Maid Zen Cleaning Service
About us
Maid Zen Cleaning Service is a residential cleaning service that provides non-toxic, eco-friendly cleaning solutions to residents in Humble, Kingwood, Atascocita, Spring, Northeast Houston, and surrounding areas.
Services we offer
We provide general house cleaning services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.03 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 33% | ||
| 0% |
Showing 1-3 of 3 reviews
Oscar T.
Aug 2020
Me and my family desperately needed a deep cleaning after 3 months of staying in house. The ladies did a wonderful job in every area of the house. I requested an additional oven cleaning and it looked just like new after they were done. I will definitely be requesting services again.
Response from Maid Zen Cleaning Service
"Thank you, [Member Name Removed], for the great review! We work very hard to ensure that each customer is happy with their service and receives value. We’re glad to have you as a customer and hope to provide excellent service for years to come! Best Wishes, - The Maid Zen Team"
Bonnie F.
Sep 2019
They did a great job! I will continue to use them.
Response from Maid Zen Cleaning Service
"Dear [Member Name Removed], thanks for your positive review. Customer satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again! - Maid Zen Cleaning Service"
Christopher W.
Aug 2017
We made allowances for repeated missed appointments and substandard work. They always had an excuse for employees quitting last minute but it became old. We would have to ask that the stream of trainees redo work. There must be better out there. If you want excuses and drama they are your shop.
Response from Maid Zen Cleaning Service
"Hi, [Member Name Removed]. We're sorry you were not happy with our service. We had reasonable terms to work with us such as a fixed scheduling, a general time range when we could reasonably have cleaners show up, not (frequently) canceling your appointments at the last minute, and other requirements that all of our other clients work within. You must understand that many of the women in this industry have arrangements they need to make such as child care services just to come to work and when they are frequently cancelled on or they have to wait hours between cleanings to arrive at an exact time to a job with nothing to do in between we have to send them home. That is why we require specific days of the week and general times of the day when house cleaners can come. In the end, we decided that the business relationship was no longer a good fit. Rarely does this happen and we don't like it to end this way. We mean no offense by it and wish you the best of luck. Regards, The Maid Zen Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Maid Zen Cleaning Service is currently rated 4.0 overall out of 5.
Maid Zen Cleaning Service accepts the following forms of payment: CreditCard
Yes, Maid Zen Cleaning Service offers free project estimates.
No, Maid Zen Cleaning Service does not offer eco-friendly accreditations.
No, Maid Zen Cleaning Service does not offer a senior discount.
No, Maid Zen Cleaning Service does not offer emergency services.
No, Maid Zen Cleaning Service does not offer warranties.