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Maid Zen Cleaning Service

With Angi since May 2016

4.0

(3) Verified Reviews

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Business Details

Phone Number

Address

9490 FM 1960 Bypass Rd W Ste 200-318

Humble, TX 77338

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Description

Maid Zen Cleaning Service is a residential cleaning service that provides non-toxic, eco-friendly cleaning solutions to residents in Humble, Kingwood, Atascocita, Spring, Northeast Houston, and surrounding areas.

Verified Reviews

A few reviews for this pro...
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Oscar T.
5.0
08/06/2020
Me and my family desperately needed a deep cleaning after 3 months of staying in house. The ladies did a wonderful job in every area of the house. I requested an additional oven cleaning and it looked just like new after they were done. I will definitely be requesting services again.
Description of Work
Deep Cleaning
Category
house cleaning

Service Provider Response

Thank you, [Member Name Removed], for the great review! We work very hard to ensure that each customer is happy with their service and receives value. We’re glad to have you as a customer and hope to provide excellent service for years to come! Best Wishes, - The Maid Zen Team
Bonnie F.
5.0
09/13/2019
They did a great job! I will continue to use them.
Description of Work
House cleaning
Category
house cleaning

Service Provider Response

Dear [Member Name Removed], thanks for your positive review. Customer satisfaction is our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again! - Maid Zen Cleaning Service
Christopher W.
2.0
08/01/2017
We made allowances for repeated missed appointments and substandard work. They always had an excuse for employees quitting last minute but it became old. We would have to ask that the stream of trainees redo work. There must be better out there. If you want excuses and drama they are your shop.
Description of Work
They performed work over coursf if about a year.
Category
house cleaning

Service Provider Response

Hi, [Member Name Removed]. We're sorry you were not happy with our service. We had reasonable terms to work with us such as a fixed scheduling, a general time range when we could reasonably have cleaners show up, not (frequently) canceling your appointments at the last minute, and other requirements that all of our other clients work within. You must understand that many of the women in this industry have arrangements they need to make such as child care services just to come to work and when they are frequently cancelled on or they have to wait hours between cleanings to arrive at an exact time to a job with nothing to do in between we have to send them home. That is why we require specific days of the week and general times of the day when house cleaners can come. In the end, we decided that the business relationship was no longer a good fit. Rarely does this happen and we don't like it to end this way. We mean no offense by it and wish you the best of luck. Regards, The Maid Zen Team

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    House Cleaning
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    No

    Services Offered

    We provide general house cleaning services

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Maid Zen Cleaning Service

    How is Maid Zen Cleaning Service overall rated?

    Maid Zen Cleaning Service is currently rated 4 overall out of 5.

    What days are Maid Zen Cleaning Service open?

    Maid Zen Cleaning Service is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Maid Zen Cleaning Service provide

    Maid Zen Cleaning Service accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Maid Zen Cleaning Service offer free estimates?

    Yes, Maid Zen Cleaning Service offers free project estimates.

    Does Maid Zen Cleaning Service offer eco-friendly accreditations?

    Yes, Maid Zen Cleaning Service offers eco-friendly accreditations.

    Does Maid Zen Cleaning Service offer a senior discount?

    No, Maid Zen Cleaning Service does not offer a senior discount.

    Are warranties offered by Maid Zen Cleaning Service?

    No, Maid Zen Cleaning Service does not offer warranties.

    What services does Maid Zen Cleaning Service offer?

    Maid Zen Cleaning Service offers the following services: We provide general house cleaning services