Vanin Electric

Order ID: 194882468 I was ripped off because after I paid the provider in advance through the Angie's List website, I was told something incorrect - according to the Camden Stonebridge Maintenance Manager, Mizael, and not knowing any better, I was charged an additional $125.00 for something that I didn't need (again, according to Mizael, the Camden Stonebridge Maintenance Manager) that the provider attached to my furnace, that - again, I didn't need. Mizael called Vanin Electric twice on my behalf on January 7th 2021 and on January 8th 2021 to ask them to return to my apartment to take off the device they attached that I didn't need, but to no avail. Vanin Electric never responded to our calls. Apparently, they had no plans to discuss doing the right thing. Having the medical diagnosis of Anxiety Disorder, Chronic Depression, and PTSD, I was emotionally triggered by being mistreated by being overcharged. I attempted to file a previous complaint about this occurrence and was helped by Angie's List employee, Jeffrey Salazar. I was emotionally distraught by someone from Vanin Electric coming to my apartment and not only ripping me off, but also asking to use my bathroom - then staying in my bathroom talking in a foreign language on the phone for 30-45 minutes. It was extremely disconcerting. Please understand that having PTSD causes one of my symptoms being having delayed responses to trauma. I wasn't able to ascertain every thought and feeling that I was having. Although, I knew that *something* was wrong. Which is why I walked with the provider to their truck when he made the excuse of not having a card with him, saying "I might have a card in my truck". I'm appalled that he would attach some type of unnecessary device to a furnace that wasn't in a homeowners home, but instead was in an apartment. Apparently, it didn't cross his mind that Camden Stonebridge, being a big corporate entity, would have one of their maintenance people look at what a third-party company known as Vanin Electric had attached to their furnace. Which is why Mizael, the Camden Stonebridge Maintenance Manager, reached out two times to Vanin Electric; to ask why they opted to add a device to their furnace that didn't aid in connecting a Nest thermostat.

This Company is amazing - they came over immediately and fixed everything - even things we didn't ask for. This kind of service level is really uncommon. Could not recommend this company highly enough. Call Efran Banda - 713-303-6446. [email protected] Scott and Ginny Kirklin Houston

Awesome!! Very professional and would definitely hire again.

Efren was able to fix our living room and kitchen power out issue the same day and efficiently.

Excellent... all work was accomplished professionally and was well done.

Great. He gave me the best price by FAR. The work was absolutely perfect as well. I will Vanin moving forward for all of my electrical work.

I couldn't be happier with the service. I had hired this company back in 2014 so I realized that I was already aware of their superior service from an old review I had written. I spoke to Efrain. He was so friendly and adaptable to my schedule. I think I changed my date 3 times. This was during the Covid-19 erratic schedule changes with my job. He was incredible and very easy to work with on the changes. He came out on May 09 a Saturday. He said he would be there between 8-10am. He wasn't joking. He was at my home at 8:15am. He started working immediately and knew exactly what to do without any hesitation. It was obvious that he enjoys his job and is proficient with ceiling fans. He had the whole job done in about an hour with conversation. It's like our conversation didn't slow him down one bit. He has done this so much that he just was on auto robot mode but yet able to hold a conversation at the same time. Now, that is the indication of incredible customer service and someone who "without a doubt" knows his job. I would and will hire him again. He is incredible. Again, I couldn't be happier. I tipped him $20.00 for the incredible service, excellent price and friendly service. Thank you Vannin Electric again for your excellent service and especially to you Efrain for making this so simple and easy. Sincerely, Mark Markgraf

Great! I've used them before and I'll use them again. Great job and great price.

Work was great.

Was great. professional, knowledge, and fair priced.

Great. Made it out in the storm to get my power back on

It went very well and looks good!!

Excellent service. He fixed a few things for free while he was here. Very reasonably priced.

I received confirmation calls the day before as well as the day of. Very punctual and professional. Job completion was excellent and he cleaned everything up prior to leaving.

Excellent work done quickly and right the first time.

It was a very good deal judging from the price estimates that I received which were $400 to 500 more than Vanin. The work was completed the same day and the house electric power was off a reasonable amount of time. I would use Vanin again.

Service provider was professional and punctual. The lights perfectly line up and I was consulted as to where each light be installed and where the switch be placed.

They did a fantastic job. All of the work was completed by the two men in slightly over an hour. I am extremely happy with all the work that was done.

The installation with great

Efren and staff are fantastic! Have used before and will use agian. Have also recommended to others

Great Job!

Completed satisfactorily

Vanin was very responsive to my needs and offered a good price. Efrin arrived on time and did his work very well, in a timely manner. I would recommend them anytime.

fast and professional

smooth, both times