Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
The Maids of West Houston logo

The Maids of West Houston

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

We are The Maids - a ridiculously thorough house cleaning service in Houston. We like to think of ourselves as professional connoisseurs of clean. And we're committed to giving you the best clean imaginable. We set ourselves apart by cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified. We use our own products and supplies, like our specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Our cleaning products are environmentally safe so we can ensure they won't leave behind harsh odors or cause damage. We clean the smallest of details, like doorknobs, light switches, phone receivers, remote controls and appliance handles, because we know where germs try to hide. We also clean kitchen and bathroom floors on hands and knees, the only right way to do it. And all of our home cleaning services in Houston are backed by a 100% satisfaction guarantee.

Business highlights

Emergency services offered
22 years of experience

Services we offer

Housecleaning including carpet cleaning, light fixtures & vacuum mattresses., move-in/move-out cleans, tile floor cleaning, wall cleaning, window cleaning, wood floor cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.658 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
5%
2
2%
1
3%
Showing 1-25 of 58 reviews
Richard C.
May 2018
5.0
Yes, I recommend this pro
We hired the Maids of West Houston four years ago. We have used them since. They come every two weeks and keep our house from getting gross. Even our young children notice how much cleaner the house feels, smells and looks. Prices are based per number of rooms (and also on the weekly work load). A crew of three to four employees shows up every time at the same time.

Charles M.
May 2017
5.0
Yes, I recommend this pro
$150
They call ahead when to expect them and they show up within the allotted time. Good overall cleaning and will make the beds/change the sheets.

J G.
Mar 2017
5.0
Yes, I recommend this pro
Wonderful, professional service. Had a lot to clean and did a fantastic job

Shirley A.
Dec 2016
5.0
Yes, I recommend this pro
This was the best cleaning I have ever had from a Maid Service. Usually after a Maid Service comes the days following I find places where they did not clean or did not do a good job. After The Maid of West Houston came to my house, for days I kept discovering places they had cleaned that I hadn't expected cleaned. Their customer service representative was always easy to reach, professional and helpful. This was the best service I have ever used.

Mark S.
Nov 2016
5.0
Yes, I recommend this pro
The 4 ladies showed up on time, cleaned the wood paneling and wood blinds till they shined, bathrooms and floors were very sparkly. The house looked wonderful.

Courtney R.
Oct 2016
5.0
Yes, I recommend this pro
$235
I was extremely pleased with the level of service the team of maids provided. I have a 2100 square foot house, 4 bed and 2 1/2 bath. First, I'd like to say this is the 3rd cleaning service I've used in the last 3 years and think I've found the winner. They cleaned my house in about 2 hours. I'm extremely picky about how my house is cleaned and feel I'm a little OCD about it. Well, they exceeding my expectations!

Heather F.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Gail G.
May 2016
5.0
Yes, I recommend this pro
unknown

Katherine J.
Nov 2015
4.0
Yes, I recommend this pro
$79
unknown

Heather F.
Nov 2015
5.0
Yes, I recommend this pro
$490
unknown

Kathleen K.
Oct 2015
2.0
$325
There was a scheduling snafu and when no one showed up by 5:00PM I called since the estimate was for 3 to 3.5 hours and the day was already gone. Our date didn't get put where it was "supposed to go" so I rescheduled for the next week.  Things like this happen though it was a first for me - I should have heeded it as sign of things to come.  The cleaning team did show up the following week but I had issues concerning the time estimated for cleaning and the time that was spent - a real discrepancy; the quality or lack of attention to details; and the cost.  I paid for an initial deep clean but ended up receiving a cutting-corners regular old clean.  I thought that we could fine-tune together and move on.  But I have had no contact with Corina since I replied to her follow-up email two weeks ago.  I emailed her again, asking if I was a client or not.  Still no response.  I'm not sure how Maids of West Houston got on Angie's List but they do not belong there for their poor customer service alone!  Very disappointed.

Elizabeth E.
Apr 2015
5.0
Yes, I recommend this pro
$280
unknown

Helaine M.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Jennifer S.
Dec 2014
5.0
Yes, I recommend this pro
$179
unknown

Sandra D.
Dec 2014
3.0
$350
They came once and it was pretty poor, actually. I had to go back a re-clean a number of things after they left. The windows were a mess and the kitchen was not up to my standards, neither was one of the bathrooms. I got the feeling that they were overpriced in the first place, but they were the company that could come in short notice and take care of the job for me. Ordinarily I would not have accepted someone with such a high bid. Once they were done I was so frustrated. They called me later and I was curious to see what they would do. I made a remark about booking them again later and she sounded surprised as though they are not used to people booking them again.

Douglas J.
Sep 2014
5.0
Yes, I recommend this pro
$378

This is the first time I have ever called a maid service but the house was just gross by my standards, which are pretty high.  My house gets a good cleaning once a week and touchups during the week but there are all those places you just never have time to do.  So I called The Maids of West Houston.  Four ladies came out to my home and worked for at least 2.5 hours cleaning every surface ? ceiling fans, doors, furniture, baseboards, kitchen, bathrooms, etc.  When they were done, I was absolutely amazed.  I have scrubbed and scrubbed my poor shower and still couldn?t get it clean.  The ladies got all the stains out, all the soap buildup, all the water spots off the door; it looked brand new.  I was so pleased with the results. 

Unfortunately, an antique bowl was accidentally broken so I called the office and explained to Corina, the service rep what had happened.  She was very apologetic and assured me that it would be replaced? there were no questions asked.  I was amazed at that as well.  So, I sent her a picture of the bowl and a replacement I found online.  She emailed me back informing me that the item had been ordered and would be delivered directly to me by a company representative.  Can you believe customer service like that in this day and age?  And then to just put the cherry on top I received a thank you card in the mail for using their service! 

I see some concerns with other viewers regarding price but 4 ladies worked 2.5 hours on my home.  That is 10 hours of combined work for $37 an hour.  I promise you are paying your auto mechanic and any other service called to your home a lot more than that.  I thought it was a bargain for what I receive in return. 

I wouldn?t hesitate to call them again for service, and I will, and I would wholeheartedly recommend them should you need a great cleaning service.  Excellent, excellent business!



Kathleen H.
Jul 2014
4.0
Yes, I recommend this pro
$260
unknown
Response from The Maids of West Houston
"Thank you for trusting The Maids to clean your home. We appreciate your feedback!"

Nanette D.
Jul 2014
5.0
Yes, I recommend this pro
$272
unknown
Response from The Maids of West Houston
"Thank you so much for trusting The Maids of clean your home! We have shared your comments with the team. They really enjoy cleaning your home every other week!"

Wayne A.
Jul 2014
5.0
Yes, I recommend this pro
$130
They have been doing an excellent job.  They are superb at what they do and are very friendly.  My daughter even uses them and you can't find fault with what they do.
Response from The Maids of West Houston
"Thank you so much for trusting The Maids to clean your home. We appreciate your business and your feedback!"

Dianna D.
Jun 2014
1.0
$146
Their tone of voice is not kind.  Some cannot speak English. Inconsistent with reminder calls and very unclear with the scheduling. I want to move back to Colorado soooooooooooooooooooooooooooo much!  We have had more problems living in Houston for just 5 months, than we had in Colorado for 26 years!
Response from The Maids of West Houston
"[member name removed], we appreciate your feedback. We always provide our customers a two hour window of time in which we will arrive. A customer service representative left a voice mail on your cell number at 2:08 p.m. on June 18th notifying you of the time frame in which the team would arrive. The field manager called you and spoke to you thirty minutes prior to the team's arrival on June 19th. The team arrived and no one was home. We would welcome the opportunity to discuss this issue with you. We are always open to suggestions on how we could possibly do things differently."

Beth G.
Jun 2014
5.0
Yes, I recommend this pro
$340
The Girls did a great job.I am very happy with how thorough they were.
Response from The Maids of West Houston
"Thank you so much for choosing and trusting The Maids to clean your home. We have shared your comments and review with the team."

Charles H.
Jun 2014
5.0
Yes, I recommend this pro
$400
They were very thorough, there were four of them and they kind of swarmed through the house.  For deep cleaning for the level that they do I think it's a good service, I would do that again.  But as far as an all the time think I think it's more money.  The only thing I didn't like is I couldn't communicate with the staff here.  They were non-English speaking.  The tried and they were good, but it ended up being a lot of pointing and motioning.  That was tough.  They did a great job.  There was a communication barrier.
Response from The Maids of West Houston
"Thank you so much for trusting The Maids to clean your home. We greatly appreciate your feedback. We have reviewed your comments with the team. We will do our best to correct the communication barrier."

Christine C.
Jun 2014
5.0
Yes, I recommend this pro
$400
unknown
Response from The Maids of West Houston
"Thank you so much for trusting The Maids to clean your home. We greatly appreciated the feedback!"

ANNA A.
Jun 2014
5.0
Yes, I recommend this pro
$340
unknown

Cathy R.
Jun 2014
4.0
$300
I was putting my house on the market and wanted a really good cleaning and needed the windows cleaned inside and out. I had to call the crew back out the next day to re-clean several windows.  In addition, there were things like light switches and ceiling fan blades that were missed.  These are things they make special mention of in their brochure.  I actually had them come back for a second light cleaning before an open house.  This time I had them clean the refrigerator as well.  They cleaned the refrigerator section but didn't clean the freezer section.  I didn't inquire beforehand as to whether that was included so maybe I just assumed it was part of it.  All in all the cleaning was ok but I  thought the price was a little high.
Response from The Maids of West Houston
"Thank you so much for your feedback. We have reviewed your comments with the team."
Showing 1-25 of 58

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Maids of West Houston is currently rated 4.6 overall out of 5.

The Maids of West Houston accepts the following forms of payment: CreditCard

Yes, The Maids of West Houston offers free project estimates.

No, The Maids of West Houston does not offer eco-friendly accreditations.

No, The Maids of West Houston does not offer a senior discount.

Yes, The Maids of West Houston offers emergency services.

No, The Maids of West Houston does not offer warranties.