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Alan's Gates Inc
Barbed Wire Fence - Install, Barbed Wire Fence - Repair, Chain Link Fence Installation,
About us
Alan's Gates is your number one source for professional service. Specializing in service repair on most major brands of residential and commercial automatic access controlled gates. Family owned and operated since 2005, with over 25 years of industry experience. We are located in Irving, Texas serving the Dallas area.
Business highlights
20 years of experience
Services we offer
Driveway gates - repair on most major brand of gate operators, automatic access control, card readers, keypads, operators, sensors., wrought iron
Reviews
4.967 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 0% | ||
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| 0% | ||
| 1% |
Showing 1-25 of 67 reviews
Patrick C.
Mar 2016
These guys are as honest as they come. I didn't have the key for the lock so they cut the lock off to access the panel. They called ahead and showed up on time. They didn't overcharge me and were great to deal with. I highly recommend them.
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Stephanie H.
Dec 2015
Alan an Susie were very punctual and professional in getting back to us. They were quick to give us an initial estimate for work done and a realistic timeline. They were $300 cheaper than our first estimate we got, so that was good. While work took a couple of weeks to finish, they were very up front that they had a lot of catching up to do from the rain. I didn't mind waiting an extra week or two since they were forthright about it from the start. After sending in our first check for half of the work they informed me that the fabricators had started on the gate the next week, and then a week later they called to do the install. The two workers that showed up were right on time and very kind and professional. They got right to it and finished within 3 hours (teardown, installation, re-attachment of motor). They seem to have been very thorough about making sure the gate was in the right place and the post was level so we wouldn't run into draggin issues. Alan then came out to inspect the work about halfway thru and help with the installation of the motor. He showed me how to program remotes to it and collected payment himself. Overall it was a great experience.
Response from Alan's Gates Inc
"Thank you very much. We are glad to be of service."
John Q.
Oct 2015
I called Alan's Gates and quickly he came out to look at the problem. He made good suggestions and now we have a wonderfully working gate. He was great to talk with because he could explain things so well. Many times workers just dismiss the wife and want to talk to the husband. I felt I had his full attention with my questions as well. I wish all business transactions went this smoothly.
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
John L.
Aug 2015
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Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Douglas F.
Jun 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Cynthia G.
May 2015
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Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Lynn B.
May 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Debbie N.
May 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Paula P.
Apr 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Connie K.
Apr 2015
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Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Dee R.
Mar 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Antoine H.
Mar 2015
They were great and fantastic. I've used them before and they really explain everything. The price was reasonable. They were responsive and professional. There have been a couple of times where the gate were giving issues, they showed up and I wasn't home but they were able to service it. I will use them again.
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Danielle M.
Feb 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Alice S.
Jan 2015
unknown
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Russ O.
Jan 2015
This was the seconed estimate I received to repair my electric gate and it was $300 less Then once Travis started the repair he realized it was a different issue that was causing our problem and he did the entire repair for $100. We were very pleased with the company ... they fit us in during the holidays and came right when they said they would. Bravo!
Response from Alan's Gates Inc
"Thank you for the review. We appreciate your business."
Trent M.
Dec 2014
unknown
Response from Alan's Gates Inc
"Thank you for the review. Give us a call if you have any future needs."
Adam R.
Dec 2014
unknown
Response from Alan's Gates Inc
"Thank you, give us a call with any future needs."
Neeru V.
Oct 2014
Alan is very knowledgeable. I was very glad that they came out and worked for me a bid because another company I contacted never followed through with the bid. He did a great job and the gate works very well.
Response from Alan's Gates Inc
"We are happy you are pleased with the gate :)"
Nila S.
Aug 2014
We had a really stubborn electric fence gate that we had called several people about with no good solutions. Alan's came out and figured out the problem in 5 minutes and so far the gate has been working better than ever. Would highly recommend.
Response from Alan's Gates Inc
"Thank you, we are happy to help"
Elaine S.
Jul 2014
We had contacted Alan's Gate due to Angie's List recommendation. In the initial contact, we had expressed that the outside wires had been cut from gardening in the yard and needed a new line. Travis came out and gave an estimate of $200. He didn't have the proper supplies to complete job and came back the next day. After the job was completed, he charges us $275. I didn't dispute the charge, even though he left his trash and cigarette butts throughout my yard.
The next day, my remote in my car was not functioning properly. I had to get up really close to the gate, whereas before Travis fixed it, my remote was working great. Our gate would work sometimes through the connection from the house. After a couple of weeks, I called to get Travis back out thinking that this was at least a 30 day warranty. I immediately got push back and was told that I had an old unit and that I needed to get a new unit. I explained that our remotes from cars and handheld were working great until Travis repaired it. Again, I was surprised at the resistant. Travis came back out, did a few adjustments and said if this doesn't work, then we really needed a new unit. Again, the gate was not working properly.
So we took it upon ourselves to fix it. We sealed the wire where Travis had connected outside since he had left it exposed and also found that the antenna on the gate had been bent (that is why the remotes weren't working right). The gate is working fine now.
Needless to say, I will NEVER use Alan's Gates and will tell everybody I know what had happened.
The next day, my remote in my car was not functioning properly. I had to get up really close to the gate, whereas before Travis fixed it, my remote was working great. Our gate would work sometimes through the connection from the house. After a couple of weeks, I called to get Travis back out thinking that this was at least a 30 day warranty. I immediately got push back and was told that I had an old unit and that I needed to get a new unit. I explained that our remotes from cars and handheld were working great until Travis repaired it. Again, I was surprised at the resistant. Travis came back out, did a few adjustments and said if this doesn't work, then we really needed a new unit. Again, the gate was not working properly.
So we took it upon ourselves to fix it. We sealed the wire where Travis had connected outside since he had left it exposed and also found that the antenna on the gate had been bent (that is why the remotes weren't working right). The gate is working fine now.
Needless to say, I will NEVER use Alan's Gates and will tell everybody I know what had happened.
Response from Alan's Gates Inc
"The customer did not let us know they had issues, so we were never given a chance to address them. We did give an estimate to replace the strike line to the call box properly (this was not live electrical wire), run in conduit and buried, but it was more expensive, so we were asked to relocate and repair what was there. The customer was informed by not burying the wires properly they would likely have future issues. We got the call box working again except for talk feature and if they wanted that feature they would need a new call box. There were 2 hours of labor at 95.00 per hour plus 85.00 in parts. I always let my new customers know our hourly charges and that parts are additional before we come out (parts will vary). We never worked on the gate operator itself. The customer called back 3 weeks later and we did go back the following day for free and repaired a splice in the wire, reprogrammed the remotes and one of the cars, the other car was not home. As far as the trash etc., it could have fallen out of Travis’ truck; he says he did not intentionally leave a mess. He does apologize, as do we. We do strive to satisfy our customers."
James S.
Jul 2014
Super professional from the first call to the finished job, They are the best ever.
Response from Alan's Gates Inc
"Thank you so much for the kind words. We were happy to be of service."
Sheri S.
Jun 2014
unknown
Response from Alan's Gates Inc
"Thank you very much."
Theresa M.
Mar 2014
Fantastic! I scheduled the appointment a few days ahead of time for Alan to come out and reverse our driveway gate from one that swings in to one that swings out. We also had him program 3 new remotes and program the homelink in our car. This is the second time I have used them to service our gate and have been very pleased on both occasions. I would definitely recommend them to friends and family.
Response from Alan's Gates Inc
"Thank you, we appreciate your service."
Traci W.
Mar 2014
Alan was GREAT and very professional!
Response from Alan's Gates Inc
"Thank you, we appreciate your business"
Walter A.
Feb 2014
Called on Monday and made an appointment for Tuesday morning. They showed up on time and talked with me about my issue.
In addition to my specific need they re-routed my wires to avoid future problems and re-set the open/close timer.
They were done in short order.
In addition to my specific need they re-routed my wires to avoid future problems and re-set the open/close timer.
They were done in short order.
Response from Alan's Gates Inc
"Thank you, we were glad to be of service"
Licensing
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FAQ
Alan's Gates Inc is currently rated 4.9 overall out of 5.
No, Alan's Gates Inc does not offer free project estimates.
No, Alan's Gates Inc does not offer eco-friendly accreditations.
No, Alan's Gates Inc does not offer a senior discount.
No, Alan's Gates Inc does not offer emergency services.
No, Alan's Gates Inc does not offer warranties.