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Penny Appliance Service

Refrigeration System - Install or Replace - For Business, Commercial Refrigeration System Repair or Service, Dishwasher Repair or Service,

About us

Providing you with the Best Customer service and Fairest Prices on all your repairs. Repairs on all major appliances, refrigerators, ovens, stoves, washers, dryers, dishwashers, ice makers and all major brands including whirlpool, Maytag, Bosch, Jenn air, Samsung, lg, kitchen aid, Viking, Fidgidaire, GE, Amana, Kenmore.

Business highlights

Emergency services offered

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
0%
1
7%
Showing 1-14 of 14 reviews
Kevin M.
Apr 2025
1.0
If I could give a negative star rating, I would. Charged me my $100 service fee and has not taken nor returned any of my calls. Scam artist.

Judy M.
Apr 2019
1.0
Did not show up for appointment or call. Voicemail was not working.
Response from

"I am deeply sorry that no one showed up or called. Appropriate action will be taken following this complaint and if there’s anything we can do please call us our next service fee will be completely free of charge."


Sharon H.
Apr 2019
5.0
Yes, I recommend this pro
$20,000
He was fast and prompt and now everything works!! He had to order parts and came back as soon as they were in.

Sharon H.
Mar 2019
5.0
Yes, I recommend this pro
$6,900
It didn’t run and now it does!!

Nick H.
Oct 2018
5.0
Yes, I recommend this pro
Edward responded same day, made appointment next day. Great communication. Very punctual, professional, honest & ethical. Found out nothing to repair, made adjustments. Highly recommended.

Aileen H.
Oct 2018
5.0
Yes, I recommend this pro
$6,000
Edward was incredibly responsive and professional. My refrigerator was on the fritz and he made some time and came in the same day as my request for a quote. Unfortunately the part needed for the replacement was out of stock in the Houston area. However, he helped me order the part, and explained the steps to finish the repair myself. Once the part came in, the fix was made and the fridge is running just fine again. Overall, it was a good experience. Edward provided good service, it was just unfortunate that the job could not be finished that day, but he did what he could to ensure it could be finished promptly. He only charged for his hour of labor to diagnose the issue. I would hire Edward again.

Hardeep R.
Oct 2018
5.0
Yes, I recommend this pro
$10,000
Edward was very prompt in responding back & scheduling an appointment for the next day. He quickly found a piece of glass stuck in the motor that drains the dishwasher. Diagnostic charge of $100 seemed fair.

James Y.
Oct 2018
4.0
Yes, I recommend this pro
$6,000
Unable to replace because of part unavailability
Response from

"I do apologize that the part was discontinued but I did everything I could to try research and try and find it. It was out of my hands. I’m sorry you weren’t satisfied with my job due to that."


Kent P.
Oct 2018
5.0
Yes, I recommend this pro
$28,000
Fantastic! Prompt for starters (actually called and came early) and after talking on the phone a couple of days before the appointment came with (per my description of the problem) a likely needed part. After he did the troubleshooting determined another possibility for the problem he drove into Houston to get the part needed. This turned out to be the problem board and replaced it saving me the cost of both. Price was very reasonable and I will use Edward again. I have already recommended him to a co-worker.

Darrell B.
Sep 2018
5.0
Yes, I recommend this pro
$32,400
Mr Reyna responded immediately to my Angie's List Inquiry to repair my garbage disposal. He made himself available that evening to get ahead of the first contractor that also responded and offered a better price. I thought I would have to replace my disposal; however, Mr. Reyna fiddled with the inside of it and removed a small piece of plastic that had come loose and locked it up. It's worked fine since. I went ahead and asked him to fix my ice maker. He looked for the part on line while he was here and showed me how much he would pay to purchase from his parts dealer. He deducted the discount he would be sold it for. He brought the part back within a day or two to install, but then, after inspecting the other parts, determined that the underside was clogged with pet hair and overheating and that the filter needed to be changed. He also replaced an electrical part in the back, at which point the ice maker began running properly and has ever since. He returned the new ice maker to his dealer and didn't charge me for it.

Antonio Z.
Jul 2018
5.0
Yes, I recommend this pro
he called to confirm he was coming, he was early and did the diagnosis and figured out the reason why it was broken, they came back with the parts. I was so pleased with the service.

Brenda B.
Jul 2018
5.0
Yes, I recommend this pro
They were very responsive to my initial request. I really needed someone to look at my appliance. When the repairman came, he was very professional, and I felt instantly comfortable! He settled my issue in a timely manner and I'd highly recommend them! They were a very honest

Tricia P.
Jul 2018
5.0
Yes, I recommend this pro
The dryer was fixed great. I didn't have any complaints about it at all.

Emma P.
Jul 2018
5.0
Yes, I recommend this pro
He ended up saving me money.

LuAnn F.
Jun 2018
5.0
Yes, I recommend this pro
$6,000
Edward called me at 7:30 in the morning to set up an appointment. He came right on time. After spending an hour and a half diagnosing the problem and trying to fix it, he declared the refrigerator dead. (he spent time trying to find a compressor for the fridge- not successful). I asked him for recommendations for a new fridge and he told me brands that were less likely to need service. While he was here, he also looked at my garbage disposal (for which he did not charge me).
Response from

"Thank you for the feedback it was my pleasure"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Penny Appliance Service is currently rated 4.6 overall out of 5.
Penny Appliance Service accepts the following forms of payment: CreditCard
No, Penny Appliance Service does not offer free project estimates.
No, Penny Appliance Service does not offer eco-friendly accreditations.
No, Penny Appliance Service does not offer a senior discount.
Yes, Penny Appliance Service offers emergency services.
No, Penny Appliance Service does not offer warranties.

Contact Information

77002, Houston, TX 77002

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