oops steam cleaning

First, on their website there is a coupon for carpet cleaner (4 rooms for $130). When I called to make the appointment, I was quoted $210 for 6 rooms which includes the stairs. On the day of service, the technician quoted $260 for 4 rooms including stairs. There are no pets in the house and the rooms are roughly 10x11. Plus, the carpet has no soiled areas! I spoke with both the technician and the office and the price difference still could not be explained. I passed on their services! Two coworkers used them and they also stated an increase in price when the technician arrived, but they still used them!

I have been using them for over eight years and they are very good. Sometimes it is hard to get a hold of them. Making an appointment is the challenge.

Efficient, on time and did a great job cleaning pet stais from carpet!

They were pretty good.

They do an awesome job. The first company that came in, I had some large stains on my carpet. They cleaned the carpet and within a couple weeks, those stains were right there. I called Oops to come out and it was just a hallway that I needed at that time. They came out and got the stains out. It was just the hallway so they charged me the minimum, which was $99. Just one guy came. It took probably about 20 minutes. The stains are still off. The carpets were fine.

Very well; technician was prompt and did a good job

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I see a lot of negative posts about Oops but I'll tell you my experience was the best! Start to finish! I heard about this company listening to 740 & 950 also had friends experience as well. My house and carpet are 5 years old. I have a dog, cat teenager (with friends) and a husband who works a lot in the garage. My carpet and tile had been through the wringer! Hosting a big graduation party I needed my house looking it's best. Setting up the appointments were a breeze, very helpful staff told me what to expect. First visit was to get an estimate of the work. They explained what they were doing, prices and gave recommendations. Took some recommendations and refused others, no pressure or salesman gimmicks. I asked for a last minute estimate on micro fiber couch too. I knew when they went out the door what we were going to do. Cleaning day arrives and the guys were early. Explained all the services again to verify and they started. They were very time efficient but did not rush. Careful with our possessions. Professional and personable. When finishing the rooms asking me to inspect and were quick to remedy any over sights. I could not have been happier with the results. Carpet was fabulous and fresh. Couch was clean as can be, stains and dirt removed. My tile looks brand new. The only high price cleaning I had was the couch and considering results I'd do it again in a minute. My experience could not have been better. Hope yours is too.

We have a good experience with them. It was pretty reasonable. The best part was they came on time. They were very clean about the job. It didn't take very long. I thought the price was reasonable.

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Terrible experience. They left brown stains on 3 rooms of carpet! When called back, first they blamed it on pet stains. ABSOLUTELY NOT! Then they blamed it on the age of the carpet. I don't think so. They spot cleaned what they could see and said they couldn't do anything more. Now, I have even more of their brown stains on my carpet. It is ruined!

Do NOT call these people - they are a total sham. They show low prices and bring a light that if it glows green in a spot or two on the carpet, the price almost TRIPLES!!!!!!! I told them to hit the road` NO CAN DO!

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Tech was punctual and took great care to clean my carpets. Got out a few stains, and educated me on the general life, health, and care of my carpets.  Would definitely use again!

They sent a team of two very professional gentlemen. They got all stains out of the carpet including a couple chunks of gum. Pet smell is out of sofa. They did a fantastic job. It was a bit pricier than i thought it would be but you get what you pay for.

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Great job

They were excellent; showed up on time, job went smoothly, they worked quickly but thoroughly.  Price was right.  Area rug needed some extra work so they came back and cleaned it again at no charge.  Oops is my new carpet cleaning service!

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