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Window Genie

Powerwashing, Exterior Surfaces - Sandblasting, Window Cleaning,

About us

We are family owned and operated and have been servicing the Houston area since 2000. We take pride in the quality of work we provide as well as our high level of customer service. If you're like most Houston homeowners, you don' t clean windows. Streak free quality window cleaning can be difficult, time consuming and dangerous without the proper materials and safety equipment. With over 20 years in the window cleaning industry, Window Genie has perfected the art of washing windows. With our three step window cleaning process, your windows will be left with a shine you've never seen before that is guaranteed to last. Call us for a free estimate and put the Genie to work for you.

Business highlights

25 years of experience

Services we offer

Deck Cleaning & Sealing, Gutter Cleaning, Pressure Washing, Window Cleaning, Window Film

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.994 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%
Showing 1-25 of 94 reviews
Allison R.
Oct 2017
5.0
Yes, I recommend this pro
They were efficient, professional and timely. They went to work and didn't interrupt my schedule. The technicians were respectful.

Freddi C.
May 2017
5.0
Yes, I recommend this pro
The guys who came were very nice and did a great professional job. This is our second time using them and will use them again.

Heidi R.
Sep 2016
5.0
Yes, I recommend this pro
$325
Everything went great! I have used this company previously and will use them again.?

LaDawn L.
Mar 2016
5.0
Yes, I recommend this pro
unknown

JIM L.
Feb 2016
5.0
Yes, I recommend this pro
$200
.

Lynn K.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Lucia M.
Aug 2015
5.0
Yes, I recommend this pro
$285
We called for an estimate fisrt and they came few days after the call.
After that we schedule the service, they came on time (they gave me a call when they were on their way to my home) they did a good job and they were very nice.
I will use their serivce again.

Leslie W.
Jul 2015
5.0
Yes, I recommend this pro
$300
unknown
Response from Window Genie
"Thank you, [Removed member name]! Your happiness with the quality of work we perform is our primary goal! We are glad you are pleased. We look forward to the next time we can provide service for you! - Ernie Williams"

Dennis S.
Apr 2015
5.0
Yes, I recommend this pro
$1,100

Great overall experience!

All services performed as expected on time and with excellent quality & customer interaction / follow-up.

Will definitely use this company again in the future and will recommend them to my neighbors.



Dave J.
Apr 2015
5.0
Yes, I recommend this pro
It went well - they were good. They showed up on time and they cleaned up after themselves. The windows stayed clean for a while, and past a few rains.

JED G.
Feb 2015
5.0
Yes, I recommend this pro
$250
unknown

Ronald P.
Feb 2015
4.0
$162
It went okay.  The crew did an adequate job.  When I was about to pay I called their office to confirm that Angie List's patrons receive a 10% discount.  The office said yes.  My pre-tax total was $150 (about an hour and 15 minutes) so I stated that I would subtract $15 dollars.  I was told since $150 is the minimum charge therefore I could not get the 10%.  What is the reasoning behind that?  
I hope that it was worth losing a customer for $15.  
I will not use them again.



Laura T.
Nov 2014
5.0
Yes, I recommend this pro
They gave an accurate estimate and were extremely professional.  They did a great job! They followed up after the job was completed to see if I was satisfied with their work.  I would highly recommend them to others.

FRANCK C.
Oct 2014
5.0
Yes, I recommend this pro
$300
They did a great job. I just bought a new house and the windows probably hadn't been washed in years and they cleaned them all, and they look great. Will definitvely use them again.

Cheryl R.
Jul 2014
5.0
Yes, I recommend this pro
$800
The price was extremely reasonable considering the scope of the job, they did excellent work, and they arrived on time.  They did leave a bit of debris in the yard, but it wasn't a lot.

Dawn H.
Jul 2014
5.0
Yes, I recommend this pro
$150
I have to rate these folks A++.  The young men showed up on time and were more than helpful and fair.  They have a minimum charge of 150.  I was primarily focused on 4 inside high windows.  In their honesty, they told me that for the minimum, they could also do several other tasks.  Given that, I will use them over and over.  They could have easily charged me the minimum for the 4 windows and stopped.  They initiated a conversation on what other things they could do so I would get services for the full minimum charge.  Not many vendors would do that.  As a matter of fact, before I called Window Genie, I had contacted another vendor from Angies List.  Their minimum was 250.  When they came back with a quote for the four windows, they quoted 650.00.  Yes, you heard right.  With that said, I can not say enough about the honesty of Window Genie and their staff.  
Good job!
Response from Window Genie
"[Member name removed], Thank you for the kind words! We strive to make all of our customers happy with both the value and quality of service we provide. We appreciate the fact that our customers work hard and want a good value. We work hard to be the best and we realize a major part of that is to treat our valued customers fairly. We look forward to the next time we can provide service for your residence. Kind regards, Ernie Williams"

Naomi S.
May 2014
5.0
Yes, I recommend this pro
$300
Window Genie provided excellent service.  The appointment was scheduled in an efficient, friendly manner and the estimate was right-on.   It was not an uncomplicated job....aged screens need to be carefully unlatched and pushed open from inside; furniture must be moved; some windows have older, fragile glass.   Sarge and Ken were punctual and did the work professionally with obvious pride and quality results. I love having clean windows!

Amy D.
Apr 2014
5.0
Yes, I recommend this pro
unknown

Iris H.
Mar 2014
5.0
Yes, I recommend this pro
$916
We could not be happier with the Window Genie. One of the owners came to our home to carefully take photos and measure, then call me back with a firm bid. Unfortunately, I forgot to ask about the patio at the time but the technicians took care of it on the day of service. On the day of service, the workers were prompt, English speaking, courteous and eager to please. They worked quietly and efficiently. After owning a home for over 40 years, I learned a terrific method for cleaning windows but they couldn't share their secret ingredient in their cleaning mixture. Guess I will just keep having the Window Genies return twice a year because my home and windows have never looked better.
Response from Window Genie
"We thank you for the review of our services, and are pleased that you are completely satisfied with the quality of services provided for you and your home. We appreciate your business and will look forward to seeing you in 6 months. Kind regards, Ernie Williams Window Genie"

M C.
Feb 2014
5.0
Yes, I recommend this pro
$250
Very good would recommend and use again

Kathy C.
Feb 2014
3.0
$411

Window washing on the outside only - didn't put all screens back on - and didn't clean the laundry room window.  I was standing in the laundry room and watched the guy wash the upper part but didn't take the screen out to clean the bottom part.

Blow roof clean...They blew but didn't take the extra step to sweep the area that had the most of the leave/pines needles.  They clean up the what was blown off and left it in my flower beds. 

Power washing...was okay.  I asked if they would move patio furniture/stuff off the patio to clean and they said yes.  But did not move the umbrella so I will have to do that myself to clean.

I won't use them again as it was expensive and they didn't go that extra mile.



Response from Window Genie
"We are disappointed to hear that your experience with us did not live up to your expectations. We value your business and are always willing to come back out on the rare occasion there is a problem. We pride ourselves on the quality of work that our technicians perform. Your satisfaction, as a valued customer, is of utmost importance to us. After speaking with you, we are sorry that your schedule does not allow us to return to your home to address and complete your issues of concern to your satisfaction. Thank you - Ernie Williams"

Robert N.
Jan 2014
5.0
Yes, I recommend this pro
$230
They were late and had to borrow a pair of pliers but the work went well.

JAY S.
Oct 2013
5.0
Yes, I recommend this pro
$150
The service was excellent from the owner Ernie who gave me the quote to the two technicians who did the cleaning.  They delivered on what they promised and at the price I was quoted.  The two technicians were friendly and very thorough in their work.  They did an excellent job of cleaning the windows.  I will use their service in the future.

Richard P.
Oct 2013
5.0
Yes, I recommend this pro
$325
This a repeat for me with these guys.  I have a lot of windows in a mid century home, with windows from floor to ceiling. They do a great job.

Gary C.
Oct 2013
5.0
Yes, I recommend this pro
$309
Great job nice guys very thorough and very respectful. Informative too plenty of good advice. We will certainly use them again.
Showing 1-25 of 94

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Window Genie is currently rated 4.9 overall out of 5.

Window Genie accepts the following forms of payment: CreditCard

Yes, Window Genie offers free project estimates.

No, Window Genie does not offer eco-friendly accreditations.

No, Window Genie does not offer a senior discount.

No, Window Genie does not offer emergency services.

No, Window Genie does not offer warranties.