Modern Stone Care
About us
Modern Stone Care is an insured, certified natural stone restoration, and tile cleaning company. We began servicing the Houston area in 2010. We have also been serving the community over 10 years as three local firefighters. We have been expertly trained to meet and exceed all industry standards in stone care and maintenance
Business highlights
Services we offer
Modern Stone Care, and concrete coatings, and more., as well as other floor cleaning services such as Marble Floor Restoration or Concrete Flooring. Also included are acid staining concrete, as well as other natural stones. We also specialize in tile & grout cleaning, brick pavers, concrete overlays, granite, grout sealing and grout restoration, limestone, polishing, saltillo, sealing and grinding marble, slate, specialize in cleaning, terrazzo, travertine
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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"Thanks for the nice review!"
"Thanks again for your business."
If I had anything "constructive" to say, I'd request that they give a courtesy call the day before installation with an approximate time frame to expect them to show up. Also, Brad was supposed to give us a quote to remove limestone in our bedroom and bathroom (using a dust-free system), and we never heard back from him. We opted to cover the limestone with karndean vinyl "wood look" plank flooring, and we appreciated Brad's honesty when he recommended we not pay him to clean the limestone, as it's white and we never liked it to begin with.
"Your Travertine came out great! Thanks again for hiring us."
"We take every job and every customer interaction very seriously. We have never had a negative review in any forum whatsoever. The reviewer stated that we didn't do the work for him (he graded us a "B" on quality), as a result of poor communication (which he gave us an "F"). In an effort to follow up with him, we began looking for his contact information. We have searched our sytems and as it stands right now, January 5th 2015, I cannot find any evidence of any correspondence from the reviewer whatsoever. We have searched our calendar and our customer/contact database by last name, different spellings of last name, first name, and address. We would search by phone number but one was not provided. We have not been able to find a single peice of correspondence from him. We have searched our software used to create estimates and invoices (he gave us an "F" on price) using the same method. We have searched our email system by the same methods mentioned above, and every contact form generated by our website in 2014, and still cannot find any information on this gentleman. We take our reviews very seriously, and we get really great reviews. We are not attempting to pass the buck or make the reviewer look bad, however, we are sensitive to our brand image, and we want to right any wrong, real or perceived. Hopefully, this gentleman can contact us and clear the air, since we cannot find him. In the meantime, if you are considering hiring Modern Stone Care in Houston, we encourage you to search our reviews on google and at HomeAdvisor.com : (you may have to copy and paste this link) https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0CCUQFjAB&url=http%3A%2F%2Fwww.homeadvisor.com%2Frated.ModernStoneCare.24000602.html&ei=cfaqVITPNYSkNpPvgcgG&usg=AFQjCNHvdV1Cs75Bj6LfFEmb2yK_seHwGg&sig2=klcbNBpGzA2dQK5Ljn_0xg"
"Thanks for your kind words. If you ever have any questions please feel free to give us a call."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
17102 Ross Lake ct, Humble, TX 77346
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