
Lakeside Floors
About us
Additional email: [email protected] All types flooring.
Business highlights
Services we offer
"Specializes" in all types of floor coverings, ceramic tile, commercial and new construction clients., granite and quartz countertops for residential, including carpet, laminates, natural stone, vinyl, wood
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
3% | ||
3% | ||
0% | ||
0% |
When the owner came to provide an estimate, I asked that everything except my 3 bedrooms have new flooring. The installers arrived on time and moved my furniture so they could rip up carpeting and tile. When they were finished, they told me my slab was too wet and it would have to dry before they could install the new floor. Unfortunately, it was during the time when we were having the flooding. About a week went by with the installers still telling me I had to get my slab dry, and finally the owner came by to look. At that time he said that the floor was fine, and they could go ahead and install the plank. I discovered at that time that the owner had not measured the kitchen, so I was hit with an additional cost over what was first estimated, approximately $1,200.00. I admit that I didn't look at the invoice because I thought when I told him I wanted everything done except the 3 bedrooms, that he would have measured the kitchen. Since I had no floor, I didn't have too much of a choice regarding the additional amount. And unfortunately, I had to wait until I returned from vacation 10 days later to have them begin installing the floor. After I returned home, I had them return to start putting in the floor without me being at the home. When they finished the job, I came home from work that evening and looked at everything. The floor looked GREAT, but there were several minor things that needed to be done (but the floor looked GREAT). They were very professional and nice people to work with, but the additional cost added to my job really upset me. They agreed to let me make payments on the additional amount.
The only "bump" in the process was that Juan had gone to the granite warehouse across town and put two slabs on hold for us to see and choose between. The man at the warehouse evidently didn't realize that the slabs were chosen because they were the size needed for the double vanity. He told us we could pick any slab on that row. We chose something other than what was on hold. Colleen from Lakeside Floors called and explained what happened ,and we had to go back the next day to choose again. Juan met us at the warehouse on a Saturday morning and made sure the slab we chose was the correct size. Colleen immediately apologized and gave a $50 credit to makeup for our 2nd trip across ( she volunteered, we did not ask for).
Colleen and Kenny are both easy to work with and very communicative. Kenny came by to make sure all was going well during the tiling.We are very happy with the results of the bathroom remodel.
They worked with me to provide my floor choice as close as possible to my budget. They were not the cheest of the three flooring companies I contacted, but I was most comfortable with them. The date of my install was set and they brought the wood to my house to acclimate as promised.
The flooring crew arrived promptly and started working immediately. They took great care to move my minimal furniture as needed, and completed the demolition quickly. Demolition was finished by noon of the second day of the approximately 1000sq Ft job.
Floors were laid over the next two days, and they cleaned well after themselves. I could not be happier and the experience was completely well worth it.
Reasons to deal with Lakeside:
1. Honesty and integrity from the start (they did exactly what they said)
2. Excellent installation crew (respectful, flexible, hardworking)
3. Competitive pricing
What to avoid:
1. Nothing, this company is trustworthy.
After a rocky start with initial delivery, things went well. The installers were nice guys and worked well together. They moved all my furniture and I moved all the small stuff.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.