Stair remodeling, wrought iron gates, oak treads, oak handrail, hardwood stair rails and treads, stair makeover & transformation. We also offer hardwood flooring and tile installation as well.
We had our traditional white rails taken out, banister replaced. Dubs, the front man, is very knowledgeable and friendly. The work crew is VERY GOOD. Edson and Daniel (brothers) come in and get to work (could be because they have jobs going all over Houston). This was a one week job....demo one day, banister molding another day, sanding and patching another day. A few times they were here for an hour --- 'banister day', someone was here all day. When the guys left for the day, they cleaned up first. My husband and I keep walking through the entry hall just to admire our new stairway. Our house is 25 years old, well kept, fairly well updated. This new stairway makes us feel so hip and very up-to-date! :) We are happy, happy with the work....I have already sent an informative email to 3-4 friends who want this work done --- one is making a call today.
Description of Work: New banister and wrought iron rails
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Paul P.
04/2012
5.0
remodeling, wrought iron
+ 0 more
We contacted Stairway Makeovers after another company failed to show up to provide an estimate. The Stairway Makeovers representative showed up at the scheduled time and took detailed measurements, provided brochures for baluster choices and promised estimates within the next several days. We received four (4) estimates with two days that included different configurations using various styles of balusters contained in the brochures. We visited the Stairway Makeovers showroom on two separate occasions to personally view and select the wrought iron balusters as proposed in the estimates provided. Following our selection, a date for the work to begin was scheduled two weeks out. On the scheduled date the installation crew of three showed up at the scheduled time and began the work. Plastic draping was placed as needed to keep dust at a minimum. The crew worked continually throughout the 2 1/2 days it took to complete the job and maintained an extremely clean work environment with minimal impact on the rest of our home. David followed up when the job was completed and made sure everything was done to our satisfaction. Overall it was a great experience and the results were better than expected.
Description of Work: Stairway Makeovers refinished the handrails on my staircase including handrails that bordered the gameroom and upstairs hallway. Stairway Makeovers also removed the existing wood blusters and replaced same with appx 138 wrought iron balusters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Stairway Makeovers
Thank you very much, it was a pleasure to serve you. If you need anything in the future please do not hesitate to ask.
Liz F.
01/2012
4.0
remodeling, woodworking
+ 0 more
The experience was fine overall. They did a good job. When I originally called them, I needed a banister, so we set up a design for the banister and everything seemed set. When the crew arrived, they told me that the banister that we had set up and talked about wouldn’t work. I felt like I had to make quick decisions while they were working. In the end, we were very happy with the work, the workmanship was great, and they did a great job. They were good with following up and had good attention to detail, but I felt like I was dealing two different companies; salesman and the crew.
Description of Work: They installed a banister.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Stairway Makeovers
Hello member, and thank you for your valuable feedback. We have taken it to heart when you told us before and have made improvements to our processes. It is valuable feedback such as yours that makes our company a success. Thank you again, and have a blessed day.
JEANNIE H.
01/2012
5.0
remodeling, woodworking
+ 0 more
The work was done a few years ago, but the experience was great overall. The crew was on time, very nice to deal with, cleaned up well afterwards, and did a good job!
Description of Work: They installed a railing on the stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra T.
11/2011
5.0
remodeling
+ -1 more
My experience with them was very good. I thought that they were very polite and very professional. He knew what he was talking about and explained things completely. They came on time.
Description of Work: Stairway Makeovers gave me an estimate for my outside steps about two weeks ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Martha D.
10/2011
1.0
remodeling, wrought iron
+ 0 more
Left a message for an estimate and 5 days later have still not heard from them.
Description of Work: No response from company.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Stairway Makeovers
Good morning Member. Can you please let me know the number that you called and left a message? I assure you that we pride ourselves on our customer service, and this is a rare issue, and must have been a technical issue with our phone system. Are you still needing an estimate? We will come give you one and we will also give you a great discount for your troubles. Thank you, and have a blessed day.
Carey O.
09/2011
5.0
remodeling, wrought iron
+ 0 more
I was very impressed with Stairway Makeovers! From the estimate to the installation, the company exuded professionalism. I am very pleased with the results, and I know I paid a fair price (as I had three other estimates).
Description of Work: Installed wrought iron stair spindles and wooden handrails
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Stairway Makeovers
Thanks again for your business member, it was an honor to serve you.
Kimberly T.
08/2011
5.0
remodeling
+ -1 more
Overall it was the best experience with any remodel that I have ever seen, very professional.
Description of Work: Stairway Makeovers they did a staircase makeover for me about 3 years ago and it turned out amazing. David was amazing and I would recommend him for any staircase or remodeling project!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Stairway Makeovers
Thank you for the comments and the review member, if there is anything we can help you with in the future do not hesitate to call. Have a blessed day!
Marianne S.
05/2011
1.0
remodeling
+ -1 more
Not much to say other than I got the name off Angie's List, called the listed number, and left a message asking for a quote on stairway remodeling. I didn't get a return phone call so I went with another company.
Description of Work: Remodeling of stairway rails and ballusters/replace with wrought iron
Rating Category
Rating out of 5
responsiveness
1.0
Response from Stairway Makeovers
Hello. I apologize that no one returned your call. We pride ourselves on our customer service, and I am sorry that we dropped the ball on this one. Please call us back and ask for David, and I will offer you a gift card for your troubles. Thank you for posting.
Shirley G.
09/2010
4.0
remodeling
+ -1 more
The entire experience was good. The estimate was done timely and the quality of the workmanship was excellent. It took slightly longer then I was originally told due to some error in transporting the product to my home. The installer was very apologectic and they worked with my schedule to finish the job. Professionalism was good and I did not have an issue leaving them in my home alone to do the work.
Description of Work: For staircase and upstairs landing, the white wood balasters were changed to decorative iron balasters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
JEANNIE H.
01/2010
5.0
remodeling
+ -1 more
From the beginning Stairway Makeovers was professional and caring. I had taken my house off the market for renovations because it hadn’t sold in a little less than a year. All of our planned after-market renovations were made when I contacted Stairway Makeovers. The first step into our foyer just didn’t give the potential buyer the presentation we wanted. John Nelson, (our initial contact with Stairway Makeovers (who returned calls and emails even on weekends) gave us the information we needed after I saw an ad in a magazine about how it could change the whole look of the entrance of your home. After sending him photos of our stairways he sent us before and after photos of a stairway that was similar to ours. Later David Kalinec, who was our estimator and layout designer, came to the house and measured and helped us with styles and colors. Because I kept changing my mind there were no less than 18 emails with layouts, suggestions, and advice from David. Three days after it was decided what was to be installed, the Stairway Makeover crew started work. They were finished the next evening. They worked about 10 hours each day. They masked our home with plastic and paper to keep down the dust and cleared away all debris when they left. They were pleased to tell all about what they were doing if asked, and they worked steadily. What impressed me about the crew was that they were happy. These guys actually enjoyed working together. They laughed and joked while working even when the hours got long. The crew leader was extraordinary at keeping everything working smoothly but quickly. With him, I was most impressed with the care he took when he was teaching a new worker how to do something. His people skills were great with his workers as well as with me. That tells me that company is doing its management job right. The finished product in my home is beautiful. Before, yes before, my home went on the market we received a contract on it. The realtor asked if he could show it ahead of time it looked so good. It is said that if you capture a possible buyer's attention as soon as he walks in the door, you have a much better chance of selling. I think Stairway Makeovers gave me that chance.
Description of Work: Removal of wooden stairway ballusters on foyer, back, balcony, and gameroom stairways. Restain all railings and first step in foyer darker to match front door.
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Service Categories
General Remodeling,
Wrought Iron,
Finished Carpentry and Woodworking,
Roofing,
Flooring Sales and Installation,
Cabinet Making
FAQ
Stairway Makeovers is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Stairway Makeovers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Stairway Makeovers offers the following services: Stair remodeling, wrought iron gates, oak treads, oak handrail, hardwood stair rails and treads, stair makeover & transformation. We also offer hardwood flooring and tile installation as well.