removed], I so appreciate the great review! I think one of the secrets of our success is something you mentioned; when the same sitter does the visits, a relationship grows between pets, pet parents, and sitters. For peace of mind, that consistency is so important. It's something we encourage and is part of who we are. After filling in for your sitter a couple of times, I can say that falling for your sweet kitties and forming that bond would be so easy! Thank you for your continued trust in us. We appreciate it. Here's to many more years together!"

"Hi [Removed member's name]! We're so glad you didn't have a long hospital stay! I'm happy we were able to step in and help out. I think Alice is the greatest! Hearing that she took the time and initiative to find what the kitties needed, to give you peace of mind at a time when you really needed it, is just like her. She's a treasure and I feel so lucky to be working with her. She makes my job so much easier. As do clients like you. We appreciate you. Here's to many more years together! Thank you so much for the kind words. Melanie"

"Hi [Member name removed], Thank you so much for the review. You and your sweet kitty have been part of our "family" for quite some time now and this is a perfect opportunity for me to say thank you to you for letting us care for him. He's quite a guy and I always look forward to those time when I sub and get to see him. It's a privilege to take care of you, [Pet name removed], and your home when you travel, and we never take that for granted. On behalf of Susan, your wonderful and dedicated sitter, I say thank you again! Melanie"

"Hi [member name removed], Thank you for the great review! I really enjoyed the visits. If I could review clients and their pets, I'd give you and your pups all A's, as well! Looking forward to next time! Best regards, Melanie"

"Hi [removed member name], Thanks so much for the straight A report card. We've known each other for a few years now so you're definitely qualified to comment on the quality of work we do. I'm looking forward to years to come. Thanks again! Best regards, Melanie"

"Hi [member name removed]! Thank you for sharing your experiences. And, by the way, thank you for letting me fill in for your sitter when she was away. Your pups are so sweet! You bring up a good point about having your pets at home when you travel. Especially the ones who are getting along in years or aren't in the best of health. Home is just more relaxing for pets, period. Thank you for allowing us to partner with you in caring for Duke and Coco Chanel! Best regards, Melanie"

"Hi [member name removed], Thank you for the kind words and all the "A"s! I'm glad to hear that your little ones were well and happy when you returned, and that you were pleased. I'm sorry that the communication wasn't what it should have been. For sure, let me know sooner next time if everything isn't PERFECT. Had I known, I would have been checking to see where the disconnect was and doing whatever was necessary to bring it up to our usual standards. Sometimes it's just a matter of a misunderstanding at the meet & greet. Believe it or not, we have had clients who told us they didn't want to hear anything from home unless there was a dire emergency! Of course, those are the exceptions, and we want to be in touch as often as you'd like. Thanks again, We look forward to hearing from you again soon. Best regards, Melanie"

"Thanks for the "A", [member name removed]! We appreciate it. Coming from a regular user of our services, it means even more! Best regards to you and the pups! Melanie"

"Hi [member name removed]! Thank you for the review. We so appreciate our clients taking time to let others know about us. I couldn't agree with you more about Alice. I've never worked with anyone who works harder and cares more, and trustworthy seems to be her motto. She's a true treasure! Thank you again for the review. We appreciate you, as well. I'm so glad you chose Houston's Best Pet Sitters!"

"Hi (member name removed), Thank you for the A's! I knew you'd really love Alice and her work. She has never disappointed me or a client and I'm glad to hear her record is still perfect. Great to have you back! Best regards, Melanie"

"Hi [member name removed], Thank you for the good grades! I'll pass the compliment along to Jenny. I enjoyed filling in in for her recently. Your pups are the sweetest! Thanks again! Melanie"

"Hi [member name removed], Thank you so much for the great review! It's good to hear that your neighborhood is talking about us. We love word-of-mouth. Alex has been such a treasure, so it's not surprising, but good to hear nevertheless. If you haven't already, check out the picture on our Facebook page of her celebrating with her dog, Buddy, on the second anniversary of her adopting him. By the way, your original notes on Nala and Charlie gave me a good chuckle. Thank you for sharing them. We're so happy you chose us! Thanks again, Melanie"

"[removed member name] Caring, responsible, professional. That pretty much describes Alex in a nutshell. She's been a joy to work with, both for me and for our clients, and I'm so happy to know you feel the same. Thank you for taking the time to review us! I'm passing your compliments along to Alex. We appreciate your choosing Houston's Best Pet Sitters to look after your two little ones, and are looking forward to caring for them every time you travel. Best regards, Melanie"

"Hi [member name removed], Thank you for the compliments! You're so right about Suzanne. She is not only a super-professional pet sitter, she's had a lot of experience with fostering and volunteering. So she really understands and cares about those pets and the people who give so much of their time and resources to foster them. And Buddy is so cute and sweet he's just a joy to be around. The pictures and updates are a huge lift to pet owners when they're away. It's not only reassuring to them, we hear over and over how much it brightens their days. I'm happy to know you were pleased and thought things went well. We look forward to a long and happy relationship with you and Buddy (and whichever foster happens to be hanging with you at the time!). Thanks again! Melanie"