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All American Door Co

Garage Door Service,

About us

All American Door Co., Inc. has over 34 years experience in the garage door business as well as over 50,000 satisfied customers. We have been proud members of the Better Business Bureau for over 28 years. We also accept all major credit cards, and for your protection we are bonded and insured! Our showroom is open the convenient hours of 8:00am to 6:00pm Monday through Friday and 8:00am to 12:00pm on Saturday. We also have 24 hour emergency service after hours so All American Door Co., Inc. is readily available to accept all your garage door needs. Our repair specialist team at All American Door Co., Inc. can work on all makes and models of garage doors and automatic openers. We can replace broken springs and cables as well as damaged or rotten sections with fast same day service. Our professionally trained and uniformed technicians are also experienced carpenters which can help you with your framing needs, such as converting two doors into one. Mike Mason is owner/president.

Business highlights

Emergency services offered
44 years of experience

Services we offer

Garage Doors, Openers & Operators - Residential & Commercial - Sales & Service - Repair & Installation

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

2%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-11 of 11 reviews
Jeffery C.
May 2019
5.0
Garage Door Service
I called All American Door to get my garage door fixed. What I didn't expect was for them to get someone to my house in under an hour! They got it fixed fast and at a great price. Thank you guys so much!
Yes, I recommend this pro
$10,000

Russell H.
Apr 2019
5.0
Garage Door Service
I called their office a 8 :OO AM, left a message & received a call back shortly after. Told them one of the door springs was broken, and they said they would have someone out today. I received a call at 10am saying the repair person could be there in 15 min. Reese was the repair person and recommended both springs be replaced as the second one would probably break before long. I agreed and he quoted a price of $289. The work was done promptly and Reese checked the door for proper adjustments. Reese has a very friendly personality and was a pleasure to do business with. No pressure to buy extras like some door companies do.
Yes, I recommend this pro
$28,900

Evelyne M.
Feb 2019
2.0
Garage Door Service
Never got past the first call. Dailed the number this business posted on Angie’s List and was actually connected to Angie’s List. I was instructed to press two to be connected to the company. After pressing two I was on hold for an extended period of time and finally hung up. As a 10+ year paying Angie’s list member and frequent user, I had never encountered this. I finally found a direct contact number on Google and called to schedule an appointment for a full door replacement estimate. I tried to tell the young woman that answered my call the difficulty I had in contacting them and she was very snippy and informed me that that’s how Angie’s List works. Then she cut of my response to ask if I wanted service. I quickly decided that if this was the introductory attitude, it did not bode well going forward so I told her I was no longer interested.
Response from

"I am so sorry for your circumstances. We haven't received many Angie's list directed calls and we definitely don't automatically put calls on hold so I will cover that with our rep. As far as the direct contact, would you please let me know what number you dialed and what date so I can look into it and get back to you? Thank you!"


Brad T.
Sep 2018
5.0
Garage Door Service
One call and then they show up later in day
Yes, I recommend this pro
Response from

"Thank you, and thank you for taking the time to submit a review! We appreciate you, your business, and we look forward to your future projects!"


Tony W.
Sep 2018
5.0
Garage Door Service
Very well, service person was efficient and timely. A+++++
Yes, I recommend this pro
Response from

"Thank you and thank you for taking the time to submit your review. We appreciate your business!"


Diane S.
Aug 2018
5.0
Garage Door Service
I called the next morning and a tech was able to get out promptly to fix it. I have used this company before as they installed the door and opener. It was explained to me that the life of the springs is 4 to 6 years. It would be $189 for one spring, and $289 to replace both. I decided that due to the age of the springs, I would get both repaced. He showed me what to do, what to use, and told me when to do it in order to keep the door parts properly lubricated. I really appreciated that. He was very friendly, competent and courteous. I will continue to use and highly recommend this company!
Yes, I recommend this pro
$28,900

Casey C.
May 2018
5.0
Garage Door Service
The cables came detached from my Garage Door and I was unable to lift the Garage Door due to the weight. I contacted All American Door Co. Mike sent me information about All American Door and was upfront about the cost for a service call. The technician Ryan arrived on time. Ryan explained that I would need a new spring replaced and took time to show me what how my old spring had failed. While he was there he also adjusted the down force on my opener and tightened it and then lubricated the door for me for no extra charge. He showed me how the circular pulley system worked and my wife and I invited him inside for a minute to have some water and he showed me some pictures of his family. We felt like we had known him for years. We tested the garage door multiple times and he had us up and going in about an hour. They also gave 10% off on my service call for being with Angie's list. A nice added perk. I would defiantly recommend these guys. Ryan even offered to replace a burned out light bulb on my opener. They were awesome.
Yes, I recommend this pro
$23,100
Response from

"Thank you, very much, for taking the time to submit your very gracious review. We appreciate it and we appreciate you as a customer. If we can be of any further assistance, please do not hesitate to give us a call. Again, thank you for your time and for your business!"


Rick W.
Mar 2018
5.0
Garage Door Service
Excellent service, no problems
Yes, I recommend this pro

William H.
Jan 2018
5.0
Garage Door Service
It was obvious early on that the work was more involved than originally thought, but he stuck with it, several times checking on less expensive repair alternatives. He also refused being paid more than agreed, despite the extra time needed. He was also very helpful and patient in explaining the work as it progressed. There was no artifice or bluster in his manner. His honesty was refreshing and appreciated.
Yes, I recommend this pro
$15,000
Response from

"Thank you for taking the time to submit a review. It is greatly appreciated. We would like to commend the appropriate service technician but are having trouble locating the original service ticket. Would you happen to have the invoice # and/or tech initials available from your documentation so we can share your kudos accordingly? Again, thank you and thank you for your service."


Paul T.
Dec 2017
5.0
Garage Door Service
We were fortunate to have Ryan came out and fix our door the day after we called. He quickly assessed the problem and was able to fix it within an hour. He was extremely professional, personable, and honest in his work. He took the time to explain everything he was doing and gave me tips on what to look out for in the future. He works fast but is thorough and detail oriented. I would highly recommend All American Door to all my neighbors and friends. I will definitely be using them again in the future for all my garage door needs.
Yes, I recommend this pro
$13,050
Response from

"Thank you for taking the time to acknowledge our tech and for your recommendation. We know your time is valuable and wouldn't want your effort left unacknowledged. We appreciate it and we appreciate you and your business. Thank you, again."


Denise Y.
Oct 2017
5.0
Garage Door Service
My only complaint is that I could not pin them down on time and late morning became late afternoon. But they were friendly and once the installer arrived he did a good job. I'll add that I hired All-American after a dreadful experience with a Super Service rated competitor.
Yes, I recommend this pro
$38,000
Response from

"Thank you for taking the time to submit a review for us. We appreciate it, and we appreciate your business. I am sorry we missed the mark on our scheduling with you. We know your time is important and strive to optimize our scheduling to ensure both our customers' and our techs' time is taken into consideration to the benefit of all. Obviously, it's not a perfect system, and we regret that it was your time compromised. Again, thank you for taking the time to provide us with such a positive review and we look forward to maintaining you as a one of our many valued customers."


Jayson J.
Jun 2017
5.0
Garage Door Service
great!!! job was done fast and no extra sales pitch
Yes, I recommend this pro
$12,500
Response from

"Thank you for taking the time to submit your review. It's greatly appreciated. If we can be of any further assistance, please do not hesitate to give us a call!"


Richard V.
May 2017
5.0
Garage Door Service
It went great. Took about 20 minutes to repair and service and everything works perfectly now.
Yes, I recommend this pro
Response from

"We are very happy you are pleased. Thank you for taking the time to submit your review. We appreciate it and we appreciate your business! Please do not hesitate to contact us if we can be of any further assistance."


Matt P.
Mar 2017
5.0
Garage Door Service
Very well.
Yes, I recommend this pro
Response from

"Thank you for taking the time to submit your review. We appreciate it and we appreciate your business!"


Kathryn B.
Mar 2017
5.0
Garage Door Service
they were excellent from start to finish! A REAL PERSON ANSWERED THE PHONE, and he scheduled my service for exactly the time i needed. RYAN arrived right on schedule. it turned out to be a small problem, so he did a general service on both doors and now they work SO SMOOTHLY. i super appreciate that ryan patiently answered my many questions, and that he helped me change the security code (which i could not figure out even with the instructions...!) now i understand how to maintain the openers and what to do next time this happens. THANKS!
Yes, I recommend this pro
$8,450
Response from

"Thank you for taking the time to submit a review. We appreciate it, and we appreciate your business!"


Diane C.
Feb 2017
5.0
Garage Door Service
When one of the springs to our garage door broke, I called All American Door Co. after seeing their ratings and reading reviews. I was quoted a price for replacing one and both springs. We had both springs replaced the next day for a reasonable price. Three weeks later, our garage door opener stopped working and my husband called them again because of their service and reasonable rates. They installed a new garage door opener and keypad for us. We highly recommend them.
Yes, I recommend this pro
Response from

"Thank you, Ms [Member Name Removed], for taking the time to submit a review. We are happy to be of service and appreciate your business!"


Scott S.
Dec 2016
1.0
Garage Door Service
The company was quick to answer my initial phone call for assistance, including a follow-up to say they wouldn't be able to get to me by EOD. In the same follow-up call, Mike promised that service would be provided by "Anthony" the next morning between 10:00AM and 12:00PM and that I'd be called when he was en route. It's 12:15PM, I've heard nothing, and I'm still locked in my garage and unable to lift the door. Lousy customer service. Be honest with your customer next time so that you don't waste their time and so that they can at least make arrangements for another provider.
$15,900
Response from

"We are deeply embarrassed; 1) that we failed you, 2) that we are just now seeing this review...no excuse, but apparently our review email notifications were in a flux so it wasn't until a recent unrelated review notification was received that your concerns were brought to light. So please accept this tardy response. Your time is important and we apologize for missing our mark with you. We, as a practice, are deeply aware and respectful of our customers and their schedules and availability and do our best to schedule and communicate attainable service windows, as well as any unexpected delays. As too much time has passed, we do not have an explanation to offer for your situation, and ask that you accept our apology. We do hope you will reconsider and allow us a second chance to show you our A Ratings are not a fluke but are well earned. Thank you for your consideration."


Rebecca T.
Nov 2016
5.0
Garage Door Service
Repairman knew exactly what was wrong upon hearing the grating noise--a part had become stripped. My opener is aged and I could have easily been talked into a new one. But the repairman was honest and let me know my options so I could make an informed decision best for me.
Yes, I recommend this pro
$11,200

John W.
Nov 2016
5.0
Garage Door Service
Great work, good price, and no problems
Yes, I recommend this pro

Maureen D.
Nov 2016
5.0
Garage Door Service
The repairman was friendly and very professional and very fast. He explained what he was doing and why and had the spring replaced in about 30 minutes.
Yes, I recommend this pro
$23,900

Anita T.
Nov 2016
5.0
Garage Door Service
GREAT! Good Work/good price. Door broke as we were leaving for out of town Thursday. They came on Saturday morning when we got back. We have use them before and they are always professional & efficient. We will use them again!
Yes, I recommend this pro

Kathy H.
Oct 2016
5.0
Garage Door Service
Garage door actually should have needed replacement but Ryan found a way to fix it with the need to buy a new door. Excellent service!
Yes, I recommend this pro
$6,700

Nadine M.
Oct 2016
5.0
Garage Door Service
Both springs were changed in about an hours time and the door was lubricated. Ryan knew exactly what to do and wasted no time getting the job done. I only missed an hour of work since the repair went through lunch so that was good too. Job well done.
Yes, I recommend this pro
$23,000

Matt P.
Aug 2016
5.0
Garage Door Service
I spoke to Mike and he quoted me a price on the phone. The next morning, Anthony showed up at the appointed time and replaced the spring in about 30 minutes. The price I was quoted was what I paid.
Yes, I recommend this pro
$15,000

Kathy H.
Aug 2016
5.0
Garage Door Service
Service technician was very nice, didn't try to upsell anything and repaired the door quickly at a reasonable price.
Yes, I recommend this pro
$14,700

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

All American Door Co is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM
All American Door Co accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, All American Door Co offers free project estimates.
Yes, All American Door Co offers eco-friendly accreditations.
Yes, All American Door Co offers a 2% senior discount.
Yes, All American Door Co offers emergency services.
Yes, All American Door Co offers warranties.
All American Door Co offers the following services: Garage Doors, Openers & Operators - Residential & Commercial - Sales & Service - Repair & Installation

Contact Information

318 W Pipeline Rd, Hurst, TX 76053

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:9:00 AM - 12:00 PM
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