"Thank you for taking the time to write this review. We are truly sorry if you feel as though we overstayed our welcome in your home. The remodeling process has many small details and variables, so it can be difficult to provide a specific time frame for each visit. Throughout your appointment, we conduct a proper inspection of your home so we know how to best meet your needs, and we make sure to take the time to present all of your options. Throughout our over 30 years in business, we found that giving a thorough explanation of everything involved in your project creates a smoother installation process and helps avoid surprises later down the link. We believe that the best decisions are made when you have all of the information. When it comes to pricing our goal has never been to offer the cheapest products in the market. Instead, we aim to provide long-lasting value to all of our customer’s homes, not only with a high-quality product but with a lifetime transferable labor warranty that will help support your products. If you have any further questions or concerns please feel free to contact our Customer Support team at (888) 736-6335 option 1 at the prompt."

"Thank you for taking the time to write this review. We sincerely apologize for the undue frustration you’ve experienced throughout your project, as this level of service is well beneath our expectations. Please note, that when you partner with Power on a project, you’re choosing a company that will stand by its products and services well after the original installation to ensure your satisfaction with the completed work. After looking into the details of your project, we can see that a service appointment was scheduled to resolve your outstanding concerns. It looks as though we were able to find the issues you reviewed and we discussed doing a full inspection. We will contact you with the next steps and hope this leaves you feeling content in knowing that we will do all that we can to make sure you are satisfied with your home improvement project. If you have any questions or would like to discuss this further, please give our Service team a call at (888) 736-6335, option 2 at the prompt."

"Thank you for taking the time to write this review. We are sorry to hear about the issues that went into your recent remodeling with us, as the experience you described is well below our standards. We take our customer's concerns regarding the quality of our work extremely seriously. Not only does it mean we fell short of our service promise, but we also understand how frustrating it can be when you aren't happy with your home improvement project. After looking into the details of your project, we can see that we currently have a service appointment scheduled and we are confident that this visit will resolve your outstanding concerns. If you have any more questions or concerns please reach out to our Customer Care department at 888-736-6335, option 4."