Perez Plumbing

unknown

Two gents from Perez Plumbing came to my house to obtain info for an estimate on remodeling work. I asked if either of them was a licensed plumber and was told "no". They took some information, measurements... and I never heard from them again.

It was a very large job and they did an excellent job. I had several other estimates that were close to $9,000 and they did the job for $3,000.

THEY ARRIVED AT 3:00 PM, AN HOUR LATE. THE COMPANY OPERATOR CALLED AT 1:40 PM AND SAID WORKERS WOULD ARRIVE AT 2:00 PM AS PREVIOUSLY AGREED ON. I CALLED COMPANY AT 2:40 PM, THE OPERATOR CONTACTED THE WORKERS WHO TOLD HER THEY WERE LOST. OUR HOME IS EASY TO FIND. IN THIS AGE OF GOOGLE, IT IS HARD TO BELIEVE THEY WERE LOST. THEY ASKED TO BORROW AN EXTENSION CORD WHEN THEY THOUGHT ONE WAS NEEDED. IT WASN'T, BUT THEY SHOULD HAVE BEEN PREPARED. THE ENGLISH LANGUAGE PROFICIENCY OF THE WORKERS WAS POOR. MANUEL DID SPEAK ENGLISH, BUT VERY HALTINGLY AND NOT CONDUCIVE TO A GOOD DISCUSSION. I WROTE A CHECK, BUT HE DIDN'T HAVE AN INVOICE. HE SAID HE COULD COME BACK MONDAY. I DON'T LIKE BEING HELD HOSTAGE IN MY HOME BY SOMEONE (ESPECIALLY WHEN THEIR HISTORY OF BEING ON TIME ISN'T GOOD) SO I OFFERED TO DROP THE CHECK BY THE OFFICE WHICH WAS 20 MINUTES AWAY. HE SAID HE WOULD GO GET AN INVOICE. I ASKED HIM TO RETURN QUICKLY. HE RETURNED THREE HOURS LATER. BOTTOM LINE-THEY WEREN'T VERY PROFESSIONAL.

THE PLUMBER WAWS PUNCTUAL AND WORKED HARD. MY TOILET WORKS WONDERFULLY NOW.