Rcw Nurseries Inc

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The salespeople are always knowledgeable and helpful.

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It was November 2009 when we bought a 100 gallon oak tree from RCW Nurseries but only recently (October 2013) that we learned the reasons we had been having problems with the tree from day one. From the beginning, despite watering dutifully, the tree had sections which looked dry. Not long after it was planted, we called RCW (I don?t remember the lady?s name who came and looked at the tree). She put in a hormone and said we had been watering only one side of the tree (and that is as ridiculous as it sounds!)! For years, despite consistent watering, the leaves at the top of the tree were dry. This was not a small section. Also, the tree wasn?t appearing to grow much. After over 3 years, we were thinking about replacing the tree in the spring of this year, 2013, but the tree finally appeared to be getting green leaves at the top. A couple of months ago in October 2013, we called an arborist from Houston Arbor Care, to come look at our trees. First, we already figured out that when we thought we had bought a live oak tree as it was labeled at RCW, the tree was actually a cathedral oak (structure of tree different and not what I had wanted). After examining the area beneath the tree, the arborist explained all the things that had been done wrong when the tree was planted 4 years ago: 1. The roots of the tree (tree in 100 gallon container) had not been loosened when it was planted. They were root-bound which had caused the tree to have problems getting enough water through the years and also to cause the tree to be stunted in growth!! So much for RCW?s tree person saying we had been watering only half the tree! 2. The tree had also been planted too shallow which explains roots showing at the surface which should not have happened if it had been planted deep enough. To try and help the bound roots, the arborist dug around the tree and we?ll have to wait to see if that helps. He indicated, however, that the tree may always be stunted due to the errors in planting. We paid almost $1300 to what we thought was a professional tree nursery and they sent people who were not even knowledgeable about planting trees! A year warranty doesn?t do any good for us as buyers when it takes years for the problems to show.

She designed a wonderful plan, using as much of the existing plantings as she could to keep the cost down. Her crew did the entire job in a day and she was present, working and supervising the entire time. We met with her a while later to go over how we were to care for the plantings and written instructions for the new trees planted.Since then she has answered my e-mail questions, which we believe is service above and beyond!The work has been wonderful, the plantings healthy and we could be more pleased.

I highly recommend them.

I bought an avocado and Kishu Mandarin orange tree last January from Mary at RCW. Her stock was superb, I got a great price, and Mary was extremely knowledgeable and helpful. When I check around for high quality compost to top-dress my vegetable garden, RCW was the only shop to carry a black composed pine bark humus, perfect for the too-alkaline soil in Houston. Great price, too - in bags just $4 more than the bulk price for 1 cubic yard, and a lot easier to get home and get to the garden in bags than in bluk.

This nursery has an exception selection of quality trees and the staff was knowledgeable. We will be back for more.

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