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WAYNE'S CARPET & OAK FLOORING
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,
About us
With hundreds of residential & commercial jobs behind us, we offer the highest quality & workmanship to all of our customers. Impeccable Customer service & overall satisfaction is our #1 priority. We serve Homeowners, Contractors, Designers & Architects using qualified contractors that you can trust.
Services we offer
With over 20 years of experience Waynes Carpet & Oak Flooring proudly serves the people in the Houston area.
Reviews
5.010 Reviews
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Showing 1-10 of 10 reviews
John S.
Sep 2017
Prompt very good installation.
Dennis H.
Mar 2016
Perfect. Chip was great and extremely helpful in choosing the best carpet for my family's needs. Almost went with a Bigbox but at the last minute switched- so happy I did. Better carpet for less $$$ with exceptional installation.
David T.
Nov 2014
I arranged all over the phone speaking with the owner. The carpet was ordered and installed when scheduled (about a week). The owner was very accessible via the phone and all went well.
Wendy H.
Sep 2014
The quality of the work is excellent. Chip stayed in communication with us during the whole project. I would use Wayne's again.
Mary C.
Aug 2014
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Therese M.
May 2014
Because we like the traditional look, and wanted an engineered hardwood floor with a veneer thick enough to support future refinishing (if needed), we choose the engineered flooring by Mirage.
His quote included the cost of the hardwood floor and installation per sq ft. He also told us it would be a certain amount per bag for floating any unlevel areas of the foundation and second floor. We were familiar with the need to properly prepare concrete foundation before installing glue-down hardwood floors, so this was no surprise. I went to several other Mirage flooring retailers in the Houston area, and received the exact same quote from all of the retailers.
We choose to go with Wayne's Carpet and Flooring, because we felt that a smaller business would send a out better installation crew.
We were very impressed with the installers, and the amount of time and perfection in floating and preparing the surface. The hardwood floors are absolutely beautiful and perfectly level. We installed hardwood floors throughout the entire 4 bedroom home (except kitchen, laundry and bathrooms).
Highly recommend Chip at Wayne's Carpet and Oak Floors.
His quote included the cost of the hardwood floor and installation per sq ft. He also told us it would be a certain amount per bag for floating any unlevel areas of the foundation and second floor. We were familiar with the need to properly prepare concrete foundation before installing glue-down hardwood floors, so this was no surprise. I went to several other Mirage flooring retailers in the Houston area, and received the exact same quote from all of the retailers.
We choose to go with Wayne's Carpet and Flooring, because we felt that a smaller business would send a out better installation crew.
We were very impressed with the installers, and the amount of time and perfection in floating and preparing the surface. The hardwood floors are absolutely beautiful and perfectly level. We installed hardwood floors throughout the entire 4 bedroom home (except kitchen, laundry and bathrooms).
Highly recommend Chip at Wayne's Carpet and Oak Floors.
Timothy B.
Feb 2014
Quality of the job was perfect. The floor is beautiful. Chip was excellent throughout, very good service and very responsive. The job was done very well, workers were polite, professional, thorough and worked quickly. The installation was done flawlessly and looks even better than we thought.
There are definitely less expensive tiles and less expensive installers, but given the quality of the work we were okay with the pricing.
The cost ended up higher than I anticipated due to a rather expensive prep job (floating the floors). But the house is fairly old so it was not entirely unexpected. I think we could have been given more of a heads-up on what it would take, but again the floor looks fantastic so we are very satisfied overall.
There are definitely less expensive tiles and less expensive installers, but given the quality of the work we were okay with the pricing.
The cost ended up higher than I anticipated due to a rather expensive prep job (floating the floors). But the house is fairly old so it was not entirely unexpected. I think we could have been given more of a heads-up on what it would take, but again the floor looks fantastic so we are very satisfied overall.
Response from WAYNE'S CARPET & OAK FLOORING
"with large tiles 12"x24" & rectified edges the subfloor must be very flat or you will have edges setting higher than others and there is no way to predict exactly what the float will be.i do give a range based on sqft but that is honestly the best that can be done.the age of your house had a little to do with the large float bill and in this part of town the slabs are notorious for very bad surfaces.sorry if my estimated range was not close enough,but I do not fudge on prep and that is why my floors are troble free.thanks very much for the business and the review chip"
Toni M.
Sep 2013
Chip was wonderful to work with. His turnaround time was excllent. He took the measurements of the carpets and was able to install it within a week. His installer, Richard, was extremely professional and completed the job in one day. They were a pleasure to work with and I will use them in the future.
Oskar K.
Aug 2013
Chip was great to work with on replacing floors in our house. After shopping several places including some nationwide chains, we selected Wayne's carpet for the following reasons:
1. Had exact product we wanted - light colored, wide plank engineered hardwood, with some texture / depth that wasn't bamboo.
2. They were really good in explaining the process and letting us know the cost up front - well, almost all cost. We didn't know that the floor in our house would need so much float. But he did warn us that it could.
3. They would work with our schedule on installation - needed to get it done before moving.
Overall, the product seems great so far. We love the color and the appearance of the floor. Stairs came out great too - also all hickory.
There was some glue residue left over in few places, few planks sound hollow, but we can live with that. The amount of float on the floor was high in my opinion
Overall: A-
1. Had exact product we wanted - light colored, wide plank engineered hardwood, with some texture / depth that wasn't bamboo.
2. They were really good in explaining the process and letting us know the cost up front - well, almost all cost. We didn't know that the floor in our house would need so much float. But he did warn us that it could.
3. They would work with our schedule on installation - needed to get it done before moving.
Overall, the product seems great so far. We love the color and the appearance of the floor. Stairs came out great too - also all hickory.
There was some glue residue left over in few places, few planks sound hollow, but we can live with that. The amount of float on the floor was high in my opinion
Overall: A-
Response from WAYNE'S CARPET & OAK FLOORING
"a common complaint from customers in this part of town is the ammont of float it takes to get the surface we need to give them a great installation.the #1 problem people have with all hard surface flooring is bad prep.the prep is absolutely critical for an installation to be correct.i and my crews do not cut corners on this and you will not have any issues with your floors,not ever.the best that can be done is to estimate base on sqft and average of recent jobs in the area.sorry for the big float bill,but years even decades down the road you will still be walking on a very nice and very flat floor.thanks for the review and your business. chip"
Laura F.
Jun 2013
I had a very good experience with using Wayne's Carpets on Katy freeway. They were a verbal recommendation from a friend. The owner told us that he has used the same crews for years, which we liked the sound of. The owner (Chip I think) came out to give us a quote and in the process explained the 4 vintages of hardwood floors we had in the house and how to best care for them. We had 1 crew of 2 men replace the carpet in the Master bedroom area. They were efficient, did a great job, and cleaned things up afterward. I had another gentleman come to scour and recoat the hardwood floors in the dining and kitchen. He did an excellent job and he was able to get some stains out of parts of the kitchen floor and match the wood stain before the recoat. He did leave a blob of the polyeurathane in the bar sink that hardened and we still can't remove. Overall the experience was a good one and we plan to use Wayne's Carpets when we need new floors or carpets.
Licensing
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FAQ
WAYNE'S CARPET & OAK FLOORING is currently rated 5.0 overall out of 5.
No, WAYNE'S CARPET & OAK FLOORING does not offer free project estimates.
No, WAYNE'S CARPET & OAK FLOORING does not offer eco-friendly accreditations.
No, WAYNE'S CARPET & OAK FLOORING does not offer a senior discount.
No, WAYNE'S CARPET & OAK FLOORING does not offer emergency services.
No, WAYNE'S CARPET & OAK FLOORING does not offer warranties.