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Matrix Plumbing
Tile: Ceramic and Porcelain - Repair, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
Plumbing and leak detection experts covering the Dallas- Fort Worth area. Foundation leak detection. Water heater repair and replacement. Specializing and recommended for home warranty and Insurance claims.
Business highlights
Veteran owned and operated
11 years of experience
Services we offer
Leak detection. All residential plumbing needs. Slab leaks. Water heaters.
Reviews
4.814 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-14 of 14 reviews
Charles N.
Dec 2022
Tech performing initial analysis was outstanding Work crews were on time as promised. Digging unit borrowed screwdriver. Using my tools was not a problem but crew not being prepare was. If I had not been home it could have delayed project. The unit filling hole deposited lunch trash in Recycling receptable which was immediately beside TRASH bin. If I had not found this it could have contaminated a significant load of recyclable materials Separate but related is that the crew should be depositing trash on customers property A small bed of sprouting flowers was destroyed The bed is beside a walkway that was not in work area. Charles N
Matt W.
Nov 2018
We noticed front yard water leaking yesterday and called Matrix plumbing. Mary arranged for her plumber to come this morning. They arrived around 8:45AM. Ian is very professional and diagnosed the issue easily. It turned out to be not a leaking water line. Ian shut off the valve of sprinkler system and it stopped leaking. Great honest job.
Harvey J.
Dec 2017
The plumber was fast, clean and professional. Very knowledgeable and was right at work fixing the problems
Harvey J.
Nov 2017
Fast and quick excellent job
Lee T.
Jun 2017
Matrix did an outstanding job! Came out when scheduled, correctly diagnosed the problem, and did the work in a very timely manner. Clean up was outstanding. Everyone I dealt with including the excavation crew, plumbing crew, and office staff, were professional, knowledgeable and easy to work with. Communicated clearly and explained the process. I highly recommend Matrix Plumbing.
Harvey J.
May 2017
Excellent service to correct the problem. The service person (Dylan) was fast and courteous. Very professional in appearance and in the service. It was obvious that the service person was well versed in his field as for he went directly to the job and got it done without any delays.
Greg R.
May 2017
all appears well...
Steve B.
Mar 2017
They arrived during the scheduled window and performed the service quickly.
Response from Matrix Plumbing
"I am very happy to hear that your experiance with us was good."
Willy P.
Mar 2017
Went well. They had to come out a 2nd time to correct a previous repair and it was corrected in a very professional manner. Work was done good and would use again.
Response from Matrix Plumbing
"I appoligize for the inconvenience. We want to leave all of our customers happy and we stand behind our work. Thank you for understanding and thank you for leaving a review."
Melodi S.
Mar 2017
02/13/17 - Jason from Matrix Plumbing came out to look at the job and give me an estimate. I had been collecting fixtures and supplies for a while so he had to through each one of them and check them out so he could get the proper hookups and drains, etc to go with my fixtures. I want to tell you that I had another plumber come out here first and when I showed him my fixtures and supplies, he said he wouldn't use them because it would be too much work to do the estimate, and he was SURE I wouldn't like the price. So, I wasn't real hopeful when Jason showed up. To my surprise, he was pumped up about my old sink and tub and enjoyed listening to my banter about where I'd picked my stuff up and how I planned on finishing my cabin out. He ran a camera down the existing sewer line to determine where the best place to tie mine in would be. He gave me an estimate and I accepted it immediately.
03/13/17 - The Matrix office called and asked if their guys could drop off their materials in the afternoon. They were scheduled to start 03/14. Dillon showed up at 3:30 and dropped off the materials and a ditch digger.
03/14/17 - The Matrix office called at 7:30 am to let me know they were on their way. Jason and his helper showed up at 8:50 am. They worked straight through until around 3:30 and said they'd be back the same time the next day.
03/15/17 - The crew showed up at 8:30 am and worked until they were finished. My fixtures are now ready to be set as soon as my walls and floors are in.
03/13/17 - The Matrix office called and asked if their guys could drop off their materials in the afternoon. They were scheduled to start 03/14. Dillon showed up at 3:30 and dropped off the materials and a ditch digger.
03/14/17 - The Matrix office called at 7:30 am to let me know they were on their way. Jason and his helper showed up at 8:50 am. They worked straight through until around 3:30 and said they'd be back the same time the next day.
03/15/17 - The crew showed up at 8:30 am and worked until they were finished. My fixtures are now ready to be set as soon as my walls and floors are in.
Parker H.
Feb 2017
It went better than I could've ever hoped for. Before Jason Ellis of Matrix Plumbing came to our rescue, I was close to tears because it seemed like we would never have a working washing machine. We moved into the house in November and it wasn't until after we were married that we realized the washing machine wasn't getting water to it. We couldn't find the source of the problem. When Jason came to our house, he found that the plumber who worked on the house before had seriously screwed up the pipes. He uncovered the problem and quickly fixed it so that we had water, both hot and cold, coming into the pipes. It was a huge relief!
Banning S.
Jan 2017
If you want an honest company that will not overcharge you for what needs to be done, call Matrix Plumbing. They will treat your home as it was their own. If we ever have another issue in regards to Plumbing services we will only use Matrix Plumbing.
Response from Matrix Plumbing
"Thank you very much for the review, and I'm happy to hear that your experience with us was a pleasant one."
Mary S.
Jan 2017
Jason Ellis was the plumber who helped us. This is the 2nd time we've worked with him and we've been extremely satisfied with him both times. He's prompt, professional, and personable, and his work is always of the highest quality. He takes the time to explain what he's doing and why he's doing it. We will continue to use Matrix for all of our plumbing needs.
Response from Matrix Plumbing
"I'm glad to hear your experience with Matrix Plumbing and Jason was good. Thank you for your review. We look forward to working with you in the future."
Crystal C.
May 2015
It went awesome. I was so amazed at the outcome I could have never imagined how good it could look.They were very clean while they demoed the bathroom and kept everything covered in plastic so it wouldnt get dusty, as well as kept tarps on my flooring.
Licensing
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FAQ
Matrix Plumbing is currently rated 4.8 overall out of 5.
No, Matrix Plumbing does not offer free project estimates.
No, Matrix Plumbing does not offer eco-friendly accreditations.
No, Matrix Plumbing does not offer a senior discount.
No, Matrix Plumbing does not offer emergency services.
No, Matrix Plumbing does not offer warranties.