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About us
No subs. Charges an hourly rate. Travel Charges may apply.
Business highlights
25 years of experience
Services we offer
Interior Design & Decorating, Kitchen & Bathroom Remodeling. Upholstering. Window Treatments. Lamp Repair. Autocad floorplans available for fee upon request.
Accepted Payment Methods
- CreditCard
Reviews
4.841 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 0% | ||
| 2% | ||
| 2% |
Showing 1-25 of 41 reviews
Rose H.
May 2014
I could go on for days about this bad designer. She is a total flake and does not listen well. She gives you bad advice and when you are not happy with the results she does nothing to make it better. She also does not take the clients side when there are disputes with vendors. She lies. She charged me a lot, cost me thousands and thousand of dollars because I trusted her and used her vendors. I am having to sue one vendor to try to get some money back. Stay far far away from this awful designer.
Mark M.
Apr 2014
Unfortunately it did not go as planned and I had to send someone else over to redo the work. My husband was away on work for 6 months and we had the opportunity to receive several thousands of dollars worth of free furniture. I did not want to pass up this opportunity, so I asked Joetta to go to our home and be my eyes, redesign a couple of spaces, and give me all of the dimensions, color options, etc I would need to get this furniture from out of state.
Even though we had two phone conversations and I sent a detailed email, somehow my request was lost in translation. I was really hoping to have someone to help me redesign existing spaces but I only received an email with dimensions for additional chairs. I did not receive any color or fabric suggestions for furniture and I was mostly disappointed because it lacked a sense of innovation. If I go through the trouble of hiring a designer, I want someone to think outside the box and help me improve the space. I really wanted suggestions for additional seating options in our living room (which was incredibly clear), as it is our only place to watch TV and she simply said she liked the current furniture arrangement. If you use Joetta make your intuitions clear over and over again.
I basically spent $650 and have to redo the entire process. Joetta's response was she was unclear what it was I wanted, but having reread the email it makes sense now, but that does not help me.
Even though we had two phone conversations and I sent a detailed email, somehow my request was lost in translation. I was really hoping to have someone to help me redesign existing spaces but I only received an email with dimensions for additional chairs. I did not receive any color or fabric suggestions for furniture and I was mostly disappointed because it lacked a sense of innovation. If I go through the trouble of hiring a designer, I want someone to think outside the box and help me improve the space. I really wanted suggestions for additional seating options in our living room (which was incredibly clear), as it is our only place to watch TV and she simply said she liked the current furniture arrangement. If you use Joetta make your intuitions clear over and over again.
I basically spent $650 and have to redo the entire process. Joetta's response was she was unclear what it was I wanted, but having reread the email it makes sense now, but that does not help me.
Craig K.
Oct 2013
We used many of Joetta's ideas when we remodeled our home. Her ideas for style and colors were invaluable.
CAROL A.
Oct 2013
She came on time to the appointment. She was personable and professional in her manner. She spent 4 1/2 hours at the house, making several suggestions. Later, she called or emailed me with additional recommendations to complete the work that was done. She prevented me from making some costly changes which were not necessary and instead suggested services to improve what existed. I was really pleased with the results.
David K.
Oct 2013
Recommendations were very helpful and ensured coordination between rooms.
Marc C.
Oct 2013
Joetta is a true professional. She is able to visualize optimal placement, size, shape and color ideas and is fantastic at describing how to get there. She uses many existing pieces - often the placement is just the and quot;trickand quot;. But she can also design from emptiness... Her recommendations are tasteful and flexible and she is very good at not prescribing specific fabrics, colors or styles unless you ask her to. This leads the homeowner to focus on what THEY like; and ultimately, the room feels more comfortable by those who live in it. In several cases, Joetta provided only the size (for example: 42and quot; high, 35 to 42 wide, and no more than 22and quot; deep) leaving the color, style and even type of furniture piece up to me. It was great. I've brought her back twice since our initial visit in 2011 to work on the next room, and the next. She is always responsive when I'm in a store and think I have what I need but want to discuss a specific detail before purchasing. She's always punctual, confirms appointments, provides written recommendations and basically just really, really good at what she does. I strongly recommend her if you're serious about getting it right the first time!
Franni B.
Dec 2012
Joetta was very nice and helpful. She was very prompt and knowledgeable, and she always offered several options at varying prices which was very much appreciated.
Kathleen C.
Nov 2012
Joetta arrived right on time and was very professional. She gave me some ideas to consider, keeping in mind my modest budget. She gave me and quot;homeworkand quot; to do and items to research. She also gave me some provider names to contact if I wanted to consider certain services. Basically, I got a plan to begin with and get me started. I have made many of the choices that I need to make and, as soon as I select a contractor to do the work, i will consult her for assistance in choosing colors, and possible furniture placement.
Mary C.
Jul 2012
We have been in our home 6 years. I have been unhappy with our Great Room. I kept buying things and then returning them, just trying to make the room feel "Right". I got advice from serveral sources and the room was still not right. We were thinking of having expensive shelves built in. Finally, we decided before we did that, to have someone come in. I contacted Joetta. She was up front about cost and trip fee. I knew it was a little bit more than I thought I wanted to spend. But decided to go for it any way. She come out, gave us advice, and I could not be happier. And the best thing is, is that we did not spend a lot of money having shelves built in. A little paint on some existing selves, a larger rug, removing some couch pillows, and now the room feels right. Such little things made such a big difference. She does not work on commissions, so she did not try to sell me anything. We asked her advice about some tile we want to add to the Master Bath. She also gave us advice about adding a lamp and switiching a table in a sitting room, and now that room feels even more cozy. Communications were excellent, she was right on time, easy to talk to, and I feel like she gave us great advice. I am really excited about the small changes that have made a big difference to the way we see our home. I would recommend her to family and friends.
SHIRLEY H.
Dec 2011
Joetta was very responsive when I called and I had an appointment within a week. She asked me to do some and quot;homeworkand quot; and find magazine examples of what I was looking for. When she arrived we went over the magazine tear outs and walked through each room. As we went through each room, she gave her advice and wrote it down on her pad. At the end of the appointment I had 3 pages of notes.
I got what I wanted (paint colors to tie in my existing floors and furnishings), but I prefer a more direct-speaking interior decorator. At times I felt like I was trying to pull her opinion out. I think that is her style. She likes to collaborate with the homeowner to come up with a personal style. I prefer someone more assertive who is not afraid to tell me what looks good, and what doesn't. Also, I felt that her decorating style was more traditional vs. contemporary.
I got what I wanted (paint colors to tie in my existing floors and furnishings), but I prefer a more direct-speaking interior decorator. At times I felt like I was trying to pull her opinion out. I think that is her style. She likes to collaborate with the homeowner to come up with a personal style. I prefer someone more assertive who is not afraid to tell me what looks good, and what doesn't. Also, I felt that her decorating style was more traditional vs. contemporary.
Elise L.
Dec 2011
Most interior designers base their rates on selling new items to the customer, but she worked with me to update my old items. I think her price was fair, and I think I got my money's worth. I felt she listened to me and designed around what I wanted instead of telling me what I ought to want. I enjoyed working with her.
Robin H.
Nov 2011
It worked out really well. I really needed the advice. She came and gave me a lot of advice and wrote a lot of it down. I ended up using some of it. I thought it was a little pricey. She was great and her advice was really good. I have never used this kind of service before so I didn't have a comparison.
Laura L.
Nov 2011
She is great. I would use her again. As long as you tell her what you want she is really good about giving you a range of ideas. I have used her before for just decorating. You can get new things if you want, but she helps you use your old stuff.
Barbara B.
Nov 2011
She was very honest and forthright in telling us that our house was not worth further investment. I appreciate her honesty, and that that was not an easy message to give. However, she was not inspired by any shorter term, smaller projects I wanted to discuss. It seemed she was used to higher class neighborhoods. I probably should have cut the visit short after the first hour.
Sharon S.
May 2011
She charges a relatively small amount by the hour. She has an incredible list of people that can do just about everything. She handwrites out everything she is going to do and the contact people to use. She will draw pictures of what she is going to do and how it is going to look. Her philosophy on decorating is to reuse what you have as much as possible, so that you spend as little money as possible. She repurposes all sorts of stuff and really helps you save money to achieve the effect that you want to achieve. She has a great sense of color, proportion, and style. She is really nice and has a great personality. I have used her multiple times and will be using her again.
Saundra H.
Sep 2010
Joetta is truly a visionary and has the uncanny ability to listen and turn quetions, thoughts and concerns into a solid plan complete with drawings, descriptions and contacts w/phone numbers. I plan to call on her again when we recover from this project and are ready to tackle another room. A home built in 1926 is full of charm but has a never ending list of projects!
LAVERNE R.
Mar 2010
Initially, I was not happy with Joetta's services. I thought her price was too high and that she could have condensed her suggestions to a much shorter time frame, thereby reducing the price. Plus, I was not pleased with her handwritten report. I believed for the price, the report should have been typed which would have been more manageable for future reference. I shared my concerns about the handwritten report with her via email. I waited four months before posting any comments because I wanted to be fair and determine how our exchange would fan out. I"M SO GLAD I DID! I went from being unhappy to VERY PLEASED with the way she conducts business. I, now, have a designer for life. She answers all of my questions PROMPTLY about any room in my home. I don't know how she does that with all of her customers. She not only provided me with a list of vendors, I have a ready list for future work for years to come. When I ask her questions about possible design choices, she gets back to me the same day, the next day at the latest. So for $575.00, to have her expertise for time infinitum is priceless- WHAT A GREAT DEAL!!. So what if her report is hand written, I still wish it were typed, but that's the educator in me.
Valerie L.
Jan 2010
Wonderfully! I had prepared myself for our first meeting by having on hand pictures of rooms I liked, as well as a clear list of my objectives (help with selection and placement of new furniture in the living room, address storage for play area, choose wall colours for 3 rooms). When Joetta arrived, she listened attentively to what my goals were, and asked questions to make sure she understood what I wanted and what style I liked. We spent a few hours going through ideas and walking through the areas in question as she jotted several pages of notes. She even had some easy and cheap suggestions for areas I hadn't thought of, which was much appreciated. When we were done discussing the rooms and choosing the paint colours, Joetta handed me 8 pages of notes which I called me design plan. It contained everything from detailed drawings of room layout, to names of products to consider, and even contact information of a seamstress and handyman to help with small projects. Armed with this, I was free to implement my new plan over time, on my own accord. Joetta then came with me to a store I liked and helped pick out the model and colour of a sofa and arm chairs. Although she only charged me for her initial meeting, she continued to provide advice via email, names of stores to check out, and sending me links of ideas for lamps, a side table and an area rug. Joetta always replied promptly, usually within a few hours. When I was unsure about her idea for an area rug, she even invited me to her house to see what they looked like. Joetta was always very attentive, non-judgemental, helpful and practical. She was happy to work with what you have, or suggest new pieces if you wanted. I think most importantly, Joetta always made me feel like I was in charge, that she was there to guide me, not lead me, through the design process.
Laura L.
Jan 2010
Joetta was great. She is knowledgable and helpful but also was able to help me define my own style. She was very personable and I do not hesitate to recommend her. Her website is thorough and specific about charges so there are no surprises and expectations are clear.
HELEN W.
Sep 2009
Joetta arrived earlier than our scheduled 10:30 a.m. visit and we went to work right away. Rather than reupholster my existing sofa and chairs, I wanted a new look but wasn't sure if an L-shaped sectional would fit in my living room. Perusing through catalogs that Joetta had brought and using the magazine photos I had, Joetta measured out the area showing me exactly how different sized sofas might fit in the configuration I wanted and where I might place an ottoman/bench. We discussed color choices for the sofa and ottoman and coordinating colors for pillows that would bring in the colors of the existing area carpet and chairs. When Joetta left, I had in hand a sketch of my "new" living room with a detailed list of 5 different vendors (with addresses and telephone numbers of the lesser-known establishments) where I could look for and "test drive" the sofa, including complete dimensions and approximate prices. Additionally, she mapped out where I could place the existing lamp(s) and table(s) and listed the name of a reliable upholsterer. We discussed options for decorating the mantel by painting the mantel a more muted color because the bright white detracted from the "look" that I wanted. She measured out what would be the ideal size for use on the mantel and recommended using an existing artwork that was hanging on another wall. Every detail we discussed was written on the plan. Joetta is a terrific listener and wonderfully observant. She honored my ideas and was positive and enthusiastic throughout the consultation. (She even made a recommendation for the "furminator" when she learned that our Australian cattle dog was "blowing.") I have "homework" to do. But before I make any purchase, I now have a written guide that will save me a lot of time and headache in the stores.
Sherrill B.
Aug 2009
She did a great job. I had spoken to couple of other people and she was able to come out on a Saturday. She was willing to do whatever we wanted. She came with us and figured out what needs to be done. She let us do the designing. She also gave 15% discount. She was little expensive, but when she came she was totally prepared. She had a big suitcase with catalogues, paint chips and colors. We got our entire plan done. She also gave numbers of electricians and carpenters who could do the job for us. She had worked with these people and she made our job easy. If you want her to do some shopping for you she will do that. She is going to help me pick up the fabric for the bed spread and the curtains.
CLAUDETTE M.
Aug 2009
A plan was devised for re situating furniture and purchasing additional furnishings for a room in my home.
Mary O.
Dec 2008
I was looking for an Interior Designer who could listen to what I was looking for, provide me guidance and let me go for it. I knew I was color challenged after having color swatches on my walls for 2 years! I kept asking everyone I knew and looking on the internet, but didn't get any recommendations. Since my home was built over 60 years ago, I couldn't go all out and needed to be conscientious of how I spent my remodeling funds. I finally joined Angie's List specifically for this. I found and chose Joetta because of her raving reports. Well, I need to rave as well. We spent a whole day walking through the downstairs and choosing various colors. Joetta listened very closely to what I was trying to achieve and helped me put it all together. I knew what wallpaper I wanted and from there, she worked with me to choose the rest of the colors for the other rooms. Not even close to what I had on my walls! We also chose to add some crown molding to some of the rooms. We discussed options on changing some of the furniture because I wanted to, not because she recommended it. She wrote everything down to provide a copy both for her and me, took pictures and also provided me with a list of names to get everything completed. Because I work and wanted to get this done, I chose to go with one contractor who could do all of it. When I started, I got confused on some of what we talked about. She couldn't come out because of her schedule, but she pulled her notes and looks at pics and helped me sort through my confusion right there. It was super. She is great following up via email. When the contractor was almost completed, I met with her at a fabric store to choose fabric for the dining chairs. I also took some pics to discuss window treatments, her opinion on certain things, etc. We spent about 1.5 hours at that time and I walked away with some options for me to take home and choose. She again gave me names of people to do the work. This time I used her recommendation as this wasn't part of what the contractor did. In sum, my downstairs looks beautiful due to Joetta's design help and the contractors' work! If you are looking for someone to provide you with guidance and choices with you being heavily involved and managing the process, Joetta's the designer for you! I am and my husband is, forever grateful we found her to complete what I started a long time ago. Joetta is also cost conscientious and helps you put together a plan which help you make the decisions on what need to be done first, what can wait, what is must do vs. nice to do.
Leah S.
Nov 2008
She let us just ask her for help on one day (So it was not an all over room make-over), it was just to hang pictures. She measured distances and discussed color schemes with us so when we do decide to finish decorating the rest of the house we will be able to. She was also very communicative through email and I appreciated that. Both my husband I work crazy hours so she was more than happy to discuss times and dates via email so that was helpful. The one thing that is driving me a little crazy is she did not use hooks for hanging some of our larger pictures and they are often having to be straighten. We are going to have to take a Saturday to sort it but we figured with the money we paid we should not have to spend an afternoon redoing all of the previous work, but we will have to get to it eventually.
Response from Shelterstyle.com
"I WENT BACK THROUGH MY FILES AND FOUND AN EMAIL YOU WROTE TO ME AFTER OUR FIRST MEETING BACK IN MID-MAY, 2008. THERE WAS ABSOLUTELY NO MENTION OF ANY UNHAPPINESS UNTIL YOU LEFT A REPORT ON ANGIE'S LIST FOUR AND ONE HALF MONTHS AFTER OUR INITIAL MEETING. WHETHER YOU HAD CONTACTED ME ONE ON ONE OR LEFT A REPORT ON ANGIE'S LIST, THE RESPONSE WOULD HAVE BEEN THE SAME: I WOULD HAVE BEEN MORE THAN HAPPY TO CORRECT THE PROBLEM ASAP. THAT IS WHY I HAVE TWO SUPER SERVICE AWARDS AND THE REPUTATION THAT I HAVE. AGAIN, I AM SO SORRY YOU ARE DISPLEASED. LET THE RECORD SHOW THAT I OFFERED TO MAKE YOU HAPPY IN WRITING IMMEDIATELY AFTER YOU POSTED YOUR REPORT(ON MY QUARTER, I.E. FREE TO YOU) AT A TIME THAT WE BOTH FOUND CONVENIENT, AND THAT YOU REJECTED THE OFFER. BEST, JOETTA"
Lynn S.
Sep 2008
Joetta Moulden is phenomenal. I received her name from my granite installer to provide a design for my kitchen. She came to my house after a telephone conversation and spent several hours working with me and my ideas. She helped me pick out paint and cabinet colors for my kitchen based on the colors in adjacent rooms and worked me me on colors for other surfaces, including flooring, countertops and backsplash. She also provided advice on re-working a desk in the kitchen into a wine bar/beverage center. After the several hours we spent together, Joetta provided me with very detailed instructions of the kitchen remodel with places to go, workers to contact, websites to order reduced priced items. All very very helpful. I was able to hand these instructions to my contractors so they knew exactly what to do. Following the actual remodel, I asked Joetta to return to assist with adding the final touches or the "bling" to the kitchen, including window treatments, custom seat cushions and wall hangings. She helped me pick out all fabrics that day and also helped with some upholstery fabrics for the adjacent living room. On the second visit, I also received detailed instructions on the window treatments and other items. She gave me her contacts in the community to do this custom work. Every thing turned out outstanding. I will ask Joetta to assist me with all my remaining rooms.
Licensing
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FAQ
Shelterstyle.com is currently rated 4.8 overall out of 5.
Shelterstyle.com accepts the following forms of payment: CreditCard
No, Shelterstyle.com does not offer free project estimates.
No, Shelterstyle.com does not offer eco-friendly accreditations.
No, Shelterstyle.com does not offer a senior discount.
No, Shelterstyle.com does not offer emergency services.
No, Shelterstyle.com does not offer warranties.