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Air-Pro A/C & Heating

About us

We are a Family owned business with thousands of satisfied customers! We will be happy to add you to our list!

Business highlights

43 years of experience

Services we offer

Scooter Walsh, owner of Air Pro A/C & Heating has been in business since 1982 with over 30 year of experience. Air Pro services and installs new heating & cooling systems. Air Pro has been installing Puron / R410a systems since 1998. Air Pro has the experience and expertise to properly diagnose your hvac system and will have a solution that will keep your home extremely comfortable and efficient. Give us a call or visit our website, www.airpros.com

Accepted Payment Methods

  • CreditCard
Reviews
4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
5%
2
5%
1
0%
Showing 1-20 of 20 reviews
Donna F.
Oct 2022
5.0
Yes, I recommend this pro
I do not even know where to start! My two HVAC systems really struggled through this summer. They were BOTH ancient and, apparently, BOTH were leaking freon from the (rusty) evaporator coils. We really needed a zoned system, but when we built an addition on to our home, the contractor simply added a unit for the addition. The second floor was NEVER cool, and if it was, the downstairs was cold. Finally, toward the end of the heat wave, one of the units started failing. The best it could do at the hottest time of day, was a balmy 80. That was OK, but not for the long term. So the fabulous folks at AirPro (who my reliable friends at Long Electric and A/C recommended after they retired) came in and diagnosed the problem. After analyzing every aspect of the existing ducts and system (remember, we built on a major addition to the home) designed a single system with two zones and two thermostats by installing new ductwork with dampers and AMAZING Bryant/Carrier equipment. AMAZING because (1) IT IS SO QUIET. I don't mean just the compressor outside, although THAT is amazingly quiet. I mean the unit INSIDE. My previous system came on pulling so much power that it dimmed the lights and then blew so hard that I had to install diverters to keep the air from blowing me away. (I uninstalled them yesterday!) I cannot even TELL when this one is on! I have to look at the thermostat! (2) It keeps the temperature SO EVEN all over the house. It's just so different from the previous systems. I am speechless! (3) I can control the schedule and the temperature from my PHONE! So, if I am out of town and forgot to turn the temperature up or down to save energy, I can do it from wherever I am. The new system required a LOT of work up in the attic to connect the two sets of ductwork and the dampers. But they were SO fast and efficient it was just unbelievable. We thought it might take more than a day, but they started to work really early and got it all done in one day. They were VERY careful to keep my rugs and floors pristine and they cleaned up THOROUGHLY. AirPro is a great family-owned business with a great bunch of folks who design and install great systems! THANK YOU!
Response from Air-Pro A/C & Heating
"Hi [Member Name Removed]! Thank you so much for leaving us a 5 star review and all of the positive comments. I know this was a big job, thank you for trusting us to do it. It was a pleasure working with you explaining the new system and answering all of your great questions. I wish more customers would ask questions like yours to become more knowledgeable of our process to provide the best comfort experience ever. Thank you for recommending Air Pro, airpros.com!"

Debbie S.
Nov 2016
5.0
Yes, I recommend this pro
unknown

JACK D.
Feb 2016
5.0
Yes, I recommend this pro
$75
.

Lynette C.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Cindy W.
Aug 2015
5.0
Yes, I recommend this pro
$3,000
unknown

Donna M.
Jun 2015
5.0
$266


He was very prompt. Called to say he might be late, but wasn't late after all. Very polite and knowledgeable. Found a dead lizard in the ac unit that caused a part to short out. Definitely will call him again!

Debbie S.
Feb 2015
5.0
Yes, I recommend this pro
$21,000
unknown

Cindy M.
Jul 2014
5.0
Yes, I recommend this pro
$69
unknown

Cynthia F.
Jul 2013
5.0
Yes, I recommend this pro
We have used Air Pro for years, they installed the system in our house and they came to do a tune-up. They are prompt, honest and professional and they use the best quality products. The price is good.

Monish S.
May 2013
3.0
$300
Good company, buts expensive services

Punctual, knowledgable and reasonably responsive service
Response from Air-Pro A/C & Heating
"Our Records indicate we have NEVER Worked for You and I find this review Fraudulent and Untrue. Our office has spoken on the phone with you numerous times for hours answering questions about the hvac systems in the home you were about to purchase. We did however service the same address for the Previous Owner but They Paid for the Services which were $258 and the work required extensive work on the drains. The Previous customer was always pleased with our fast response time and services since 2002 about 10 years. Our goal is 100% customer satisfaction."

Dana B.
May 2012
2.0
$360
I found a Air-rPro business card in my mail box addressed to the previous owner, marked and quot;Tune-Up Special through May 18thand quot;. Then I found Air-Pro on Angie's List with a good rating. I call to set an appointment. My call was returned while I was driving on the freeway , so I said call me when you have an opening in the afternoon. Then one morning I found a text message on my phone timed 5am that he could come by that morning. I called back later that day to ask for at least 24 hour notice for an appointment at the end of the work day. I detected a tone of annoyance in the response. Then later an appointment was arranged. I left work early to meet the service man. He was polite enough. I showed him the units in and out of the house and left him alone while I prepared for an all night shift at my job. Soon he called me to the A/C unit. He said the Capacitor should be replaced. The part would cost $159. I did not have time or knowledge to question and said OK. Before he left, he handed me the bill - $357. ($99*2 for 2 units + $159) .
THIS IS NOT A TUNE-UP SPECIAL !!!
Later Angie's List offered an A/C Tune for two units at $64 total.
I went to a retail electronics supply store to find the Capacitor. The same one that Air_Proc changed $159, I could have bought for $14.
Also I found the the outdoor units were NOT cleaned out.
What a Price Gauging, dishonest, lazy business.
I will NEVER NEVER use Air-Pro again. This also means Angie's Business List is not always recommendable.
Response from Air-Pro A/C & Heating
"Member, it is regretful to find out online that you are dissatisfied with our services from April 12, 2012. We would have much appreciated a phone call to address your concerns. Everything was perfectly fine when we left your home and are very surprised in your comments. We strive to provide excellent service in the field and over the phone. It is our utmost desire to care for our customers, their homes and we have been doing so for more than 30+ years. Although you recently purchased the home in February 2012, we actually have been providing service there since June 2000 and installed the existing equipment back in May 2005 which is why your received our “Spring Tune-Up Special” postcard. In our effort to provide excellent service to you, we promptly responded to your service request, we quoted upfront pricing for the tune up specials @ $99/ea prior to scheduling and we received authorization to make the appointment. We scheduled the appointment time around your availability and we were on time to the appointment. On April 12, 2012 we performed a service call for you as the new homeowner of the property. Once the diagnosis on the a/c units were performed, the technician quoted the cost of recommended repairs prior to performing the work and received approval from you to proceed with the repairs. We will be happy to come back out to re-inspect the equipment and re-inspect the chemical wash to ensure that our work was and is thorough. Regarding the cost of the capacitor, an off-the-shelf $14 aftermarket capacitor, does not reflect the Full Picture or the Cost of doing business, i.e.: • A licensed company that is insured with 30+ years in business • A skilled technician with over 30 years experience that is EPA Certified and registered with the State of Texas, with training skills to properly diagnosis and make immediate repairs (he is also the same technician that installed the equipment in your home 2005) • A fully stocked vehicle with OEM replacement parts. OEM (original equipment manufacturer ) capacitor is designed specifically for your a/c unit, not aftermarket • The OEM capacitor is installed and is provided with a 1 year warranty on parts and labor We do not install inferior $14 capacitors that will have a premature breakdown Many times consumers will attempt to reduce costs by purchasing aftermarket equipment and/or components. The outcome we’ve seen over the years is that, in the end, the consumer pays more and has repairs made more often due to inferior components and premature failures. It is regretful you do not find value in our workmanship and materials or services provided. My hope is that you have a better understanding for the equipment in your home, the quality of workmanship and customer service we provide to all of our valuable customers. Our business foundation is to maintain honesty, integrity and quality customer service. We welcome your phone call and are available to answer any questions or further concerns you might have. Respectfully, Scooter Walsh owner"

Michael S.
Mar 2012
5.0
Yes, I recommend this pro
$400
They were punctual. They did a good job checking my system and explaining everything.

Sharon V.
Oct 2011
5.0
Yes, I recommend this pro
$11,000
Scooter was very knowledgable and great to work with. They installed a new air conditioner and divided my house into two zones - upstairs and downstairs - and put in a programmable thermostat. No problems whatsoever. Very pleased with their work.

Gregory F.
Aug 2011
5.0
Yes, I recommend this pro
$351
The fan on the outside unit would not run. From my self diagnosis I was fairly confident the capacitor needed to be replaced. Called Air Pro because they were local in the Bedford Texas area and had 3 positive reviews on Angies list. Scheduler was nice and gave us the option of after hours repair. To save on money we opted for the next morning. I believe the owners name is Scooter; showed up about 9:30 am and tested the unit and confirmed that only the capacitor needed to be replaced. He also explained that the dust and dirt in the coils that the fan pulls air through should be cleaned out. I agreed to this service. He showed me the pressure readings and amperage draws before and after the cleaning and it was substantial. If we had maintained the unit then the capacitor may not have failed prematurely. I will use them in the future and will also recommend Air Pro to others.

Christopher B.
Jun 2011
5.0
Yes, I recommend this pro
$256
The techs and the office personnel were all very friendly, helpful, and professional. They worked with my situation for very prompt service. Scott and Christian provided lots of information and thoroughly explained the work they did. I would definitely use this company again for my A/C and heating needs.

JACK D.
May 2011
5.0
Yes, I recommend this pro
$150
They are very thorough. I like their good personal interaction between the people who come in to do the service. They proactively replace things if necessary. I have had a 10-year warranty with them so they installed the regular air conditioner. I think they are little more expensive than I use to pay for another service provider. I have used them for several years, and I don't know now whether the other service provider has raised their rates or not. Usually I pay about $75 for somebody to come in and do the seasonal service if necessary. That is what they charge. Their quality of service and professionalism is very good. They usually are there when they say they are, that makes them punctual.

Judy P.
Aug 2008
5.0
Yes, I recommend this pro
The experience with them has been good. They are very honest, its a family owned business so you either get the son or the owner. They are dependable and they call and re-confirm appointments with you before they come out.

Greg C.
Jul 2008
5.0
Yes, I recommend this pro
$11,151
Excellent, Scooter is great.

JACK D.
Jun 2007
5.0
Yes, I recommend this pro
$130
The price was a little expensive but everything was done correctly and in a timely manner. They came right on time. The price did not include the filters as we already had them. We wouldn t change anything about our experience.

JACK D.
Nov 2005
5.0
Yes, I recommend this pro
$7,200
THE AIR PRO TEAM WAS PROFESSIONAL, COURTEOUS, ON-TIME AND HELPFUL IN EXPLAINING ALL PHASES OF THE PROJECT. WORK WAS DONE WITHOUT PROBLEMS AND THE AREA WAS COMPLETELY CLEANED UP. THIS COMPANY IS SMALL BUT VERY COMPETENT AND DOES GOOD WORK. THE PRICE WAS COMPETITIVE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Air-Pro A/C & Heating is currently rated 4.8 overall out of 5.

Air-Pro A/C & Heating accepts the following forms of payment: CreditCard

No, Air-Pro A/C & Heating does not offer free project estimates.

No, Air-Pro A/C & Heating does not offer eco-friendly accreditations.

No, Air-Pro A/C & Heating does not offer a senior discount.

No, Air-Pro A/C & Heating does not offer emergency services.

No, Air-Pro A/C & Heating does not offer warranties.