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oops steam cleaning

Carpets or Rugs Clean at Home,

About us

Oops Steam Cleaning offers eco-friendly carpet cleaning services using a true steam cleaning method. We're also floor care experts for natural stone cleaning and restoration services. Oops! Steam Cleaning is proud to be one out of a small group of carpet cleaning companies in Houston that cares about your health and the environment. We use a citric-based carpet cleaning solution (so natural you can even drink it) not only for carpet, but area rug cleaning, upholstery cleaning and tile and grout cleaning, instead of a harmful chemicals or shampoos that emulate cleaning by strong chemical smells, leaves residue behind and attracts more dirt after cleaning.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Carpet, Carpet Repair, Free In-Home Estimates, Rug, Tile, Upholstery & Air Duct Cleaning, Water Extraction. Natural Tile/Grout Sealing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.763 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
6%
2
3%
1
2%
Showing 1-25 of 63 reviews
Denice S.
Sep 2017
5.0
Yes, I recommend this pro
$600
I have been using them for over eight years and they are very good. Sometimes it is hard to get a hold of them. Making an appointment is the challenge.

Kristin M.
Aug 2017
5.0
Yes, I recommend this pro
Efficient, on time and did a great job cleaning pet stais from carpet!

Nick M.
Jun 2017
5.0
Yes, I recommend this pro
$110
They were pretty good.

Fran P.
Apr 2017
5.0
Yes, I recommend this pro
$99
They do an awesome job. The first company that came in, I had some large stains on my carpet. They cleaned the carpet and within a couple weeks, those stains were right there. I called Oops to come out and it was just a hallway that I needed at that time. They came out and got the stains out. It was just the hallway so they charged me the minimum, which was $99. Just one guy came. It took probably about 20 minutes. The stains are still off. The carpets were fine.

Andre J.
Jan 2017
5.0
Yes, I recommend this pro
Very well; technician was prompt and did a good job

Aaron T.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Renwick P.
Sep 2016
5.0
Yes, I recommend this pro
unknown

John W.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Katie R.
Aug 2016
5.0
Yes, I recommend this pro
I see a lot of negative posts about Oops but I'll tell you my experience was the best! Start to finish! I heard about this company listening to 740 & 950 also had friends experience as well. My house and carpet are 5 years old. I have a dog, cat teenager (with friends) and a husband who works a lot in the garage. My carpet and tile had been through the wringer! Hosting a big graduation party I needed my house looking it's best. Setting up the appointments were a breeze, very helpful staff told me what to expect. First visit was to get an estimate of the work. They explained what they were doing, prices and gave recommendations. Took some recommendations and refused others, no pressure or salesman gimmicks. I asked for a last minute estimate on micro fiber couch too. I knew when they went out the door what we were going to do. Cleaning day arrives and the guys were early. Explained all the services again to verify and they started. They were very time efficient but did not rush. Careful with our possessions. Professional and personable. When finishing the rooms asking me to inspect and were quick to remedy any over sights. I could not have been happier with the results. Carpet was fabulous and fresh. Couch was clean as can be, stains and dirt removed. My tile looks brand new. The only high price cleaning I had was the couch and considering results I'd do it again in a minute. My experience could not have been better. Hope yours is too.

Don K.
Aug 2016
4.0
Yes, I recommend this pro
$150
We have a good experience with them. It was pretty reasonable. The best part was they came on time. They were very clean about the job. It didn't take very long. I thought the price was reasonable.

Carolyn B.
Jun 2016
5.0
Yes, I recommend this pro
..

Anne E.
May 2016
2.0
Terrible experience. They left brown stains on 3 rooms of carpet! When called back, first they blamed it on pet stains. ABSOLUTELY NOT! Then they blamed it on the age of the carpet. I don't think so. They spot cleaned what they could see and said they couldn't do anything more. Now, I have even more of their brown stains on my carpet. It is ruined!

Adam I.
Apr 2016
5.0
Yes, I recommend this pro
$360
unknown

Adam S.
Dec 2015
5.0
Yes, I recommend this pro
$140
Tech was punctual and took great care to clean my carpets. Got out a few stains, and educated me on the general life, health, and care of my carpets.  Would definitely use again!

THOMAS M.
Nov 2015
5.0
Yes, I recommend this pro
$500
They sent a team of two very professional gentlemen. They got all stains out of the carpet including a couple chunks of gum. Pet smell is out of sofa. They did a fantastic job. It was a bit pricier than i thought it would be but you get what you pay for.

Gregg S.
Nov 2015
3.0
$340
.

Carl M.
Oct 2015
5.0
Yes, I recommend this pro
$150
unknown

Richard W.
Aug 2015
5.0
Yes, I recommend this pro
$285
unknown

Cabrina H.
Jul 2015
5.0
Yes, I recommend this pro
$90
.

Lena R.
Jun 2015
5.0
Yes, I recommend this pro
$75
Great job

Yvonne R.
Jun 2015
5.0
Yes, I recommend this pro
$300
They were excellent; showed up on time, job went smoothly, they worked quickly but thoroughly.  Price was right.  Area rug needed some extra work so they came back and cleaned it again at no charge.  Oops is my new carpet cleaning service!

Kenneth K.
Jun 2015
5.0
Yes, I recommend this pro
$149
.

Jeffrey O.
Jun 2015
5.0
Yes, I recommend this pro
$300
For upholstery cleaning I used Oops Steam Cleaning. They are very professional. They were able to get it done fairly quickly and they had reasonable price for what they do.

Jennifer H.
May 2015
5.0
Yes, I recommend this pro
$500
They did a good job. They were very professional and the high steam that they used was dry.

Patti W.
Apr 2015
3.0
$500
Since the first time I used them, price has gone up, quality has gone down.  The quote for the second time they came out was MUCH higher than the first time, for the exact same work. When I pointed this out, the employee who came to my house said the guy who did the quote the previous year, which was the owner, did the quote wrong.  When I came home from work after they'd completed the job and left, I saw there were a lot of spots (or entire cushions)  that they missed on my sofa. Had to have them come back again to re-do some parts of the sofa.
Showing 1-25 of 63

Licensing

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FAQ

oops steam cleaning is currently rated 4.7 overall out of 5.

oops steam cleaning accepts the following forms of payment: CreditCard

Yes, oops steam cleaning offers free project estimates.

No, oops steam cleaning does not offer eco-friendly accreditations.

No, oops steam cleaning does not offer a senior discount.

Yes, oops steam cleaning offers emergency services.

No, oops steam cleaning does not offer warranties.