Wood Customs

Overall our experience with Cesar was fantastic. The work was done with meticulous attention to detail and was completed on time. Cesar was very patient with us as we made changes to our original plan and kicked in to help us design the layouts to bathrooms. All our cabinets, vanities and closets were all custom made by Cesar and we are very pleased with the quality of his work.

This was my first remodeling project. Based on what I have heard from other people, this job went extremely well. Cesar is responsive to texts and emails within 24 hours, and there was always someone at the house working. The quality of the work is fantastic. I am an engineer and something of a perfectionist; Cesar and his subs were always receptive to my suggestions and my requests to fix anything I found. We ended up redesigning the layout of the kitchen on the fly without architectural drawings or anything. This made the job a bit more stressful for me, since we had to make major decisions on a very short basis. Having drawings would have made the job go smoother. Cesar made his own to-scale pencil drawings of the kitchen and we worked from there. His guys work at an extremely quick pace, which is great, unless they're ready for a decision you haven't made yet. You will save yourself a lot of stress by knowing exactly what you want (colors, paint brand, counters, backsplash, etc) before starting the job. The job was quoted lump sum, and did not include allowances for appliances, countertops, tile, glass, and lighting fixtures. Payments are progressive. I paid about 10% up front, and 25% plus or minus payments every couple weeks. My only sticking point was that I was hit with a large change order at the end of the job for all the adders and discovery work that had shown up throughout the job, even though at no point during the work it was indicated to me what the adders were or how much they would cost. As I said, this was my first remodel and I'm not sure how normal this is. In Cesar's defense, we met at the end of the project and talked through these issues and came to a compromise, which I highly respected. I believe he will change this practice on future jobs so his more budget-conscious customers aren't surprised by this at the end. All in all, we are already talking about the bathrooms in the house and using Wood Customs again in the future. I highly recommend them.

I could not be more pleased with the results. Caesar and his crew did a fabulous job. He is a true craftsman- very skilled. He also has great ideas because he has had so much experience doing this. I especially liked that he built everything offsite and then came and installed it at my house which minimized the time we were without a kitchen. We were so pleased with the work he did on our kitchen, that we had him design & make us a custom media center for our master bedroom.

Exceeded my expectations! Everyone that comes into my home make a comment about my kitchen cabinets.

They were always on time, very professional and got the job completed in the time frame they initially quoted. Cesar was easy to work with and had excellent ideas which we used in the build out of our master closet. We would highly recommend Wood Customs and would definitely use them again.

This was the second time we used Wood Customs. As with the first time Cesar's crew did a great job. They were friendly and worked quickly and cleanly. Cesar came by frequently to check in progress, and everything was done in the time and for the price estimated. Cesar also beat the other quote I received. I will always check with Cesar before having any work done at my house. He's friendly and I trust him to make sure good work is done.

Great! Excellent craftsmanship and attention to detail. Easy to get along with, and stayed in touch the whole time.

Amazing ! Crews were timely and professional and always cleaned up. Couldn't be more happy with the service

Cesar and his crew were fantastic. They did very good work and perfectly matched the existing cabinets in the kitchen, but with much better quality. They always showed up when planned and on time and worked very clean. They always left everything as clean or cleaner than when they got here. He spent extra time scouring the city of Houston to find a small piece of our rare and expensive granite so we wouldn't have to buy a whole slab. I have been more than pleased with the work he did and it looks like our kitchen originally designed with the new cabinets in place. I would recommend Wood Customs to anyone looking to install new cabinets.

It went very well. The provider assisted us in procuring the materials (purchased at our direct expense per agreement). Then the original retailer was unable to supply us with our order and the provider steered us to another retailer, which met our needs even better than the original order. The provider also picked up and delivered the materials for us. He took a bad situation and handled it in a very professional and helpful manner. The work crews from the provider were excellent and the quality of the work was exceptional. Any of the small issues we had concerns with were remedied quickly and to our complete satisfaction. Overall the project was completed with results beyond our expectations. I would highly recommend this provider due to: - favorable pricing - exceptional expertise - the personal interest shown in working with us and developing the project - commitment to excellence in execution - quality of work