Premier Boat Dock & Patio

This company installs "touchless" boat covers, rolling canopy covers,
boat lifts, Titan solar screens, Encore performance decking solutions,
Spider, Mosquito, Insect systems, and Boat/Boat house detailing. While I
could not find a specific category that lists "boat covers and boat
lifts," hopefully those who are searching for a business that installs
and repairs boat covers, plus any other categories listed above will
find their way to this review.
A bit of background information:
We live on Lake Conroe, and hired A DIFFERENT boat lift/boat cover
company to install our lift and cover in May 2013. Two months later, a
storm passed through our area and bent the rolling boat cover (the frame
and cover) on one side to the point that it almost hit the top of our
boat. The company came out and charged us $1,100 just to repair the bent
frame and to re-install the original boat cover. At that point, we had
paid the company over $8,000.
Fast forward two years later:
The boat cover was badly mildewed top and bottom. In addition, another
storm came through and bent the frame and cover AGAIN. I called the
original boat lift/boat cover installer and was told the company has a
new owner. I asked for someone to come out and give me a quote to repair
the frame and replace the cover. Long story short, several phone calls
later, several emails later, several no-shows and excuses for not
showing up to give me a quote, and someone FINALLY SHOWED UP. After all
of that effort on my part to give the ORIGINAL boat lift/boat cover
company (Company Initials: TBLC) my business, the promised quote was
never sent to me via email as was stated. In addition, I contacted three
OTHER boat lift/boat cover companies, and they either did not return my
call or they did not show up as stated to give me a quote.
I located Premier Boat Dock & Patio on the internet, and I
decided to give them a call. Jimmy, the owner, answered immediately and
told me he was working in my area and would come by to give me a quote.
As promised, he showed up and gave me the quote on the spot. While I was
very interested in the "touchless" boat cover system that he installs, I
opted to have him just replace the existing boat cover with a new one
and repair the bent frame. I paid 50% deposit to him via Chase QuickPay
online, and when the cover arrived, Jimmy called me and said the men
could come out the next day and install it. From the time I contacted
him until the time the job was finished, just two weeks had passed by!
While the men were here today, I mentioned that my lift belt was not in
very good condition. It just so happened they had a new belt with them
and they installed it for a very reasonable fee. At the company website,
it states "We treat you like family." Indeed, that was my positive
experience with Premier Boat Dock & Patio....such a breath of fresh
air considering I couldn't get quotes out of any other companies I
contacted...much less get the job done! Apparently the other companies
don't need my business/money.
I highly recommend Premier Boat Dock & Patio. I am a very satisfied customer.