Brick Restoration, Inc.

I interviewed 6 masons or companies. Some offered warranty - some did not. Some had proof of insurance - some did not. Some required full payment upfront -some did not. Some wrote quote on a napkin - some did not. Some took Credit Card - some did not. BRI did everything you should expect - Warranty, Proof of Insurance, a real, electronic based quote, credit card, and their price was mid-point. As far as work: First, they came on time. Second, they were thorough, detailed, and cleaned-up (albeit they never made a mess). Lastly and most important: They did it right. It was a very stress-free home maintenance project. I Highly Recommend them. - DebK

They repaired the mortar on the stone on my house. It looks great. You can't tell where the repair was completed.

Replaced a section of sidewalk with brick border- great job!

Our experience with Brick Restoration, Inc was first rate. I was really worried about the situation with the crack in the bricks because it was very noticeable and in a prominent spot on the front the house. I was amazed that I could not tell where the crack had been when the job was finished. I would definitely recommend this company to anyone with brick issues.

I had a small project and Brick Restoration was prompt, efficient, and I was pleased with their work.

BRI showed up on time and completed work with a lot of attention to detail. I was pleased and impressed with the results. I plan to hire them again.

The work that BRI did on my home more than exceeded my expectations. They matched the brick and mortar so well that you could not see where the damage was. They arrived on time and finished the job in only a few hours. I am very pleased with the job that they did and I will refer them to my family and neighbors.

On time, quality work and clean up was good.

Review.

I highly recommend this company. Extraordinary quality. I came back after they were done and couldn’t even see what had been repaired, it was so perfect. Very good price too and they did the work within the estimated time and cleaned everything when done. I would give them 10 stars.

The company did a great job and the repairs look great!

EXCELLENT Communications, arrived on time, cleaned up after work, awesome job!

I have used BRI several times and have always been satisfied. They do excellent work at a reasonable price. I would recommend them for any masonry work.

Plenty of pattern options and efficient workers. They left with everything very clean and the balconies looking great.

Communication with the team was excellent. Bricklayers were expert craftsmen.

they did a good job but it was just a mailbox repair and the charge was expensive I thought.

Awesome!! Everyone was professional and respectful. They fixed some large and long mortar cracks on my house. They matched the mortar perfectly. The whole process was so effortless for me. They arrived when they said they would and they did quality work. Zero hassles or stress. I would 100% hire them again.

They were able to fit us into their schedule sooner than expected, the crew arrived promptly at the scheduled time and got right to work. We positively cannot tell where the brick work on our house was repaired. Great job.

Finally, for the 2nd time, after 16 years, which is a doggone shame, I found contractors who actually did what they said they were going to do, which is a miracle because many homeowners have been Tortured like I have and they know that dealing with certain types of contractors can be an absolute nightmare! In 2003 I hired contractors to remove the hedges and concrete walkway from the entrance of my home and replace it with a pea gravel entrance. That year was the first time I had a good experience with contractors who actually showed up when they said they would, did a great job, did not try to milk me and did not cause me a lot of stress and mental anguish. Since then I have Never had a good experience with contractors, only the usual nightmares we hear about. Fortunately, in January 2019 when I hired Brick Restoration, I finally had another good experience with contractors who actually showed up when they said they would, did an Awesome job, did not try to milk me and did not cause me a lot of stress and mental anguish. The workers who did such as Awesome job were Felipe and Christian, they showed up in the mornings between 9:00 am and 9:30 am, they worked very hard until they took lunch between 1:00 pm and 1:30 pm. They returned from lunch timely which was shocking since I am not used to that from contractors, then they worked very hard until around 5:45 pm. They did this schedule consistently, which was amazing to me because since 2003 I have always had to be stressed out with contractors as I played the Hope and Wait game where I am always Hoping the contractors will even call or show up then I have to Wait to see what time they even show up since they rarely show up when they say they will. Homeowners know the Hope and Wait game is an absolute nightmare and it is extremely stressful, especially when you take off of work and the contractors never call or show up. In addition to actually showing up and working consistently, what Felipe and Christian did that was really Awesome is they had to do my project a different way than they usually do. I had brick removed to add flagstone to the exterior of my home, these guys are used to making the mortar that goes between each stone wide, they call this Joints. I wanted my Joints to be thinner, which of course requires more work but they made it happen for me and I am so appreciative! I also wanted some of the stones that were gray to be changed to a peach color so Max who works for the company and specializes in staining stones came out to stain those gray stones for me and he did a great job! He had to take the time to mix different colors multiple times until he achieved the peach color I wanted and he made it happen. Two other workers from the company repaired the edge of my cracked driveway from the left end to the right end and they did a really good job. Also, David who was my initial contact who met with me to assess the job & cost, I believe he is the secondary supervisor; he also did a great job. He has a great attitude and he was very polite and professional. He made sure he contacted me and sent me pictures to make sure I approved of the materials before they were purchased and he picked up the materials timely so the project could get started on time. Whenever I called him he either answered the phone or called me back in a timely manner unlike many contractors and supervisors who may not answer their phone or call you back for hours or days. In closing, I just want to give a big Thank You to the guys at Brick Restoration for making this experience A Great One instead of a Nightmare like the many nightmares I have had to endure during many home projects.

Excellent coordination effort and quality of performance. As we worked through each phase of the project, they were quick to correct any area we thought should have been better. Overall great company for coping and tile with better price than others.

Great job !!

Crew was great.

They installed a paving stone walkway and worked hard to make sure the area for the installation was graded and level and the project did not impact the draining of the area. The project was slowed down because of several days of rain, but they came back promptly after things dried up and resumed their work.

Excellent work job covered all areas of the job. Communication was a small problem but the work was excellent.