Reyes Cleaning Services

The first two cleanings were FANTASTIC.The first time I ordered a deep cleaning and three people showed up and knocked it out in 2 hours. I was astonished. They did an immaculate job. Same with the second cleaning. Subsequent cleanings have rapidly gone down hill since then with them sending the D crew today who took 2 hours longer to do the exact same job. There was also drama from James the scheduler trying to pump me for money. The sent me a text saying they were offering holiday scheduling discounts then jacked the rate up so the net effect was that I was paying $50 more for the same service after the discount. They maintain that I was asking for a deep clean when that's what I've been getting all along. When I called them on that, they booked anyway at the same price then sent the extra slow crew so they could charge me for the extra 2 hours it took to do the same cleaning I've always gotten. Good cleaning services are hard to find. If you want one, keep looking, don't use these guys past the first visit or two. And for the record, I'd gladly pay more for consistent quality. Hey business owner: Just discovered you aren't charging enough to cover your costs? Overbooked due to holiday demand? Want to put a holiday bonus in your employee's hands before Christmas? No problem, just shoot straight with me and let me decide if I want to pay. I'll probably pay it because I'm addicted to great service and hate change, I just don't like being jacked around at the last minute and I'm really ticked at the poor quality of today's cleaning.

We recently moved and between working and other responsibilities were attempting to do our own cleaning. We got to the point that we felt felt we wanted to give the house a deep thorough cleaning. A friend recommended Reyes Cleaning Services. He uses them and said they had always done a great job for him. I called and spoke with James who was friendly and very attentive to exactly what I wanted. James came out to the house, assessed our needs and quoted a fair price. The crew and along with Faleiro came out did everything we asked and more. They exceeded my expectations and were friendly and attentive to detail. I will definitely use them again and have already recommended them to friends.