The Maids of West Houston
About us
We are The Maids - a ridiculously thorough house cleaning service in Houston. We like to think of ourselves as professional connoisseurs of clean. And we're committed to giving you the best clean imaginable. We set ourselves apart by cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified. We use our own products and supplies, like our specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Our cleaning products are environmentally safe so we can ensure they won't leave behind harsh odors or cause damage. We clean the smallest of details, like doorknobs, light switches, phone receivers, remote controls and appliance handles, because we know where germs try to hide. We also clean kitchen and bathroom floors on hands and knees, the only right way to do it. And all of our home cleaning services in Houston are backed by a 100% satisfaction guarantee.
Business highlights
Services we offer
Housecleaning including carpet cleaning, light fixtures & vacuum mattresses., move-in/move-out cleans, tile floor cleaning, wall cleaning, window cleaning, wood floor cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 5% | ||
| 2% | ||
| 3% |
This is the first time I have ever called a maid service but the house was just gross by my standards, which are pretty high. My house gets a good cleaning once a week and touchups during the week but there are all those places you just never have time to do. So I called The Maids of West Houston. Four ladies came out to my home and worked for at least 2.5 hours cleaning every surface ? ceiling fans, doors, furniture, baseboards, kitchen, bathrooms, etc. When they were done, I was absolutely amazed. I have scrubbed and scrubbed my poor shower and still couldn?t get it clean. The ladies got all the stains out, all the soap buildup, all the water spots off the door; it looked brand new. I was so pleased with the results.
Unfortunately, an antique bowl was accidentally broken so I called the office and explained to Corina, the service rep what had happened. She was very apologetic and assured me that it would be replaced? there were no questions asked. I was amazed at that as well. So, I sent her a picture of the bowl and a replacement I found online. She emailed me back informing me that the item had been ordered and would be delivered directly to me by a company representative. Can you believe customer service like that in this day and age? And then to just put the cherry on top I received a thank you card in the mail for using their service!
I see some concerns with other viewers regarding price but 4 ladies worked 2.5 hours on my home. That is 10 hours of combined work for $37 an hour. I promise you are paying your auto mechanic and any other service called to your home a lot more than that. I thought it was a bargain for what I receive in return.
I wouldn?t hesitate to call them again for service, and I will, and I would wholeheartedly recommend them should you need a great cleaning service. Excellent, excellent business!
"Thank you for trusting The Maids to clean your home. We appreciate your feedback!"
"Thank you so much for trusting The Maids of clean your home! We have shared your comments with the team. They really enjoy cleaning your home every other week!"
"Thank you so much for trusting The Maids to clean your home. We appreciate your business and your feedback!"
"[member name removed], we appreciate your feedback. We always provide our customers a two hour window of time in which we will arrive. A customer service representative left a voice mail on your cell number at 2:08 p.m. on June 18th notifying you of the time frame in which the team would arrive. The field manager called you and spoke to you thirty minutes prior to the team's arrival on June 19th. The team arrived and no one was home. We would welcome the opportunity to discuss this issue with you. We are always open to suggestions on how we could possibly do things differently."
"Thank you so much for choosing and trusting The Maids to clean your home. We have shared your comments and review with the team."
"Thank you so much for trusting The Maids to clean your home. We greatly appreciate your feedback. We have reviewed your comments with the team. We will do our best to correct the communication barrier."
"Thank you so much for trusting The Maids to clean your home. We greatly appreciated the feedback!"
"Thank you so much for your feedback. We have reviewed your comments with the team."
Licensing
State Contractor License Requirements
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