Big Chucks Sprinkler Systems
About us
Houston, Texas based Big Chuck’s Sprinkler Systems is owned and operated by Charles Massey, a licensed fourteen year veteran in the residential and commercial irrigation business. Charles is a native, having grown up in Katy and Houston, TX so he knows the territory BCSS serves, its soil, weather, drainage and insect problems. Landscapes large and small, high and low, sunny and shady, residential and commercial have benefited from Big Chuck’s custom design expertise and refusal to take a one-size-fits-all approach to planning and installing sprinkler, drainage and mosquito control systems. Big Chuck’s seasoned teams of irrigation technicians are among the firm’s greatest assets. They have been with BCSS from the start, recieving their training in installation and customer service from Charles Massey himself. BCSS does not run an “amoeba” operation, where inexperienced laborers come and go with busy and slower seasons. Don’t take our word for any of this, though. Ask any of the BCSS satisfied customers – over a thousand of them since 1996 – about their experience with Big Chuck’s Sprinkler Systems. Additional DBA - CIS Sprinkler Systems.
Business highlights
Services we offer
Lawn irrigation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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The installation seemed to go well, but they forgot to secure the system to the brick wall so it is loose and wobbles. They also punctured the drain line for the water softener that runs along the driveway so it leaks and erodes the soil along the driveway and sidewalk. I have contacted Chuck Massey several times, and he sent his crew to fix the leak and when I informed him the leak was still not fixed, he promises to return the following day to fix the leak and secure the system to the brick wall. Have contacted many more times since then with no response.....apparently service after the sale doesn't exist. I figured the alleged two year warranty is probably worthless as well, with his non- response to the issues I've mentioned.....I'd steer clear.......
Licensing
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