Mid-City Custom Pools Inc & Outdoor Living

Outstanding project, highly recommend.

Excellent. Originally, our priority was to move the equipment and install the drain system. After talking with Don, we decided this was the perfect time to add the salt system. The crews completed all of this in a day and did a fantastic job. Our intention was to replace all of the equipment, during the full up pool remodel we our planning for the fall/winter. Unfortunately, after the work was completed, the filter developed a leak, which the homeowner made worse when the band clamp on the aging DE filter failed. I was in a tough spot as I was to be out of town and I wasn't sure if the filter would make it through the weekend. This is where Mid-City Pools was spectacular. In less then a days notice, during their busiest time of the year, they made the time to come out and replace the filter so that I wouldn't have to worry about catastrophic leaks over the weekend. Rockstar Team at Mid-City Pools!

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Our experience with Midcity has been wonderful.  From the beginning with the pool design with Sue she has been with us throughout the process.  She was able to take our ideas and improve them beyond our wildest dreams.  The installation of the pool went well for the most part.  Throughout the process there were several issues during the process - each one was quickly addressed by Midcity.  Even a year later, and after all of our checks have been cashed, Midcity continues to be helpful and attentive.
We have recommended Midcity to several friends looking at putting in a pool, and have no reservations in doing such.

There was some delay in starting our pool, but once they started it was finished in 1 month. That was really good. We were given what is called "POOL SCHOOL" which helps in learning the ins and outs of pool maintenance.