We Specialize In Carpet Cleaning / Upholstery Cleaning / Air Duct Cleaning / Tile & Grout Cleaning & Water Restoration Services Save Big With Tex A Clean Call Us Now!
Business highlights
10 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Our Company Specializes in Carpet Cleaning Tile & Grout Cleaning Carpet Stretching & Repairs Upholstery Cleaning Water Damage & Restoration , Yes we also Specialize in Pet Urine and Bio-Waste Removal. We services All Houston Tx & Surrounding Areas.
As the home is vacant, I arranged for a friend to grant access to the cleaners. However, both my friend and realtor independently confirmed that the cleaning appeared rushed and lacked proper attention to detail. Additionally,( The Company )has been uncooperative and argumentative, refusing to acknowledge my concerns as the paying client. Their service notes have only further raised red flags, reinforcing my concern that this job was completed hastily.
Description of Work: The provider did carpet cleaning and it took about 1 hour to complete three bedrooms and a master closet.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$162
Response from Tex A Clean Carpet Care LLC
Customer had Friend open door so technician can clean carpet Friend came and double checked Carpet and agreed she was happy with results. Customer purchased a basic cleaning package contacted us back. We do not give warranty on basic cleaning packages when contacted. We notified customer that it was too late of a notice and offered to go clean with a deep clean for Ollie $49.99 plus tax to try to work with Customer if Customer would have contacted us within a reasonable amount of time after cleaning we would’ve helped with a free cleaning. customer‘s real estate agent contacted us and said she was out of town and she just barely got home but the Friend approved of the Cleaning and said it was fine. The young lady who led the technician in the house to clean the carpet due to House being shown, we believe the carpet got re-dirty by showing of home and customer wanted carpet re-cleaned.
Susan K.
07/2021
5.0
carpet cleaners
+ -1 more
Lonnie was great - personable, respectful, efficient and did a terrific job. My old carpet looks nearly new. Very happy with the results. Highly recommend.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Rob H.
12/2018
5.0
upholstery cleaning
+ -1 more
Very well. Serviceman was extremely professional, and did a great job!!!
Description of Work: Sofa cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Tex A Clean Carpet Care LLC
Thanks For the Review Glad We Could Better Serve you!
Mae H.
08/2017
5.0
It went great was able to remove all water.
Description of Work: Water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Tex A Clean Carpet Care LLC
Thank You Miss [Member Name Removed] Glad We could Better Serve you. If you ever need us again let us Know. Thanks Tex A Clean Carpet Care LLC.
Melissa Q.
08/2017
5.0
Went very well very nice people explained everything.
Description of Work: Flood damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Tex A Clean Carpet Care LLC
Thanks Mrs. [Member Name Removed] Glad we could get to you as fast as we could, hope all turned out well for you an your family.
Jason D.
08/2017
5.0
The Tex A Clean team is the most responsive and proactive team I have done business with at my restaurant. They set clear expectations and communicate well with their team. The owner communicates regularly with me and asks for feedback. They have assisted on challenging projects as well. Thank you for your commitment to my business. The ownership of your craft is refreshing.
Description of Work: Nightly commercial cleaning services. Monthly deep cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tex A Clean Carpet Care LLC
Thanks Mr. [Member Name Removed] Glad y'all have kept us around for all your projects at the Chick-Fil-A Location If your team ever needs us we are always here. Thanks Tex A Clean Carpet Care LLC.
Lorraine S.
07/2017
5.0
They did a great job. They provided all of the blowers and also 3 dehumidifiers. When I thought they needed to be left a few hours longer, they were very accommodating. They also provided me with some Enzyme Odorizer so I could continue to keep the place smelling great.
Description of Work: Water extraction due to water leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tex A Clean Carpet Care LLC
Thanks for your review we are glad we could better serve you. Thanks from Tex A Clean Carpet Care LLC
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Water & Smoke Damage,
Carpet Sales and Installation
FAQ
Tex A Clean Carpet Care LLC is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Tex A Clean Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tex A Clean Carpet Care LLC offers free project estimates.
Yes, Tex A Clean Carpet Care LLC offers eco-friendly accreditations.
Yes, Tex A Clean Carpet Care LLC offers a 5% senior discount.
Yes, Tex A Clean Carpet Care LLC offers emergency services.
Yes, Tex A Clean Carpet Care LLC offers warranties.
Tex A Clean Carpet Care LLC offers the following services: Our Company Specializes in Carpet Cleaning Tile & Grout Cleaning Carpet Stretching & Repairs Upholstery Cleaning Water Damage & Restoration , Yes we also Specialize in Pet Urine and Bio-Waste Removal. We services All Houston Tx & Surrounding Areas.