The Deck and Patio Company

Started out ok… once the workers started it seemed to go well…after the first rain everything went downhill …..LITERALLY! Patio was supposed to angle to the back yard for drainage. When it rains my back porch (which is connected to the patio) floods. I bought tiles for the back porch hoping it might help but the rain water keeps flooding the back porch! Not happy!!

We just had our new Moisture Shield composite deck installed by The Deck & Patio Company and couldn’t be more pleased! From start to finish, this company is five star. From working with the Sales Rep, Tom, to the Project Manager, Martin, the owner, Jed and installers Jimmy and Pedro, these guys are all perfectionists and know what they’re doing. They tore out our existing deck that was only 7 years old, already rotting and a liability to walk on. They had to start from scratch to rebuild our 455 sq. ft. deck. The installers cleaned up every day before they left and never left anything laying around the yard. They worked hard every day for 14 days and worked in everything from 83 degree weather to temps in the low 40’s (this is Texas, after all 😊). These gentlemen cared about their work and it showed in their craftmanship and attention to detail. We highly recommend The Deck & Patio Company for your outdoor needs. They are a well-oiled machine and the entire process was smooth and painless. We would hire them again for future projects.

We had five quotes before deciding to go with "The Deck & Patio Company" and we are more than satisfied with our decision. This is a company that value both their customers and perfection. The entire experience from the beginning to the end has been nothing less than positive. As a company representative, Tom wasn't pushy at all. Rather, he was very knowledge and helpful with understanding of the scope of the project and presenting all options for how to make it better. He was very patient as well. We had to wait for our turn to build the deck (they were pretty booked), but the rest was a breeze. The building team was very professional, respectful, and punctual. Craftsman is excellent and the result exceeded our expectations. All Martin's suggestions were to the point and helped tremendously to make right decisions. He also did meticulous quality control at each step of the project. Trust me, no sloppiness is allowed by this company. Finally, the price was pretty reasonable compared to the high quality of the outcome. We consider it money well spend, and we are looking forward to keeping the relationships with this company for years in terms of our beautiful deck maintenance and possible future projects.

Tom Ruddell was terrific - knowledgeable, professional, he really knew his stuff. We interviewed 3 different companies and we knew right away this was the one. He was responsive and detail-oriented throughout the process, which took about 3 weeks from plan to polish. I am a real estate agent and am adding him and this company to my trusted vendor list and will be recommending them to anyone who needs some home improvement done!

Came out and took a look at things, said they would get back with a quote and never heard from them again

The Deck & Patio Co was great from start to finish. I worked with Tom on the initial estimate, Martin on the actual work to be done and Jed Mowell, the owner, who came out twice to make sure all work was completed timely and to my satisfaction. Jed even sent me a fruit basket the day after I had some surgery during the project. I can't say enough positive things about their timeliness, the work product they produced and the communication during the entire project. Would strongly recommend them for any patio roof installations/repairs.

After 2 weeks I contacted them. The gentleman I talked with apologized that they did not call me back. They were not doing repairs. He did apologize at least. Very disappointed - wanted to be sure Angie's List was aware of the lack of service.

The quality of the work was fantastic. The job required diverse skillsets, and materials but the talent and knowledge existed within the crew, and the work exceeded expectations. At the end, when the money was spent, and I saw what I got, I was pleased. I advise being an active participant in the bidding process and ask questions. The project manager was very receptive to candid conversations around cost and managing expense. To a degree, this job had some ambiguous elements that we could have been tightened up which could have helped managed project expenses and customer expectations. There were multiple walk throughs during the project execution to make sure my expectations and concerns were being address. There is a strong desire to deliver a customer focused service with quality as the ultimate product. This is represented at the highest level of the organization directly to each crew member. So happy!

Excellent work again by The Deck and Patio Co. This is the second job they have done for us. The first was a complete deck replacement, along with tile work, and pool travertine repair. Every aspect of that job was exceptional! The job that was just completed, installing flagstone, was once again done with the same excellence. The flagstone looks great and the attention to detail exceeded our expectations. Thanks to Martin and Jed who make this a great customer experience.

TDAPC kept to the timeline that we agreed upon. The workers were all Top Notch!!! Excellent at their respective crafts.