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Ultimate Comfort AC & Heating

About us

Ultimate Comfort AC & Heating is your premiere heating, cooling, design and performance contractor serving Houston and the surrounding area with over 30 years combined experience for residential and commercial customers. Ultimate Comfort AC & Heating is dedicated to keeping your family and business comfortable and giving you the peace of mind that your system will continue to function safely and properly. Our Heating and Air Conditioning services provide you with the convenience and quality that you want. All of our technicians are highly trained and certified to handle all installations, repairs and maintenance required. You can rest assured that you're in good hands.To bring you the ultimate level of comfort and service, Ultimate Comfort AC & Heating carries products from the leading manufacturers of today's heating and cooling systems, and is factory authorized carriers of Bryant, Carrier, Goodman, Amana and a Dealer of American Standard. Our goal is for you to obtain the optimal performance from a heating & cooling system at an affordable price. Our systems will make your home run more efficiently, saving you money on energy costs, repairs and maintenance.Ultimate Comfort AC & Heating is dedicated to providing its customers with the most technologically advanced, cutting-edge comfort and energy-saving products. We are dedicated to 100% customer satisfaction in all your heating, air conditioning, and indoor air quality needs. So don't spend another minute paying those high utility bills while still being uncomfortable, let us show you the positive difference we can make in not only your indoor comfort, but also your pocketbook. Your Comfort is Our Business.

Business highlights

Emergency services offered
15 years of experience

Services we offer

Central AC & Heating service and repair, inspections and preventative maintenance., sales and installation

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
6%
3
6%
2
6%
1
12%
Showing 1-17 of 17 reviews
Rose S.
Feb 2016
5.0
Yes, I recommend this pro
$100
very well!

Christopher D.
Jan 2016
5.0
Yes, I recommend this pro
unknown

William M.
Oct 2015
5.0
Yes, I recommend this pro
$90
I have been using Ultimate Comfort A/C & Heating for the past couple of years, through my home warranty company, for pre-season A/C and furnace tune-ups. The techs have consistently arrived on time & thoroughly checked my systems. I will continue to request this company for future pre-season checks.

Tom E.
Oct 2015
5.0
Yes, I recommend this pro
$500
Claudio arrived when he said he would and followed through until complete.

Kevin S.
Aug 2015
3.0
$39
Provider tried to reschedule day of appointment after a 3 week wait from time of setting of appointment. Due to an overwhelming amount of calls. After a 3 week wait, I refused a reschedule.
Technician was friendly and went over and above.

Lorinda T.
Jul 2015
1.0
$100
unknown

Dave G.
May 2015
5.0
Yes, I recommend this pro
$120
Good  Fully inspected my 2 units and added refrigerant to 1 unit.

Lori L.
May 2015
5.0
Yes, I recommend this pro
$60
Very well. He was on time and made some recommendations but was not at all pushy or insistent.

Joan S.
May 2015
5.0
Yes, I recommend this pro
$59
unknown

Brittney M.
May 2015
1.0

We had to use Ultimate Comfort due to our home warranty.  Scheduling with them was not convenient at all. They did not show up on time or when they said they would.  It took three visits from three separate techs to resolve the issue.  In addition to that,  they took so long to come back each time that our warranty expired during the process, so getting them to return and fix their own mistakes was even harder.  It was not a good experience.  Given the choice, I will not use them again.  



Bradley S.
Apr 2015
5.0
Yes, I recommend this pro
$79
unknown
Response from Ultimate Comfort AC & Heating
"Thank you for sharing your experience with other members. We appreciate and value your feedback and your business. It has been a pleasure working with you, and we look forward to serving you again."

Ashley M.
Feb 2015
5.0
Yes, I recommend this pro
$5,000
unknown

George B.
Feb 2015
4.0
unknown

Gabriel P.
Sep 2014
5.0
Yes, I recommend this pro
$6,645
Had trouble with drainage of water but the owner came out himself to solve the problem.

Elizabeth G.
Jul 2014
5.0
Yes, I recommend this pro
$60
They called on Saturday and setup an appointment for Monday with a 3 hour window. Ozzy showed up in the middle of the window, went right to work and had our a/c up and running in about 30 minutes. He also called to check on the progress of the a/c around 8pm that evening. Great customer service!

Dr. Y.
Sep 2013
5.0
Yes, I recommend this pro
$1,700
Our home owners warranty company used Ultimate Comfort to confirm the evaporator was leaking which had been identified by another company the warranty company was using. The crew arrived on time and replaced the unit in about four hours. They did a good job of sealing the ducts and cleaning up afterwards.

Marcia J.
Aug 2013
2.0
$4,000
My Homeowner's Warranty sent this company to my home initially to service my A/C Compressor.
Three different technicians were sent to my home over a period of three months. None of the techs did a complete and accurate diagnosis of the entire A/C system. Over three months, I had to have someone from this company to my home at least 10 different times before the entire system was working properly. I had too much invested to change companies midstream or they would not have been back.
They told me they were sending their and quot;best crewand quot; to do the work. Their and quot;best crewand quot; made simple and major mistakes and had to make multiple visits to fix problems. One of the crew members fell through my ceiling and made a 3' X 3' hole. Thank goodness he wasn't hurt, but the ceiling had to be repaired. The owner of the company did send an excellent contractor out to repair the damage and I am very pleased with that contractor's work.
The last problem was excess humidity in my home. With a new variable speed furnace, this should not have been an issue. The third technician advised that they should have installed a new thermostat with the furnace since my old one did not allow me to control the humidity. They sent someone else out with a new thermostat and he was inept and caused the whole system to shut down. I had to call the office and demand they send the third technician back out to get the system working again and finish installing the thermostat. He also had to call another technician to come and help, but they finally got it working and got the new thermostat installed. So it took three professionals to install a thermostat, which is a job most homeowners can do themselves.
My system finally seems to be working properly, but it took too much of my time from work, money, aggravation and frustration to get to this point. The only saving grace of this fiasco is that I found a good contractor that I will use in the future for work on my house.

UPDATE: The Owner promised to come and personally inspect the work his crews did. He never returned my calls and I am still waiting on that inspection. The owner did not keep his word and follow through like a true professional.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ultimate Comfort AC & Heating is currently rated 4.2 overall out of 5.

Ultimate Comfort AC & Heating accepts the following forms of payment: CreditCard

No, Ultimate Comfort AC & Heating does not offer free project estimates.

No, Ultimate Comfort AC & Heating does not offer eco-friendly accreditations.

No, Ultimate Comfort AC & Heating does not offer a senior discount.

Yes, Ultimate Comfort AC & Heating offers emergency services.

No, Ultimate Comfort AC & Heating does not offer warranties.