VISTA was hired to replace and aged roof in Conroe, TX. The bid process went smoothly and VISTA won the bid basis best roofing shingles offered (MALARKEY) and overall price to complete the job. Owners Mike and Daniel were very professional, timely and informative. The roofing job went very well overall. The roofing materials were delivered on time and correctly. The roofing crew was on time and worked hard and effectively throughout the day. They were provided motivational gratuity and lunch food. The roofing job was (by all accounts) - done well, with no apparent errors or faults. My only constructive feedback that was provided to the owners / VISTA was that the roofing crew was unsupervised by a VISTA representative at any of the critical stages of the job (start, midpoint, completion). Daniel did show up near lunch time to conduct drone photos of the job but did not interact with the roofing crew or check equipment or equipment settings (airguns, etc) to my knowledge. As I am used to working with crews in the field, I took the role of ensuring job oversight was maintained, even though I am not a roofing expert. It is clear to me that these roofing crews know their business and require little direction from the company owners, however, the "front office" should, at a minimum, ensure the job is going "as sold" during critical phases. This will be a key part of future job contracts that I am involved in.